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Edgewater Hotel - Gatlinburg

3.0 star property

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Desk, iron/ironing board, free WiFi, bed sheets
Front of property – evening/night
Free daily continental breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

View map
402 River Rd, Gatlinburg, TN, 37738
  • SkyPark
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Room

Room

Room

9.0 out of 10
Wonderful
(34 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.6 out of 10
Excellent
(226 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(208 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

Located in Gatlinburg (Downtown Gatlinburg), Edgewater Hotel - Gatlinburg is within a 5-minute walk of Ripley's Aquarium of the Smokies and SkyPark. .This hotel is 0.3 mi (0.5 km) from Anakeesta and 0.4 mi (0.6 km) from Ole Smoky Moonshine Distillery.

What's nearby

  • SkyPark - 3 min walk - 0.3 km
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Anakeesta - 6 min walk - 0.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • Jason Aldean’s Kitchen & Rooftop Bar
  • ‪Pancake Pantry - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Payment types

Important information

Optional extras

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Reviews

Edgewater Hotel - Gatlinburg Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 1277 out of 2302 reviews
Rating 8 - Good. 637 out of 2302 reviews
Rating 6 - Okay. 275 out of 2302 reviews
Rating 4 - Poor. 70 out of 2302 reviews
Rating 2 - Terrible. 43 out of 2302 reviews

Reviews

10/10 Excellent

roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay, close to all attractions. Staff was the best...
Stayed 4 nights in Jun 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great service, great price. Loved hot tub
Stayed 1 night in Jun 2025

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is always great, the pool and hot tub are outstanding my kids spent most the time in it lol staff is great. Just love it
Stayed 2 nights in Jun 2025

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service
We had really no problems. The bathtub backed up during a shower. Place really needs updating.
Stayed 3 nights in Jun 2025

10/10 Excellent

mary

Stayed 2 nights in Jun 2025

6/10 Okay

Tressa

Travelled with partner
Great location
Stayed 1 night in May 2025

10/10 Excellent

Darlene

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Liked the parking garage and the free breakfast. Rooms were clean and has a refrigerator and microwave. We stayed on river side and had a balcony.
Stayed 4 nights in Jun 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had stayed here 30+ years ago. I am very pleased that the hotel has been well maintained and is still very enjoyable. Great patio view on riverside.
Stayed 1 night in Jun 2025

8/10 Good

Debra, Oregonia

Liked: Cleanliness, amenities, property conditions & facilities
Great location, customer service and clean and comfy rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Leonard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good location
Stayed 1 night in Jun 2025

6/10 Okay

julio

Travelled with family
Low clearance and tight space parking lot. They charge $15 a day for parking!
Stayed 3 nights in Jun 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and nice
Stayed 1 night in Jun 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities
The price was great, staff was friendly, I didn’t care for the breakfast buffet. The hot items were tasteless that I guess it wasn’t bad for free lol. What did get me as soon as I went in is the smell of mold or mildew in the entire hotel and once you’ve been in your room for a while you walk out in the hall you can smell it again. They must’ve had a prior problem with that because they’re a little monitors by the heaters and there’s fans in the hallway and humidifiers and things like that so that concern me a little bit, but I only stayed four days so I’m sure I won’t die but overall it was a good stay. Although they definitely could update the balconies a good painting a new balcony furniture would be great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tresha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FUN

It was great
Stayed 1 night in Jun 2025

8/10 Good

RATANA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to where we need to go.
Stayed 1 night in Jun 2025

2/10 Terrible

Peggy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Peggy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived it was late and I asked if they had any milk. They said no, they would have milk in the e am for breakfast. We were traveling with a toddler who needed milk. I’m not sure why they could not get us a cup of milk from their kitchen to accommodate a smaller child. Secondly someone side swiped my car in the parking garage. I went and asked if they had cameras and no cameras. They had no empathy or care that this happened and offered no solutions to their garage that is barely big enough for a regular sized car and could never accommodate an suv as the parking spaces are just enough for a smaller car to fit between the yellow lines. Elevators. Slow and long wait. Breakfast is mediocre.
Stayed 3 nights in Jun 2025

10/10 Excellent

vera s

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is awesome you don't need to move your car , the stuff are very friendly and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it will make it regular event
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location you’re right behind the strip, so it’s easily walkable but not as noisy as hotels closer. All staff that we interacted with was super friendly! Great pool area and it stays open late, which was nice we still had time to swim after being out all day
Stayed 1 night in Jun 2025

10/10 Excellent

steve

Liked: Cleanliness, staff & service, room comfort
Great staff and room get the river view
Stayed 1 night in Jun 2025

6/10 Okay

Vanessa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Carlye

Stayed 2 nights in Jun 2025