The hotel itself is clean, well maintained & reasonably comfortable. The location is wonderful, right across the street from the cathedral. The staff I dealt with were all pleasant and helpful. However, there are a number of little annoyances. Of course there's no soundproofing so you hear every noise inside & outside the hotel. The slot for your key, to switch the power on, is not beside the door so you have to hold the door open or grope around to find it. The bathroom was very cramped with the toilet set awkwardly behind the door. There were no hand towels or face cloths, just rather small bath towels. The climate control did nothing so the room was always too warm. There were no bedside tables. The mattress was ok but not very high quality.