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Emerald Beach Resort

3.5 star property

Photo gallery for Emerald Beach Resort

On the beach, beach umbrellas, snorkelling, beach bar
Beach views, serves lunch, dinner and happy hour
Outdoor pool, pool loungers
2 restaurants, breakfast, lunch, dinner served; Caribbean cuisine
Exterior

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Pet-friendly

Explore the area

Map
8070 Lindbergh Bay, St. Thomas, St. Thomas, 802
  • Lindbergh Bay
    ‪1 min drive‬
  • University of Virgin Islands
    ‪2 min drive‬
  • Magens Bay Beach
    ‪9 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪12 min walk‬

Room options

View all photos for Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room

Beachfront Premium Double Bed Room

8.0 out of 10
Very good
(94 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Beachfront Premium King Room

Beachfront Premium King Room

Beachfront Premium King Room

8.2 out of 10
Very good
(112 reviews)
  • 30 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, (1016)
The price is NZ$933
for 1 room
includes taxes & fees
16 Aug - 17 Aug
The Westin St. Thomas Beach Resort & Spa

About the area

Charlotte Amalie

When you stay at Emerald Beach Resort in St. Thomas, you'll be on the beach, within a 15-minute drive of Magens Bay Beach and Bolongo Bay. .This beach hotel is 9.5 mi (15.3 km) from Sapphire Beach and 15.1 mi (24.2 km) from Virgin Islands National Park.

What's nearby

  • Lindbergh Bay - 1 min drive - 0.4 km
  • University of Virgin Islands - 2 min drive - 1.2 km
  • Blackbeard's Castle - 5 min drive - 4.3 km
  • Magens Bay Beach - 9 min drive - 8.9 km
  • Honeymoon Beach - 17 min drive - 3.5 km

Getting around

  • Cyril E. King Airport (STT) - 5 min drive

Restaurants

  • ‪Hibiscus Cafe & Bar @ St Thomas Airport - ‬10 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tickles - ‬18 min walk
  • ‪Virgilio's - ‬4 min drive
  • ‪French Quarter Bistro - ‬4 min drive

About this property

Emerald Beach Resort

Beachfront, with outdoor pool
Emerald Beach Resort offers 90 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 90 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with Caribbean cuisine at Caribbean Fusion, one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the beach bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Caribbean Fusion - This beachfront restaurant specializes in Caribbean cuisine. Happy hour is offered.
Emerald Beach Bar - This beachfront bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered. Open daily.
Emerald Cafe - Overlooking the ocean and pool, this café specializes in American cuisine and serves breakfast, lunch, and light fare. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 30 for adults and USD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar

Restaurants on site

  • Caribbean Fusion
  • Emerald Beach Bar
  • Emerald Cafe

Things to do

  • 24-hour gym
  • Outdoor pool
  • Snorkelling
  • Surfing/bodyboarding

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
All guests are required to present a valid government-issued ID card at check-in.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Best Western Emerald
Best Western Emerald Beach
Best Western Emerald Beach Resort
Best Western Plus Emerald Beach
Best Western Plus Emerald Beach Resort
Best Western Plus Emerald Beach St. Thomas
Emerald Beach Best Western
Emerald Beach Resort St. Thomas
Emerald Beach Resort
Emerald Beach St. Thomas
Best Western Emerald Beach Hotel Charlotte Amalie
Emerald Beach
St. Thomas Best Western
Emerald Beach Resort St. Thomas, U.S. Virgin Islands
Best Western St Thomas
Emerald Beach Resort Hotel
Emerald Beach Resort St. Thomas
Emerald Beach Resort Hotel St. Thomas

Emerald Beach Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 419 out of 1071 reviews
Rating 8 - Good. 271 out of 1071 reviews
Rating 6 - Okay. 188 out of 1071 reviews
Rating 4 - Poor. 101 out of 1071 reviews
Rating 2 - Terrible. 92 out of 1071 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

April

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the front desk was amazing, extremely friendly and courteous. House keeping needs to do a full sweep(walk through) of the room before leaving. There were some items left behind from the previous guest/s.
Stayed 4 nights in Apr 2025

6/10 Okay

PAULETTE

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
My daughter and I had a room in the last building #4000s. During the day it was fine, but at night, there was poor lighting in the hallway that our room was on, which made us a little worried. The 3000s building had way better lighting. We had to be very careful since they have many stairs, with poor lighting and poorly placed light sensors, which puts people at risk or falling down the stairs. The room was nice, it looked remodeled, but some maintenance was needed for some small items. The front desk staff, some where friendly, but others where not. The Caribbean Fusion restaurant had good food, but the service was very slow compared to US standards. The new manager was very competent and friendly and worked hard to make things right. The entrance of the Hotel can use some cleaning, especially next to the pickle ball courts, they have debris and construction trash sitting around. Safety can also be improved. The beach has public access and the restaurant is open, and right in front of the beach, which is very nice. During our 1st breakfast there, what appeared to be a drugged up man got a little to close to my daughter and me, and started taking pictures of my daughters breakfast, which was really creepy. The bartender called for help right away and they walked the man out. After that, I was very nervous when walking the dark hallways to our room. The beach was amazing, crystal clear calm waters and lots of fun activities (Jet skis, etc). Pool was beautiful!
Stayed 7 nights in Apr 2025

8/10 Good

luz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice outdoor restaurant right by the beach. Pool area very pretty and pretty landscaping throughout property. Did not like that beach chairs were not provided, but were an extra cost by outside vendor
Stayed 4 nights in Apr 2025

6/10 Okay

Walter

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
The property it has amazing views from every room. Even though it's not extremely updated, we still had a nice stay Rhe only downfall is it took us over an hour to check in. The staff was friendly, but very, very slow.
Stayed 1 night in Apr 2025

10/10 Excellent

Summer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to shopping/ dining options and the beach was fairly private.
Stayed 6 nights in Apr 2025

2/10 Terrible

quynh

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed sheet is so itchy me. There were a lot of mosquitoes around. There was a weird guy walking around and I don't feel comfortable
Stayed 4 nights in Apr 2025

10/10 Excellent

ALEXIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice here . Everything was here & the food was great ! Everybody nice
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Beach, that's about it, Look elswhere

I have only ended a stay early about 3 times, this is one of them. Check in was less than clean, fyi you can’t use virtual card numbers or an Apple Card. The room was mediocre at best. The bed was like sleeping on pallet of cardboard boxes. The pillows, like the Backstreet Boys, were well past their prime. There were literally no places to hang wet towels. The shower pressure was non existent, and the hot water was down right unpredictable. It took a solid 3 min to get hot water and it was scolding hot, and without touching anything after 60ish seconds it would go cold again. It would oscillate between these two extremes. The AC was a ductless unit, but the compressor was on the balcony which meant if you wanted to keep the room cool, you were blasting the balcony with hot air. The “coffee” bar only served cold style coffees using cold brew that was made days previous. The internet was 1mbps on a good day, not a joke or exaggeration. All of these issues were raised with the front desk and no action was taken. The beach was lovely, not lovely enough to stay there again.
Stayed 10 nights in Apr 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is wonderfully located near the airport but on a nice beach. It has a beautiful pool and the rooms are comfortable. We did have an issue with checkin. We arrived an hour early and I was told they would check to see if my room was available and call me. I was told I could go to the restaurant or bar. We waited until 5:30 with no call so we went to the desk and I told them this and there was no explanation. Also be aware that if your room isn't close, you will be dragging your luggage up and down stairs.
Stayed 1 night in Apr 2025

8/10 Good

Catherine E

Liked: Cleanliness, staff & service
Oceanfront location was fantastic. Time to get new mattresses for sure. Temp for hot water in bathroom varied from cool to hot. Cruise ships bring passengers to the property once a week which is a good day to go out on an adventure as a guest of the property. Airport proximity was great as well. Clean up the jet ski area on the east side of the property as it was junky.
Stayed 6 nights in Apr 2025

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place. This was my second time and again it was lovely. Views from everywhere!
From the terrace in my room!
Sunset dinner
Breakfast at the Emerald Beach Restaurant
Stayed 3 nights in Apr 2025

6/10 Okay

GARY

Liked: Staff & service
Stayed 5 nights in Apr 2025

2/10 Terrible

Thaddeus

Stayed 1 night in Apr 2025

8/10 Good

Ciara

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It isn't really an acceptable location with lots of steps up and down. The staff accommodated us for the second day to a room easier to get to. That made a difference. If you can't walk up and down stairs I'd say this place would be difficult to manage. But lovely staff. Clean beach.
Stayed 2 nights in Apr 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alot of activities right on the beach
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay! Everyone at the front desk was so friendly. We were on the beach every day. Food was great. The bartenders were all wonderful and friendly. Jet Ski Adventures - to the left when going onto the beach - were the highlight of the trip!
Stayed 4 nights in Apr 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Carla

Stayed 3 nights in Apr 2025

4/10 Poor

justin

Disliked: Staff & service, property conditions & facilities
Beds are terrible very outdated needs a lot of repairs
Stayed 1 night in Apr 2025

6/10 Okay

Denise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This resort needs some TLC. The location is good if you don't mind the noise of the planes a few times a day. It was actually cool to watch the planes take off while floating in the water. It would be good for kids who like planes. The rooms are clean, bathrooms are updated, linens were clean and refreshed daily, but the chair, bed skirt and couch cushions need to be replaced. The food was good at the restaurant, but the service was poor. We ate dinner there twice and breakfast 2 mornings. The food was fresh and tasty. However, they were short staffed every day and employees were not happy. The bar area needs to be fixed, tiles missing from the walls and it was not cleaned daily. Bartenders were miserable. We received a voucher for a free drink upon arrival were a party of 2 and received 1 voucher. After the bartender served the free drink, he did not ask us if wanted another drink. Served the drink and walked and didn't come back for a while. Beach was beautiful, and it was close to town with all the shopping. The pool was nice but there were no tables in between the lounges to put your drink down. It was gated, so only people staying at the hotel were allowed in. Which was a positive on the days the cruise ships docked. If you need to stay in a fancy hotel, this is not the place for you. If you just want to be on the beach and are willing to overlook all the imperfections, it is an affordable getaway. It's good for a few days to just relax on the beach.
Stayed 4 nights in Apr 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Apr 2025

10/10 Excellent

ANDREA JONES

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Lucy

Stayed 6 nights in Apr 2025

8/10 Good

Ana

Stayed 2 nights in Apr 2025