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Edgewater Hotel - Gatlinburg

3.0 star property

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Free daily continental breakfast
1 bedroom, desk, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds (Riverside) | Terrace/patio
Front of property - evening/night

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Gym

Explore the area

Map
402 River Rd, Gatlinburg, TN, 37738
  • SkyPark
    ‪3 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Anakeesta
    ‪6 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

View all photos for Room

Room

Room

8.8 out of 10
Excellent
(29 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

Romantic Room, Jetted Tub (Queen Bed)

9.2 out of 10
Wonderful
(29 reviews)
  • 28.0 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(220 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(196 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gatlinburg

Located in Gatlinburg (Downtown Gatlinburg), Edgewater Hotel - Gatlinburg is within a 5-minute walk of Ripley's Aquarium of the Smokies and SkyPark. .This hotel is 0.3 mi (0.5 km) from Anakeesta and 0.4 mi (0.6 km) from Ole Smoky Moonshine Distillery.

What's nearby

  • SkyPark - 3 min walk - 0.3 km
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Anakeesta - 6 min walk - 0.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Hotel with free breakfast, a quick walk to Ripley's Aquarium of the Smokies
Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Payment types

Important information

Optional extras

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1210 out of 2176 reviews
Rating 8 - Good. 606 out of 2176 reviews
Rating 6 - Okay. 255 out of 2176 reviews
Rating 4 - Poor. 67 out of 2176 reviews
Rating 2 - Terrible. 38 out of 2176 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

MATANA

Stayed 4 nights in Apr 2025

6/10 Okay

Daniel

Liked: Staff & service
Not what I expected
Stayed 4 nights in Apr 2025

8/10 Good

FREDERICK, Grovetown

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice, location is great, the price was right, and breakfast was great. The only negative was the noise and vibration from the next rooms air conditioner and the coffee was non-drinkable.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Property conditions & facilities
The girls loved the pool area. Would have been nice to have pancakes or waffles for breakfast but not a deal breaker
Stayed 1 night in Apr 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like it
Stayed 1 night in Apr 2025

10/10 Excellent

ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lodge was in a beautiful area, the river running next to it was perfect. The staff was great!
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Staff & service
Stayed 1 night in May 2025

4/10 Poor

Tim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It needs a lot of tlc
Stayed 3 nights in Apr 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. Staff was friendly, hotel was quiet and room was clean. Easy walk to downtown.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and breakfast and location.
Stayed 3 nights in Apr 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service
The rooms are dated mattress need updated uncomfortable mattresses , bathrooms the tub is peeling faucet was leaking again dated. Heated pool was still cold.great location although clean dated makes it feel and look dirty.
Stayed 2 nights in Apr 2025

6/10 Okay

John

Travelled with family
Disliked: Property conditions & facilities, room comfort
Just an older hotel, staff was excellent, room were very humid.
Stayed 1 night in Apr 2025

10/10 Excellent

Cheyanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel the last time we were in Gatlinburg by walking around. Said we would stay next time and we did this time and loved every aspect. The pool was fantastic. The breakfast was delicious. The room was a decent size, bed a little hard but good for me! The parking was easy on the first level with my SUV being 6'7". I will be back. Multiple times!!! Thank you!!!
Stayed 2 nights in Apr 2025

8/10 Good

Rita

Nice stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay with river overlook. Yes a dated building but was clean and beds comfortable. Would stay again when visiting Gatlinburg as was in perfect area walk to all we needed.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the biggest reason we decided to stay here. The breakfast selection was good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Laura

Stayed 2 nights in Apr 2025

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Heather

Travelled with family
Liked: Amenities
Excellent location, within walking distance of most things. Also close to trolley stops. Parking is a little tight but doable. Front desk staff were very welcoming and helpful. Cleaning staff were as well. Breakfast was good but could use a little variety from day to day. Property itself could use a little upkeep but over all was a great stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ricardo, Austin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good value for the rate
Stayed 3 nights in Apr 2025

6/10 Okay

Jennifer

Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Zach

Super nice people clean rooms great location
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort

3 star hotel

I had reserved a mountainside view room, but the room had a view of the backside parking lot and a cut of the mountain. The Riverview had a view of the river and mountain. If I had known that, I would have booked a Riverview room. It was misleading. The breakfast choices were the same the 3 days we stayed there. We did notice a cockroach at the pool area, but didn't bring it up with the hotel as I did not see anymore.
Stayed 3 nights in Apr 2025