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Jazz Hotel Penang

3.5 star property

Photo gallery for Jazz Hotel Penang

Outdoor pool, pool umbrellas, pool loungers
Daily cooked-to-order breakfast (MYR 50 per person)
Premium bedding, minibar, in-room safe, desk
Lounge
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Parking available
  • Pool

Explore the area

View map
No 1, Jalan Seri Tanjung Pinang 1, Tanjung Tokong, George Town, Penang, 10470
  • Place, Straits Quay Mall
    ‪3 min walk‬
  • Place, Gurney Drive
  • Place, Gurney Plaza
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 2

View all photos for Jazz Suite Twin

Premium bedding, minibar, in-room safe, desk

Jazz Suite Twin

  • Sleeps 4

View all photos for Deluxe twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe twin Room

  • Sleeps 2

View all photos for Deluxe king Room

Premium bedding, minibar, in-room safe, desk

Deluxe king Room

  • Sleeps 2

View all photos for Premier twin Room

Premium bedding, minibar, in-room safe, desk

Premier twin Room

  • Sleeps 2

View all photos for Premier king Room

Premium bedding, minibar, in-room safe, desk

Premier king Room

  • Sleeps 2

View all photos for Superior Room, 1 King Bed, Non Smoking, Sea View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Premier Double Room

Premium bedding, minibar, in-room safe, desk

Premier Double Room

  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Executive Room

49-inch Smart TV with digital channels, TV

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Basic Quadruple Room

Premium bedding, minibar, in-room safe, desk

Basic Quadruple Room

  • Sleeps 5
  • 2 King Beds OR 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Comfort Quadruple Room

Comfort Quadruple Room

Comfort Quadruple Room

  • Sleeps 5
  • 2 Twin Beds OR 1 King Bed

View all photos for Premier Twin Room

Premium bedding, minibar, in-room safe, desk

Premier Twin Room

  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

View all photos for Superior King Room

Premium bedding, minibar, in-room safe, desk

Superior King Room

  • Sleeps 2

View all photos for Jazz Suite King

Premium bedding, minibar, in-room safe, desk

Jazz Suite King

  • Sleeps 4

Basic Quadruple Room

  • Sleeps 5

Comfort Quadruple Room

  • Sleeps 5

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About the area

George Town

With a stay at Jazz Hotel Penang in George Town (Tanjung Pinang), you'll be within a 5-minute drive of Gurney Drive and Gurney Plaza. .This family-friendly hotel is 4.5 mi (7.3 km) from KOMTAR and 6.8 mi (11 km) from Penang Hill.

What's nearby

  • Straits Quay Mall - 3 min walk - 0.3 km
  • Penang Avatar Secret Garden - 14 min walk - 1.2 km
  • Gurney Plaza - 3 min drive - 3.1 km
  • KOMTAR - 8 min drive - 6.9 km
  • Penang Hill - 17 min drive - 11.1 km

Getting around

  • Penang Sentral - 41 min drive
  • Penang Intl. Airport (PEN) - 39 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Love A Loaf Bakery & Cafe - ‬6 min walk
  • ‪Jazz Feast - ‬2 min walk
  • ‪KFC - ‬5 min walk
  • ‪Haku Extraordinary Japanese Cuisine - ‬1 min walk

About this property

Jazz Hotel Penang

Family-friendly hotel with a fitness center and a 24-hour front desk
Jazz Hotel Penang offers 255 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 255 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by Jazz Feast, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Jazz Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Kitano @ Jazz - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
String and Sax - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (MYR 10 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: MYR 50 for adults and MYR 28 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jazz Feast
  • Kitano @ Jazz
  • String and Sax

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 30 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 110 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 50 for adults and MYR 28 for children
  • Self parking fee: MYR 10 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 110 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Jazz Hotel Penang Tanjung Bungah
Jazz Penang
Jazz Hotel Penang George Town
Jazz Penang George Town
Jazz Hotel Penang Hotel
Jazz Hotel Penang George Town
Jazz Hotel Penang Hotel George Town

Jazz Hotel Penang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 72 out of 138 reviews
Rating 8 - Good. 46 out of 138 reviews
Rating 6 - Okay. 17 out of 138 reviews
Rating 4 - Poor. 1 out of 138 reviews
Rating 2 - Terrible. 2 out of 138 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lay Hoon

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Jazz Hotel Penang is new and nicely located by the sea side. However, the quality and service of the staff need to be urgently upgraded. The counter staff (an Indian lady named Nitriya) showed an cold face and unwelcoming attitude in handling the checking in. My credit card was charged without a word of informing me though I am standing right in front of the counter. The cafe served cold parties, fruits that precut and stored in cooler. Coffee machine was out of order, ran out of bean without restored. The staff in uniform (a man and a lady) played around at the counter, blocking the walk path. I have to wait until they stopped chasing each other in order to go to the washroom.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rajendra, Brewster

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, wonderful breakfast, and excellent roof top pool and large quiet bar to sit in and read during the day.
Stayed 2 nights in Jul 2025

8/10 Good

Tong, EDINBURGH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good but 2 single beds don't have a chair or coffee table to relax or enjoy a cup of tea.
Stayed 2 nights in May 2025

8/10 Good

Tong, EDINBURGH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient ,walking 5 mins walk to opposite supermarkets. 2 single beds don't have a sitting chair or small cofee table .
Stayed 3 nights in May 2025

8/10 Good

siew mee

Travelled with family
Liked: Cleanliness, staff & service, amenities
My bath towels smell so so badly
Stayed 2 nights in May 2025

4/10 Poor

Lee's

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is nice. But not as comfortable as what the rating for this hotel. The parking said it was free. But we still end up paying additional charges on our own card. Which is very annoying. The parking staff need to learn how to speak English. Because this hotel is mainly cater tourists. English speaking would be helpful.
Stayed 1 night in Jan 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Feb 2025

10/10 Excellent

FITZROY

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel!

A great hotel! Friendly and welcoming staff, excellent facilities including rooftop pool and gym. Breakfast was very varied and plenty of it! It was great location for us just 4 minutes from the beach and some decent walks along the sea. Grab cabs were frequent and regular for the trips into George Town old district and very reasonable! I would stay there again and recommend it!
Stayed 5 nights in Feb 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, room comfort

Good Overall

The best part of the hotel is their lobby. The room was peaceful and quiet but the bathroom water flooded the bathroom when the water was let out. Their lobby and reception staff were extremely helpful and kind.
Stayed 4 nights in Jan 2025

8/10 Good

Kin Peng

Liked: Cleanliness, staff & service, property conditions & facilities
Good product & service. Cool vibes all round.
Stayed 2 nights in Sep 2024

6/10 Okay

che on

Stayed 4 nights in May 2024

10/10 Excellent

Harry, Fredericksburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attractive high rise with a great view of the sea. Very safe area, close to a marina with many dining options
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in a great location with very attentive staff. Highly recommended
Stayed 1 night in Jan 2024

8/10 Good

Gina

Stayed 1 night in Jan 2024

10/10 Excellent

Mian Mohsin, Lahore

Stayed 1 night in Nov 2023

8/10 Good

Adnan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location & nice view
Stayed 2 nights in Sep 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location across the street from mall with large food court, pharmacy, shops, etc. Also easy walking to waterfront and Straits Quay marina, food and shops. The hotel offered a very good breakfast buffet and made to order omelets and other offerings.
Stayed 2 nights in Apr 2023

8/10 Good

Chi

Liked: Cleanliness, staff & service
Nice and kind staff, clean but gym needs air conditioning
Stayed 4 nights in Apr 2023

10/10 Excellent

Kent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Staff are friendly, helpful.
Stayed 3 nights in Apr 2023

10/10 Excellent

Verified traveller

Stayed 6 nights in Mar 2020

6/10 Okay

IAN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Returning Guests Not given Due Recognition

We are Returning Guests and return on an almost monthly basis. My Wife was really upset when we were not given our usual room, but instead were given a room facing a block of flats (Therefore Compromising our Privacy) even though I had paid for a Suite Room. We had had a bad experience at such a room, so my wife was pretty unhappy! The Duty Manager then acted like he was doing us the biggest favour hen he gave us a same type of room we usually paid for, but charged us MYR 100 per night. Shameful treatment for returning guests! I was also denied a later checkout and they wanted to charge me again for this, so I just checked out at 9 30 a.m.instead of the requested 2 p/m/ which caused me and my Wife much Inconvenience. Not so happy with them this time...
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Jazz hotel is spacious and it's fairly new! It comes w bathtub! However, tbe location wasn't fantastic as it require 15mim drive to Georgetown and there's nothing nearby except for a super old mall just opposite. Jazz hotel itself has pharmacy and happy mart which makes things convenient for us to get our necessities. Housekeeping wasn't with standard. Some days they change towel for you, some days they don't. They don't even replace toilet rolls! We have to ask for it.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD AND ENJOY WE WILL BACK AGAIN , GOOD GOOD GOOD
Stayed 3 nights in Jan 2020