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THE BASICS FUKUOKA

4.0 star property

Photo gallery for THE BASICS FUKUOKA

In-room safe, blackout curtains, free WiFi, bed sheets
In-room safe, blackout curtains, free WiFi, bed sheets
Exterior detail
In-room safe, blackout curtains, free WiFi, bed sheets
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
2-14-1, Hakataeki Higashi, Hakata-ku, Fukuoka, Fukuoka, 812-0013
  • Place, Amu Plaza Hakata
    ‪10 min walk‬
  • Place, Canal City Hakata
    ‪18 min walk‬
  • Place, Kushida Shrine
    ‪3 min drive‬
  • Airport, Fukuoka (FUK)
    ‪4 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking (Chapter 1)

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking (Chapter 1)

9.0 out of 10
Wonderful
(37 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Moderate Twin Room, Non Smoking (Chapter 2)

In-room safe, blackout curtains, free WiFi, bed sheets

Moderate Twin Room, Non Smoking (Chapter 2)

9.0 out of 10
Wonderful
(38 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Moderate Double Room, Non Smoking (Chapter 2)

In-room safe, blackout curtains, free WiFi, bed sheets

Moderate Double Room, Non Smoking (Chapter 2)

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Non Smoking (Chapter 3)

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Chapter 3)

8.6 out of 10
Excellent
(16 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Twin Room with Park View, Non Smoking, Corner (Chapter 3)

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Twin Room with Park View, Non Smoking, Corner (Chapter 3)

9.0 out of 10
Wonderful
(11 reviews)
  • Park view
  • 38 sq m
  • Sleeps 5
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking (Chapter 3)

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking (Chapter 3)

  • 37 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Deluxe Twin Family Room, Non Smoking (Chapter 4)

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Twin Family Room, Non Smoking (Chapter 4)

9.2 out of 10
Wonderful
(19 reviews)
  • 45 sq m
  • Sleeps 6
  • 2 Large Single Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 1)

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 1)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Double Room with Club Lounge Access, Non Smoking (Episode 2)

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Double Room with Club Lounge Access, Non Smoking (Episode 2)

9.2 out of 10
Wonderful
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 3)

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 3)

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 4)

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 4)

7.6 out of 10
Good
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 5)

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 5)

  • 43 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 6)

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 6)

7.4 out of 10
Good
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Double Room, Non Smoking (Suite King)

Double Room, Non Smoking (Suite King)

Double Room, Non Smoking (Suite King)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Non Smoking (Story)

Twin Room, Non Smoking (Story)

Twin Room, Non Smoking (Story)

  • 74 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Room-Chapter 3

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room-Chapter 3

  • Sleeps 3

View all photos for Double Room-Episode 2

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room-Episode 2

  • Sleeps 2

View all photos for Twin Room-Episode 3

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room-Episode 3

  • Sleeps 2

View all photos for Twin Room-Chapter 4

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room-Chapter 4

  • Sleeps 4

View all photos for Conner Twin Room Park View-Chapter 3

In-room safe, blackout curtains, free WiFi, bed sheets

Conner Twin Room Park View-Chapter 3

  • Sleeps 3

View all photos for Twin Room-Episode 1

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room-Episode 1

  • Sleeps 2

View all photos for Twin Room-Episode 5

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room-Episode 5

  • Sleeps 2

View all photos for Twin Room-Episode 4

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room-Episode 4

  • Sleeps 4

View all photos for Twin Room-Episode 6

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room-Episode 6

  • Sleeps 2

View all photos for Double Room-Chapter 1

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room-Chapter 1

  • Sleeps 2

View all photos for Double Room-Chapter 2

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room-Chapter 2

  • Sleeps 2

View all photos for Story King Room

In-room safe, blackout curtains, free WiFi, bed sheets

Story King Room

  • Sleeps 2

View all photos for Story Twin Room

In-room safe, blackout curtains, free WiFi, bed sheets

Story Twin Room

  • Sleeps 2

View all photos for Double Room-Chapter 3

In-room safe, blackout curtains, free WiFi, bed sheets

Double Room-Chapter 3

  • Sleeps 2

View all photos for Twin Room-Chapter 2

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room-Chapter 2

  • Sleeps 2

View all photos for Twin Room-Chapter 1

In-room safe, blackout curtains, free WiFi, bed sheets

Twin Room-Chapter 1

  • Sleeps 2

View all photos for Executive Double Room with Club Lounge Access, Non Smoking (Episode 2) (Single Use)

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Double Room with Club Lounge Access, Non Smoking (Episode 2) (Single Use)

  • 29 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 6) (Single Use)

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 6) (Single Use)

  • 48 sq m
  • Sleeps 1
  • 2 Double Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 4) (Single Use)

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 4) (Single Use)

  • 43 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Moderate Double Room, Non Smoking (Chapter 2) (Single Use)

In-room safe, blackout curtains, free WiFi, bed sheets

Moderate Double Room, Non Smoking (Chapter 2) (Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking (Chapter 1) (Single Use)

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Twin Room, Non Smoking (Chapter 1) (Single Use)

10.0 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Moderate Twin Room, Non Smoking (Chapter 2) (Single Use)

In-room safe, blackout curtains, free WiFi, bed sheets

Moderate Twin Room, Non Smoking (Chapter 2) (Single Use)

  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Double Room, Non Smoking (Chapter 3) (Single Use)

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Double Room, Non Smoking (Chapter 3) (Single Use)

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Chapter 3) (Single Use)

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Non Smoking (Chapter 3) (Single Use)

  • 35 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Twin Family Room, Non Smoking (Chapter 4) (Single Use)

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Twin Family Room, Non Smoking (Chapter 4) (Single Use)

  • 45 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room with Park View, Non Smoking, Corner (Chapter 3) (Single Use)

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Twin Room with Park View, Non Smoking, Corner (Chapter 3) (Single Use)

  • Park view
  • 38 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 1) (Single Use)

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 1) (Single Use)

  • 31 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 3) (Single Use)

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 3) (Single Use)

  • 35 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Executive Twin Room with Club Lounge Access, Non Smoking (Episode 5) (Single Use)

In-room safe, blackout curtains, free WiFi, bed sheets

Executive Twin Room with Club Lounge Access, Non Smoking (Episode 5) (Single Use)

  • 43 sq m
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Run of the House(No requests acceptable) for Single Use, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Run of the House(No requests acceptable) for Single Use, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Double Bed

View all photos for Run of the House(No requests acceptable) for 2 people, Non Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Run of the House(No requests acceptable) for 2 people, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 1 Double Bed

View all photos for Standard Double Room, Non Smoking (Chapter 1)

Standard Double Room, Non Smoking (Chapter 1)

Standard Double Room, Non Smoking (Chapter 1)

7.2 out of 10
Good
(9 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Legacy Twin Room-Chapter 5

In-room safe, blackout curtains, free WiFi, bed sheets

Legacy Twin Room-Chapter 5

  • Sleeps 2

View all photos for Legacy Double Chapter 5 Non-Smoking

In-room safe, blackout curtains, free WiFi, bed sheets

Legacy Double Chapter 5 Non-Smoking

  • Sleeps 3

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About the area

Fukuoka

With a stay at THE BASICS FUKUOKA in Fukuoka (Hakata Ward), you'll be within a 5-minute drive of Canal City Hakata and Fukuoka Anpanman Children's Museum. .This hotel is 2.1 mi (3.3 km) from Marine Messe Fukuoka and 2.6 mi (4.2 km) from Port of Hakata.

What's nearby

  • Amu Plaza Hakata - 10 min walk - 0.9 km
  • Canal City Hakata - 18 min walk - 1.5 km
  • Sumiyoshi Shrine - 19 min walk - 1.6 km
  • Kushida Shrine - 3 min drive - 2.5 km
  • Fukuoka Anpanman Children's Museum - 4 min drive - 2.9 km

Getting around

  • Hakata Station - 5 min walk
  • Higashi-Hie Station - 9 min walk
  • Fukuoka Airport (FUK) - 6 min drive

Restaurants

  • ‪博多 魚一番 - ‬2 min walk
  • ‪FUGLEN FUKUOKA - ‬5 min walk
  • ‪スタミナ鉄板定食 博多アイアンマン 博多店 - ‬5 min walk
  • ‪Seattle's Best Coffee - ‬5 min walk
  • ‪海山邸 - ‬2 min walk

About this property

THE BASICS FUKUOKA

Hotel with a restaurant, near Canal City Hakata
THE BASICS FUKUOKA offers 238 accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include hair dryers and blackout drapes/curtains.

Make yourself at home in one of the 238 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers.
This smoke-free hotel has 13 floors in 1 building and offers books.
Enjoy a satisfying meal at WHY NOT serving guests of THE BASICS FUKUOKA. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
WHY NOT - This restaurant specializes in Modern European cuisine and serves breakfast and lunch.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • WHY NOT

Things to do

  • Books

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Accessibility

  • Lift

More

  • 1 building
  • 13 floors
  • Built in 1993
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 4 2026 to February 28 2026 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1500 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, PayPay, and LINE Pay

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

THE BASICS FUKUOKA Hotel
THE BASICS FUKUOKA Fukuoka
THE BASICS FUKUOKA Hotel Fukuoka

THE BASICS FUKUOKA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1357 out of 2139 reviews
Rating 8 - Good. 545 out of 2139 reviews
Rating 6 - Okay. 172 out of 2139 reviews
Rating 4 - Poor. 39 out of 2139 reviews
Rating 2 - Terrible. 26 out of 2139 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Nenad

Stayed 1 night in Oct 2025

10/10 Excellent

Lata, Langhorne

Stayed 2 nights in Nov 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel
Stayed 3 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice room. Love the lobby full of books. They have bath salts (either I haven't been to a lot of hotels, or it's unique to them).
Lobby
Twin room
Stayed 3 nights in Oct 2025

6/10 Okay

Pui Yu, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
I booked the executive room with lounge access, even though the room is about 500 sq feet, but it looks small because both the bathroom and the closet were big, so the main room area seems small. On top of that, there was no drawers to put our clothes, so we ended up having our luggages opened inside the big closet the whole time. The executive lounge was just ok, mainly to grab a drink, but I have to say the breakfast buffet was pretty decent.
Stayed 1 night in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious and clean. Hotel is very calm and only a 5 min walk from Hakata station. Wish there was an English speaking member of staff to ask a few questions about local dining options as there are so many restaurants near by. Convenient to have a Family Mart convenience store next door.
Stayed 2 nights in Oct 2025

10/10 Excellent

Guy, Saint James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Convenient to the Hakata Station and the airport.
Stayed 1 night in Oct 2025

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
The Basics is an understatement. Rooms were well kept, serviced when needed
Stayed 5 nights in Oct 2025

10/10 Excellent

Jenelle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel largely because it offered on-site parking (and western breakfast). Although parking was first-come, first-served and could not be reserved in advance, they seemed to have more stalls available overall than other properties. The parking lot had ample available stalls and was easy for us to find at night. In the morning, we walked a bit to the convenience stores in either direction as the city woke up, then we enjoyed a delicious on-site restaurant breakfast with plenty of options to choose from. The food was very acceptable for us (can’t go wrong with bread, cereal and milk, and juice), as traditional western/USA breakfast eaters. Check-in and checkout were both quick and easy. The room itself was a great size, and they offered (and installed in advance) a bed rail for co-sleeping with kids. Overall a great experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Jene

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 3 nights in Sep 2025

10/10 Excellent

anna

Liked: Amenities
Clean nice location and very kind staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Marci

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were extremely friendly and courteous. Rooms were spacious and comfortable. Close to Hakata Station too!
Stayed 6 nights in Oct 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, beautiful rooms. Staff was very efficient. amazing lobby. Even if you don’t stay here, you should poke your head in and look at it. It’s a work of art, but the hotel is also worth staying at.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jared Chong Ee, Singapore

Stayed 3 nights in Oct 2025

10/10 Excellent

Gowthame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and helped with any question I had! The room was also great and very spacious. The amenities were great too
Stayed 3 nights in Sep 2025

10/10 Excellent

Kathryn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, clean, great service and amenities
Stayed 2 nights in Oct 2025

8/10 Good

Choi Ha Eliza

Stayed 2 nights in Oct 2025

10/10 Excellent

Jiniee

Stayed 4 nights in Jun 2025

10/10 Excellent

Shin Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Clean room, high end interior. Convenient location just a few minute walk to the main hakata station.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with some limitations

The room was good-sized, but without a closet. The beds were comfortable. There were many nearby restaurants, but the hotel did not have a place for dinner dining. Although the atrium was spectacular, the room was grim—almost no color except gray, black and tan.
Stayed 7 nights in Oct 2025

10/10 Excellent

Colleen K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent breakfast including fresh seafood and a large spread of Japanese and American choices.
Stayed 1 night in Oct 2025

8/10 Good

Joseph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Property was nice but the staff not so much. Literally no one spoke English, I know we’re in a different Country but I’d expect at least someone. Had to use translate app to talk to all staff and there were major miscommunications. Because of this and the fact they nickel and dime you for everything I would not stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Dov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room,large
Stayed 1 night in Oct 2025

10/10 Excellent

Connie Ching Wai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Sep 2025