With a stay at Swissotel Sydney, you'll be centrally located in Sydney, steps from State Theatre and Queen Victoria Building. .This luxury hotel is 0.4 mi (0.6 km) from Strand Arcade and 0.4 mi (0.7 km) from Pitt Street Mall.
What's nearby
Sydney Tower Eye - 2 min walk - 0.2 km
Pitt Street Mall - 2 min walk - 0.2 km
Queen Victoria Building - 2 min walk - 0.2 km
Hyde Park - 3 min walk - 0.3 km
Circular Quay - 16 min walk - 1.3 km
Getting around
Town Hall Station - 4 min walk
Sydney Circular Quay Station - 14 min walk
Sydney Airport (SYD) - 27 min drive
Restaurants
T2 - 5 min walk
Parlour Cucina - 1 min walk
Gowings Bar & Grill - 1 min walk
The Tea Room - 6 min walk
Old Vienna Coffee House - 1 min walk
About this property
Swissotel Sydney
Luxury Sydney hotel connected to a shopping center, steps from State Theatre
Swissotel Sydney offers 369 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.
This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 369 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local cuisine at Ten Stories, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Sydney? This hotel has 10958 square feet (1018 square meters) of space consisting of conference space and 8 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Ten Stories - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arches on Market - This bar serves lunch, dinner, and light fare. Open daily.
ONEA - Onsite café. Open select days.
24-hour room service is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
Offsite parking available (AUD 60 per day)
Limo/town car service
Secured, covered valet parking on site (AUD 100 per day)
Wheelchair-accessible van parking available
Food and drink
Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
Arches on Market
ONEA
Ten Stories
Things to do
24-hour gym
Full-service spa
Indoor pool (guest access)
Outdoor pool
Shopping centre
Family friendly
Access to nearby indoor pool
Free cot
Laundry facilities
Outdoor pool
Pool gate
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services
Business services
10,958 square feet of conference space
8 meeting rooms
Business centre
Outdoors
Free pool cabanas
Outdoor entertainment area
Outdoor furniture
Pool loungers
Vegetable garden
Full-service spa
5 treatment rooms
Couples treatment rooms
Deep-tissue massages
Hot stone massages
Prenatal massages
Sauna
Spa open daily
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hand-held showerhead
Height-adjustable showerhead
Lift (91 centimetre wide door)
Pool hoist on site
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs on site
More
25 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Local artist showcase
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Free cot
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra bed (surcharge)
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
40-inch LCD TV with cable channels
Pay films
Food and drink
24-hour room service
Champagne service
Electric kettle
Minibar
Tea bags/instant coffee
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Electrical adapters
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The property charges 1.4 percent for credit card payments
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately AUD 44 for adults and AUD 16 for children
Covered valet parking fee: AUD 100 per day
Nearby parking fee: AUD 60 per day (1148 ft away)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 75.0 per night
Credit card charges are subject to a surcharge of 1.4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.
We should mention
Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney
Swissotel Sydney Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 584 out of 1007 reviews
10 - Excellent
584
Rating 8 - Good. 249 out of 1007 reviews
8 - Good
249
Rating 6 - Okay. 96 out of 1007 reviews
6 - Okay
96
Rating 4 - Poor. 36 out of 1007 reviews
4 - Poor
36
Rating 2 - Terrible. 42 out of 1007 reviews
2 - Terrible
42
9.2/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
David
Travelled with partner
30 Mar 2025
Liked: Cleanliness, amenities
Disliked: Staff & service
Was a very long line at check with not enough staff helping. Room wasn’t ready and was given cheapest drinks on the menu from the bar. Got a call room was ready and had to wait in the line again to get the key. Only 2 towels in bathroom. Haven’t received itemised bill for stay. Couldn’t check out manually. Had to do drop off key. Couldn’t get my name right, even in room my name was incorrect.
Loved staying here. Excellent location, great facilities and lovely room. Would definitely stay here again next time.
Samuel
Stayed 3 nights in Feb 2025
6/10 Okay
Rachel
2 Mar 2025
Liked: Amenities
Air con too cold. It Coulnt be fixed.
Deal at dinner was for accor plus membership not normal accor membership and not explained. Rude shock with bill.
Great location in central Sydney. We had a spacious corner room on the 13th floor, which was quiet with plenty of light. We did note some cleaning issues with mould in the tea cabinet drawers and bathroom shelves, but otherwise the room was clean, comfortable and well presented.