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Aparthotel

Oaks Cypress Lakes Resort

4.0 star property

Photo gallery for Oaks Cypress Lakes Resort

Lobby
Lobby
Lobby
3 outdoor pools, pool umbrellas, pool loungers
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Air-conditioning
  • Laundry room

Explore the area

View map
15 Thompsons Road, Pokolbin, NSW, 2320
  • Place, Cypress Lakes Golf and Country Club
    ‪10 min walk‬
  • Place, Brokenwood Wines
    ‪12 min walk‬
  • Place, Hunter Valley Gardens
    ‪14 min walk‬

Room options

View all photos for 1 Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Villa

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Premier Villa

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Villa

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Villa

Exterior

3 Bedroom Villa

  • 119 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 2 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Villa (No Housekeeping Service)

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Villa (No Housekeeping Service)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for 3 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

3 Bedroom Premier Villa

  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 1 Bedroom Premier Villa (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Premier Villa (No Housekeeping)

  • 88 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for 2 Bedroom Premier Villa (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa (No Housekeeping)

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Villa, 3 Bedrooms (No Housekeeping)

Exterior

Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites

Balcony

Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites

  • Valley view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites

In-room safe, desk, laptop workspace, iron/ironing board

Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites

  • Valley view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Premium Villa, 3 Bedrooms (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Villa, 3 Bedrooms (No Housekeeping)

  • 90 sq m
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Single Beds

View all photos for 1 Bedroom Valley View Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Valley View Suite (Adults Only)

  • Sleeps 2

View all photos for 2 Bedroom Valley View Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Valley View Suite (Adults Only)

  • Sleeps 4

View all photos for Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites No Housekeeping

Balcony

Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites No Housekeeping

  • Valley view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites No Housekeeping

Balcony

Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites No Housekeeping

  • Valley view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

3 Bedroom Premier Villa

  • Sleeps 6

1 Bedroom Villa (No Housekeeping Service)

  • Sleeps 3

Premium Villa, 3 Bedrooms (No Housekeeping)

  • Sleeps 7

Elysia Wellness Retreat 1 Bedroom Valley View Suites No Housekeeping

  • Sleeps 2

3 Bedrooms Villa

  • Sleeps 6

View all photos for 2 Bedrooms Villa

Living area

2 Bedrooms Villa

  • Sleeps 4

1 Bedroom Villa

  • Sleeps 2

View all photos for 1 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Premier Villa

  • Sleeps 2

2 Bedroom Premier Villa

  • Sleeps 4

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About the area

Pokolbin

Located in Pokolbin, Oaks Cypress Lakes Resort is in a rural location, within a 15-minute walk of Cypress Lakes Golf and Country Club and Brokenwood Wines. .This golf aparthotel is 0.7 mi (1.2 km) from Tempus Two Winery and 0.9 mi (1.5 km) from Roche Estate.
View more Aparthotels in PokolbinOpens in a new window

What's nearby

  • Tamburlaine Organic Wines - 5 min walk - 0.5 km
  • Cypress Lakes Golf and Country Club - 10 min walk - 0.9 km
  • Brokenwood Wines - 12 min walk - 1.1 km
  • Hunter Valley Gardens - 14 min walk - 1.2 km
  • Roche Estate - 19 min walk - 1.6 km

Getting around

  • Branxton Station - 17 min drive
  • Newcastle, NSW (NTL-Williamtown) - 54 min drive

Restaurants

  • ‪Chocolate Fudge Factory - ‬4 min drive
  • ‪Leogate Estate Wines - ‬6 min drive
  • ‪Oak & Vine - ‬9 min walk
  • ‪Pescara - ‬4 min drive
  • ‪Blaxlands Inn - ‬3 min drive

About this property

Oaks Cypress Lakes Resort

Oaks Cypress Lakes Resort offers 125 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Pokolbin aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. 3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 125 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Practice your swing on the golf course or dip into one of the 3 outdoor pools. Additional features at this aparthotel include wireless internet access (surcharge), concierge services, and wedding services.
Satisfy your appetite at Cypress Lakes Bistro, one of the aparthotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this aparthotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Cypress Lakes Bistro - Overlooking the golf course, this bistro serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Hot tub
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Cot: AUD 20 per night

Restaurants on site

  • Cypress Lakes Bistro

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 30 to 35 for adults and AUD 30 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 65 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 125 units
  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Garden
  • Housekeeping (on request)
  • Locally-owned and organised tours and activities
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65 per night
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 30 to 35 for children
  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cypress Lakes Pokolbin
Cypress Lakes Resort Pokolbin
Cypress Lakes Hotel Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Cypress Lake Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes
Cypress Lakes Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Oaks Cypress Lakes Resort Aparthotel
Oaks Cypress Lakes Resort Aparthotel Pokolbin

Oaks Cypress Lakes Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1040 out of 2250 reviews
Rating 8 - Good. 786 out of 2250 reviews
Rating 6 - Okay. 271 out of 2250 reviews
Rating 4 - Poor. 118 out of 2250 reviews
Rating 2 - Terrible. 35 out of 2250 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Very roomy. The resort was nice and quiet. The pools were great. We'll be back
Stayed 2 nights in Dec 2025

8/10 Good

Graham

Liked: Cleanliness, room comfort
Too many stairs. Need to request a non stair apartment. I changed rooms on arrival.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nishith, Ryde

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great views with the roos out front every morning. Staff are extremely helpful
Stayed 2 nights in Dec 2025

8/10 Good

Edwin and Janice Wendy

Travelled with partner
Liked: Cleanliness, amenities
Nice Villa all good.
Stayed 1 night in Dec 2025

10/10 Excellent

Verena

Liked: Cleanliness, property conditions & facilities
Nice bug room, quiet location. Lovely staff
Stayed 1 night in Dec 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would have given property 5 stars. But a massive storm had come through and trees were down everywhere. The outdoor staff were working so hard to make sure safety first for guest and staff and than appearance. Huge task and was done very quickly. Thank you
Stayed 2 nights in Nov 2025

10/10 Excellent

Mal

Stayed 2 nights in Nov 2025

10/10 Excellent

Di

Travelled with group
Liked: Cleanliness, room comfort
We booked a twin room on Hotels.com but when we arrived at our room, it was one king bed. The twin bed information was not passed on to the hotel. However, the staff were so accommodating, with no fuss they brought the new room key to us and showed us to the new, upgraded accommodation (a 2 bedroom apartment) which made our stay very comfortable. Thank you Oaks Cypress Lakes Resort.
Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pretty good except for the bogans in the pool and spa which you can’t control unless you tell them no noodles or pool toys in a spa
Stayed 1 night in Nov 2025

10/10 Excellent

Damon

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Good staff responses, upgrade to room(s).
Stayed 1 night in Nov 2025

10/10 Excellent

Pauline

Stayed 1 night in Nov 2025

10/10 Excellent

Jung

Great staff members
Stayed 1 night in Nov 2025

8/10 Good

Penny

Liked: Cleanliness, amenities
Yes very good
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room,excellent helpful & courteous staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, room comfort
Spacious villa with beautiful views from the balconies.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie

Stayed 1 night in Nov 2025

4/10 Poor

Dan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This stay was to mark the anniversary with my wife, however the cleanliness of the bathroom was 2nd rate. The towels provided displayed mould and suspected bodily fluids. The air conditioner in the lounge area did not work. On check-out I raised these concerns with reception, I requested to be contacted by Management in regards to my concerns, however this has still not occurred. Disappointed that this stay failed to meet minimum standards and expectations.
Stayed 1 night in Oct 2025

8/10 Good

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and reception staff very helpful. The same lady drove our shuttle bus to and from the bistro and was polite and engaging.
Stayed 1 night in Nov 2025

8/10 Good

Li-Ling

Stayed 2 nights in Nov 2025

10/10 Excellent

Olivia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was lovely, we would definitely go back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
To our surprise we were set up in the Elysia side of Oaks Cypress but still spent a lot of time back and forth between both areas. The Oaks were more than happy to cater to us and were very friendly and helpful - the shuttle service is very handy. Thank you! Looking forward to our next stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Louie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place, spacious villas
Stayed 2 nights in Oct 2025

10/10 Excellent

Michaela

Liked: Amenities
There was hair on the shower wall and floor but easy fix
Stayed 2 nights in Oct 2025

8/10 Good

Peter

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Good customer service and the amenities were excellent
Stayed 2 nights in Oct 2025