Swissotel Sydney

5.0 star property

Photo gallery for Swissotel Sydney

Exterior
Premium bedding, minibar, in-room safe, desk
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas, pool loungers
Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
68 Market Street, Sydney, NSW, 2000
  • Sydney Tower Eye
    ‪2 min walk‬
  • Pitt Street Mall
    ‪3 min walk‬
  • Circular Quay
    ‪18 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪27 min drive‬

Room options

Twin Room, Multiple Beds (Swiss Select)

  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Executive Suite, 1 King Bed, Club lounge access

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

  • 34 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Premier King Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Room, 1 King Bed, Club lounge access

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Swiss, Executive Twin Room, 2 Double Beds, Club lounge access

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Twin Room, 2 Double Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King Bed, Club lounge access (High Floor)

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed, Balcony (Business Lounge Access, High Floor)

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Swiss Advantage Room, Twin Room, 2 Double Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Signature Suite, 1 King Bed, Club lounge access (Skyline)

  • 66 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Swiss Advantage Room, Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Club lounge access (Living Room)

  • 53 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Balcony, Corner

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Sydney

With a stay at Swissotel Sydney, you'll be centrally located in Sydney, steps from State Theatre and Queen Victoria Building. .This luxury hotel is 0.4 mi (0.6 km) from Strand Arcade and 0.4 mi (0.7 km) from Pitt Street Mall.

What's nearby

  • Queen Victoria Building - 1 min walk - 0.1 km
  • Westfield Shopping Centre - 1 min walk - 0.2 km
  • Sydney Tower Eye - 2 min walk - 0.2 km
  • Pitt Street Mall - 3 min walk - 0.3 km
  • Circular Quay - 18 min walk - 1.6 km

Getting around

  • Town Hall Station - 4 min walk
  • Sydney Circular Quay Station - 14 min walk
  • Sydney Airport (SYD) - 27 min drive

Restaurants

  • ‪T2 - ‬5 min walk
  • ‪Parlour Cucina - ‬1 min walk
  • ‪Gowings Bar & Grill - ‬1 min walk
  • ‪The Tea Room - ‬6 min walk
  • ‪Old Vienna Coffee House - ‬1 min walk

About this property

Swissotel Sydney

Luxury Sydney hotel connected to a shopping center, steps from State Theatre
Swissotel Sydney offers 369 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 369 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local cuisine at Ten Stories, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Sydney? This hotel has 10958 square feet (1018 square meters) of space consisting of conference space and 8 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Ten Stories - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Arches on Market - This bar serves lunch, dinner, and light fare. Open daily.
ONEA - Onsite café. Open select days.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 60 per day)
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 100 per day)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 44 for adults and AUD 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Arches on Market
  • ONEA
  • Ten Stories

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool (guest access)
  • Outdoor pool
  • Shopping centre

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,958 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 75.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 44 for adults and AUD 16 for children
  • Covered valet parking fee: AUD 100 per day
  • Nearby parking fee: AUD 60 per day (1148 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Onsite credit card payments are subject to a surcharge of 1.5% for Visa and Mastercard or 3% for American Express, JCB, or Diners Club cards.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Swissotel Sydney Hotel
Swissotel Hotel Sydney
Swissotel Sydney
Sydney Swissotel
Swissotel Sydney Hotel Sydney
Sydney Swissotel Hotel
Swissotel Sydney Hotel
Swissotel Sydney Sydney
Swissotel Sydney Hotel Sydney

Swissotel Sydney Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 574 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 100 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 42 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Was a very long line at check with not enough staff helping. Room wasn’t ready and was given cheapest drinks on the menu from the bar. Got a call room was ready and had to wait in the line again to get the key. Only 2 towels in bathroom. Haven’t received itemised bill for stay. Couldn’t check out manually. Had to do drop off key. Couldn’t get my name right, even in room my name was incorrect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is perfect with this hotel, the hotel, location, staff 10/10
Stayed 1 night in Jan 2025

4/10 Poor

Gregory

Disliked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Gemma

Stayed 1 night in Jan 2025

4/10 Poor

Hojat

Liked: Cleanliness
Disliked: Staff & service, room comfort

terrible management

theworst expereincewhich made me to leave a negative review is their elevator poor management not prepared for a public holiday flood of guests with only 2 elevator functioning. huge que and waste of time using 2 seperate elevator to come down or up from the room to the street Also i middle of night when i arrived there was no hotwater took almost 1 hour for night receptinist to come to the room and transferirng me to another rook
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need more face towels
Stayed 2 nights in Jan 2025

8/10 Good

Rory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay so 4* is a touch harsh but it was a challenge to get out. You’d be waiting 10 minutes and then it would be overcrowded. Staff were fun and friendly.
Stayed 6 nights in Jan 2025

10/10 Excellent

Pawanjit

Liked: Cleanliness, staff & service, property conditions & facilities
Only one thing I would suggest to have more then one weight scale. I went to the ground floor and reception to ask if I can borrow a weight scale to check the luggage weight as I did some shopping but the staff advised I can’t get it as they have only one scale and has to stay on the lobby. So I had to go and buy a new weight scale across the road from jb hifi.
Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have travelled to Sydney a lot - this is simply the best hotel in Sydney and actually very good value for money.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very central to everything! Amazing staff, great facilities.
Stayed 1 night in Jan 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities
My third time at the property. I tend to alternate between this and two others. Rooms are good, breakfast is decent. Staff and staff sense of urgency is hit and miss but on this occasion better than the previous two. Location is extremely handy.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adrijana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for our stay:)
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nickea

Stayed 3 nights in Jan 2025

10/10 Excellent

Alana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in the perfect location, it had a beautiful reception area with a stunning bar. The room was amazing also. Only inconvenience was the parking at Wilson parking 300m down the road.
Stayed 1 night in Jan 2025

10/10 Excellent

Leonie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located for shopping and attending a show across the road at the State Theatre. Staff were friendly and helpful
Stayed 1 night in Jan 2025

10/10 Excellent

Glen, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and quiet.
Stayed 7 nights in Dec 2024

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property in a great location.
Stayed 1 night in Oct 2024

10/10 Excellent

Kim Sea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Frank

Stayed 4 nights in Jan 2025

8/10 Good

Miriam and Gabriel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
closed to everything you need
Stayed 3 nights in Jan 2025