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Edgewater Hotel - Gatlinburg

3.0 star property

Photo gallery for Edgewater Hotel - Gatlinburg

Indoor pool, outdoor pool
Front of property – evening/night
Lobby sitting area
Romantic Room, 1 Queen Bed, Jetted Tub
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
402 River Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪3 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪4 min walk‬
  • Place, Gatlinburg Convention Center
    ‪4 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Riverside)

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (Riverside)

9.0 out of 10
Wonderful
(248 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub

Romantic Room, 1 Queen Bed, Jetted Tub

9.2 out of 10
Wonderful
(42 reviews)
  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

Standard Room, 1 King Bed, Mobility Accessible, Mountainside

8.6 out of 10
Excellent
(15 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(47 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Mountainside

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds, Mountainside

8.8 out of 10
Excellent
(257 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About the area

Gatlinburg

Located in Gatlinburg (Downtown Gatlinburg), Edgewater Hotel - Gatlinburg is within a 5-minute walk of Ripley's Aquarium of the Smokies and Gatlinburg SkyPark. .This hotel is 0.3 mi (0.5 km) from Anakeesta and 0.4 mi (0.6 km) from Ole Smoky Moonshine Distillery.

What's nearby

  • Gatlinburg SkyPark - 3 min walk - 0.3 km
  • Ole Smoky Moonshine Distillery - 4 min walk - 0.4 km
  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Anakeesta - 6 min walk - 0.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Puckers Sports Bar - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬4 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk

About this property

Edgewater Hotel - Gatlinburg

Edgewater Hotel - Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 205 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an indoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 16.46 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Fishing
  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Payment types

Important information

Optional extras

  • Self parking fee: USD 16.46 per day
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Edgewater Hotel - Gatlinburg Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1507 out of 2837 reviews
Rating 8 - Good. 780 out of 2837 reviews
Rating 6 - Okay. 385 out of 2837 reviews
Rating 4 - Poor. 105 out of 2837 reviews
Rating 2 - Terrible. 60 out of 2837 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Leta

Stayed 2 nights in Jan 2026

6/10 Okay

Candida

Liked: Cleanliness, staff & service, amenities
The room was nice but there was a smell like mold in the hallway
Stayed 2 nights in Feb 2026

6/10 Okay

Elizabeth

Travelled with family
Liked: Staff & service
One negative thing is the TV in the room. It is a smart tv but they don’t give you the remote control for the smart TV. You have a generic remote and when we shut our TV off it would default back to the smart tv homepage and we couldn’t watch it. We called the front desk and they sent maintenance up to select live tv so we could watch it but we didn’t call after the first time. We just went without it instead of calling maintenance every time.
Stayed 2 nights in Feb 2026

10/10 Excellent

Heather

Stayed 2 nights in Feb 2026

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk Desk ladies were funny. The place was very warm. Had a nice view and close to the nightlife. Only disappointment at all is that we got charged for parking, but it said parking was included when we booked online.
Stayed 1 night in Jan 2026

8/10 Good

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Ramona

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2025

10/10 Excellent

Andres

Liked: Cleanliness, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Jan 2026

10/10 Excellent

Elizabeth Richardson

Liked: Cleanliness, staff & service, amenities
Great staff!!! The room was amazing ended up getting snowed in and having to stay an extra night front desk was more than accommodating!!! 10/10 would stay here again!!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, allowed early check in, and had a hot breakfast.
Stayed 2 nights in Jan 2026

8/10 Good

Brianna

Stayed 3 nights in Jan 2026

10/10 Excellent

Weph Cyhrell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good Service
Stayed 3 nights in Jan 2026

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities
The rooms were ok. Bed was nice. The staff was friendly.
Stayed 1 night in Jan 2026

4/10 Poor

Nelson, LaGrange

Stayed 1 night in Jan 2026

10/10 Excellent

Aarti

Stayed 4 nights in Aug 2023

4/10 Poor

Connie

Stayed 3 nights in Jan 2026

10/10 Excellent

Douglas

Stayed 3 nights in Jan 2026

8/10 Good

john, Mount Vernon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great clean comfortable, only problem tub drain was stop up but maintance came quickly and fixed.
Stayed 2 nights in Jan 2026

6/10 Okay

Amanda, Ansonia

Disliked: Property conditions & facilities
Nice balcony view and outside the property was nice. Could use updating.
Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was very friendly, room was very nice! Fireplace was great feature due to it was 27 degrees outside! Right in the middle of downtown very convenient to food and shops all in walking distance. I would recommend this hotel to stay at!!
Stayed 1 night in Jan 2026

8/10 Good

Paula

Good breakfast 🍳 included FREE! The cost of restaurants near the strip is outrageous! Save hundreds on breakfast at Edgewater. Location so convenient just behind the strip, walking distance saves $ on parking fees. Walk across covered bridge over river near Aquarium. 4 ⭐️ as it could use a little updating. behind the strip with views of river directly in front of hotel and Saved a lot on parking just behind Gatlinburg Strip sav
Stayed 2 nights in Jan 2026

10/10 Excellent

Katherine

Stayed 1 night in Jan 2026

8/10 Good

Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is the BEST!!
Stayed 3 nights in Nov 2025

8/10 Good

Chase

Stayed 2 nights in Jan 2026

8/10 Good

joseph

Stayed 2 nights in Jan 2026