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H Luxury Residence Apartments - Holiday Paradise

Elite Apartment, 2 Bedrooms, Kitchenette, Pool View | Living room

Superior Penthouse, 3 Bedrooms, Kitchen, Ocean View | Living room

Senior Penthouse, 4 Bedrooms, Kitchen, Ocean View | Living room

Overview
Rooms
Location
Policies

Good

Popular amenities

Pool
Spa
Parking included
Free Wi-Fi
Restaurant
Air-conditioning

Explore the area

3113 Surfers Paradise Boulevard, Surfers Paradise, QLD, 4217

Place, Cavill Avenue
‪1 min walk‬
Place, Slingshot
‪2 min walk‬
Place, Surfers Paradise Beach
‪5 min walk‬
Airport, Gold Coast, QLD (OOL-Coolangatta)
‪32 min drive‬

Room options

Luxury Apartment, 1 Bedroom, Kitchenette, River View

Exceptional

River view
80 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Deluxe Apartment, 2 Bedrooms, Kitchenette, Ocean View

Ocean view
115 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Single Bed, 1 Double Bed and 1 Double Sofa Bed
Free Wi-Fi

Elite Apartment, 2 Bedrooms, Kitchen, Pool View

125 sq m
1 bedroom
Sleeps 7
1 King Bed, 2 Double Beds and 1 Double Sofa Bed
Free Wi-Fi

Elite Apartment, 2 Bedrooms, Kitchenette, City View

Exceptional

City view
90 sq m
2 bedrooms
Sleeps 4
1 King Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Elite Apartment, 2 Bedrooms, Kitchenette, Pool View

Very good

95 sq m
2 bedrooms
Sleeps 4
1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
Free Wi-Fi

Elite Apartment, 2 Bedrooms, Kitchen, City View

City view
95 sq m
2 bedrooms
Sleeps 5
1 King Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Senior Penthouse, 3 Bedrooms, Kitchen, Ocean View

Ocean view
170 sq m
3 bedrooms
Sleeps 10
1 King Bed, 3 Double Beds, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Senior Penthouse, 4 Bedrooms, Kitchen, Ocean View

Ocean view
190 sq m
4 bedrooms
Sleeps 12
1 King Bed, 4 Double Beds, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Senior Penthouse, 4 Bedrooms, Kitchenette, Ocean View

Ocean view
180 sq m
4 bedrooms
Sleeps 12
1 King Bed, 4 Double Beds, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Senior Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Ocean view
2 bedrooms
Sleeps 6
1 King Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Premier Apartment, 2.5 Bedrooms, 2 Bathrooms, Ocean View

Good

Ocean view
3 bedrooms
Sleeps 7
1 King Bed, 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Panoramic Apartment, 2 Bedrooms, Kitchenette, Ocean View

Ocean view
115 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Premier Apartment, 2 Bedrooms, Kitchenette, Sea Facing

Exceptional

Ocean view
115 sq m
2 bedrooms
Sleeps 7
1 King Bed, 2 Double Beds and 1 Double Sofa Bed
Free Wi-Fi

Premier Apartment, 2 Bedrooms, Kitchen, Sea Facing

Exceptional

Ocean view
115 sq m
1 bedroom
Sleeps 7
1 King Bed, 2 Double Beds and 1 Double Sofa Bed
Free Wi-Fi

Soul Panoramic Apartment, 2 Bedrooms, Kitchen, Beachfront

Exceptional

Ocean view
135 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Single Beds
Free Wi-Fi

Panoramic Apartment, 2 Bedrooms, Kitchenette, River View

River view
105 sq m
1 bedroom
Sleeps 6
1 King Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Premier Apartment, 2 Bedrooms, Balcony, Ocean View

Good

Ocean view
115 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Single Bed, 1 Double Bed and 1 Double Sofa Bed
Free Wi-Fi

Soul Premier Apartment, 2 Bedrooms, Kitchen, Ocean View

Exceptional

Ocean view
135 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Single Beds
Free Wi-Fi

75-inch flat-screen TV with digital channels, TV, Netflix

Panoramic Apartment, 2 Bedrooms, Kitchen, Ocean View

Ocean view
105 sq m
1 bedroom
Sleeps 6
1 King Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Business Apartment, 2 Bedrooms, Kitchen, City View

Very good

City view
95 sq m
2 bedrooms
Sleeps 4
1 King Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Luxury Apartment, 2 Bedrooms, Kitchenette, Ocean View

Very good

Ocean view
110 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Luxury Apartment, 2 Bedrooms, Balcony, Ocean View

Ocean view
105 sq m
1 bedroom
Sleeps 6
1 King Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Luxury Apartment, 2 Bedrooms, Kitchen, Ocean View

Ocean view
105 sq m
1 bedroom
Sleeps 6
1 King Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Deluxe Apartment, 2 Bedrooms, Kitchenette, Sea Facing

Ocean view
105 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Soul Luxury Apartment, 2 Bedrooms, Kitchen, Oceanfront

Ocean view
135 sq m
2 bedrooms
Sleeps 4
1 King Bed and 2 Single Beds
Free Wi-Fi

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

Partial ocean view
110 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Family Apartment, 2 Bedrooms, Kitchen, Ocean View

Ocean view
105 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Panoramic Apartment, 2.5 Bedrooms, Kitchen, Ocean View

Ocean view
100 sq m
3 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Luxury Apartment, 2 Bedrooms, Kitchenette, Beach View

Beach view
100 sq m
1 bedroom
Sleeps 6
1 King Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Deluxe Apartment, 1 Bedroom, Balcony, River View

River view
75 sq m
1 bedroom
Sleeps 4
1 King Bed and 1 Double Sofa Bed
Free Wi-Fi

Soul Superior Apartment, 2 Bedrooms, Kitchen, Oceanfront

Ocean view
135 sq m
2 bedrooms
Sleeps 4
1 King Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Individually decorated, individually furnished, desk, blackout curtains

Superior Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

Ocean view
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Business Apartment, 2 Bedrooms, 2 Bathrooms, City View

City view
95 sq m
2 bedrooms
Sleeps 4
1 King Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Elite Apartment, 2 Bedrooms, 2 Bathrooms, City View

Exceptional

City view
95 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Single Bed, 1 Double Bed and 1 Double Sofa Bed
Free Wi-Fi

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Exceptional

Ocean view
115 sq m
2 bedrooms
Sleeps 6
1 King Bed, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

Ocean view
120 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Beach View

Wonderful

Beach view
120 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Panoramic Apartment, 3 Bedrooms, 2 Bathrooms, Ocean View

Ocean view
135 sq m
3 bedrooms
Sleeps 7
1 King Bed, 2 Double Beds, 2 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Superior Penthouse, 3 Bedrooms, Kitchen, Ocean View

Ocean view
170 sq m
3 bedrooms
Sleeps 8
1 King Bed, 4 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Elite Apartment, 2 Bedrooms, Kitchenette, Partial Sea View

Partial sea view
95 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Ocean view
105 sq m
2 bedrooms
Sleeps 7
1 King Bed, 2 Double Beds and 1 Double Sofa Bed
Free Wi-Fi

Premier Apartment, 3 Bedrooms, Kitchen, Ocean View

Ocean view
130 sq m
3 bedrooms
Sleeps 8
1 King Bed, 1 Double Bed, 3 Single Beds and 1 Double Sofa Bed
Free Wi-Fi

Soul Premium Apartment, 3 Bedrooms, Kitchen, Oceanfront

Ocean view
165 sq m
3 bedrooms
Sleeps 6
1 King Bed and 4 Single Beds
Free Wi-Fi

Superior Apartment, 2 Bedrooms, Kitchen, Ocean View

Exceptional

Ocean view
110 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Elite Apartment, 2 Bedrooms, Kitchenette, Partial Ocean View

Partial ocean view
115 sq m
2 bedrooms
Sleeps 6
1 King Bed, 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed
Free Wi-Fi

Similar properties

4 Bedroom 2.5 Bathroom Ocean Spa - High Floor Apartment | Balcony

Pool
Kitchen
Washing machine
Dryer

includes taxes & fees

24 May - 25 May

About the area

Gold Coast

With a stay at H Luxury Residence Apartments - Holiday Paradise in Gold Coast (Surfers Paradise), you'll be steps from Cavill Avenue and 6 minutes by foot from Surfers Paradise Beach. .This hotel is 2.3 mi (3.6 km) from The Star Gold Coast and 11.6 mi (18.6 km) from Warner Bros. Movie World.

What's nearby

Cavill Avenue - 1 min walk - 0.1 km
Slingshot - 2 min walk - 0.2 km
Chevron Renaissance - 2 min walk - 0.2 km
Infinity Attraction - 2 min walk - 0.2 km
Surfers Paradise Beach - 5 min walk - 0.5 km

Getting around

Cypress Avenue Station - 7 min walk
Varsity Lakes Station - 21 min drive
Coolangatta Airport (OOL) - 39 min drive

Restaurants

‪Gong Cha Surfers Paradise - ‬2 min walk
‪Ramen Danbo - ‬1 min walk
‪La Porchetta - ‬2 min walk
‪Catch Restaurant - ‬1 min walk
‪Stairwell Coffee - ‬1 min walk

About this property

H Luxury Residence Apartments - Holiday Paradise

H Luxury Residence Apartments - Holiday Paradise offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and espresso makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations include desks and dining tables. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 75-inch flat-screen televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on request.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Guests can pamper themselves by indulging in the onsite spa services.

Make yourself at home in one of the 35 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 75-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include tour/ticket assistance, a picnic area, and barbecue grills.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.

Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.

H Luxury Residence Apartments - Holiday Paradise has a restaurant on site.

Property amenities

Internet

Available in all rooms: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Free covered self parking on site
Limited on-site self parking

Food and drink

A bar/lounge
A coffee shop/cafe
A restaurant

Things to do

Children's pool
Gym
Indoor pool
Outdoor pool
Sauna
Steam room

Family friendly

Children's pool
Dining table
High chair
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
In-room washing machine/dryer
Indoor pool
Living room
Outdoor pool
Separate in-room dining area

Conveniences

Luggage storage

Guest services

Housekeeping on request
Tour and ticket assistance

Outdoors

Barbecue grill
Garden
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas

Spa

Spa services

Accessibility

Area rugs in room
No lift
Thin carpet in room
Tile flooring in room

Banquet hall
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided

Entertainment

75-inch flat-screen TV with premium digital channels
Netflix
Streaming services

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dining table
Dishwasher
Electric kettle
Espresso maker
Full-sized refrigerator/freezer
Hob
Kitchen
Microwave
Oven
Separate dining area
Toaster

Access via exterior corridors
Air conditioning
Desk
Dryer
Heating
Individual decor
Individual furnishings
Iron/ironing board
Living room

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 PM

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

There is no front desk at this property

The check-in location differs from the property location; go to: [Shop 51, Centre Arcade, 16 Orchid Ave, Surfers Paradise, QLD 4217 (which is next door to Hilton Hotel Parking entrance, on the 1st floor of Centre Arcade).]

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance

If you arrive at the property after hours, you'll need to check in at an alternate location: [Shop 51, Centre Arcade, 16 Orchid Avenue]

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 29.0 per night

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: AUD 300 per stay

We have included all charges provided to us by the property.

Optional extras

Housekeeping is available for an additional fee and varies based on unit size
Rollaway bed fee: AUD 29.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Parking height restrictions apply

Property is also known as

H Residence Apartments Holiday Paradise Apartment

H Residence Apartments Holiday Paradise Surfers Paradise

H Residence Apartments Holiday Paradise

H Residence Apartments Holiday Paradise Surfers Paradise

H Residence Apartments Holiday Paradise

H Residence Apartments- Holiday Paradise Surfers Paradise

H Residence Apartments Holiday Paradise Apartment

Apartment H Residence Apartments- Holiday Paradise

H Apartments Holiday Paradise

H Residence Apartments Holiday Paradise

H Luxury Residence Apartments Holiday Paradise

H Luxury Residence Apartments - Holiday Paradise Hotel

H Luxury Residence Apartments - Holiday Paradise Reviews

7.8

Good

7.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

10/10 Excellent

Giuseppina

Travelled with group

1 Mar 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location. And great view! Anything needed the staff were more than happy to accommodate. Thank you I had a great little get away!

Stayed 5 nights in Feb 2026

8/10 Good

Remo

Travelled with partner

18 Feb 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing location! Close to beach, night spots, restaurants, right on the tram line to reach the rest of the Gold Coast. Office to check in was right there beside the entrance to the residential building. Only down side was that as we had arrived on an early flight, I requested a slightly earlier check in than than the 3pm. No effort was made to accommodate that request as the room still wasn't ready at 2.50pm. Some rooms must have been ready earlier, but not ours, despite a request.

Stayed 4 nights in Feb 2026

10/10 Excellent

Jo-ann

17 Feb 2026

In m

Stayed 4 nights in Feb 2026

8/10 Good

DEREK

Travelled with family

13 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

All good

Stayed 3 nights in Feb 2026

8/10 Good

Edward

11 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean to what is expected

Stayed 4 nights in Feb 2026

10/10 Excellent

Khadija

Travelled with family, Travelled with group

9 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Amenities

Stayed 7 nights in Jan 2026

10/10 Excellent

Diomelyn

Travelled with family, Travelled with family and small children

2 Feb 2026

Liked: Cleanliness, amenities, property conditions & facilities

Most of our stay was phenominal, although i had a hard time finding the locker for keys when checking in. And the parking needs more details for the guest to understand where to park exactly. But everyting went smoothly. The staff replied to my inquiry quickly. Thank you. We will definitely come back again.

Stayed 3 nights in Jan 2026

8/10 Good

Amanda

Travelled with family

1 Feb 2026

Liked: Amenities, property conditions & facilities

View was beautiful a room was clean but could have been a lot cleaner. Overall we enjoyed our stay

Stayed 3 nights in Jan 2026

10/10 Excellent

Joseph

Travelled with family and small children

30 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

I had a wonderful stay at this hotel. The room was clean, comfortable, and well maintained. The staff were very friendly and helpful at all times. The location is excellent and close to everything. I would definitely stay here again and highly recommend it.

Stayed 4 nights in Jan 2026

10/10 Excellent

Todd

Travelled with family

28 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Yes

Stayed 5 nights in Jan 2026

10/10 Excellent

Eru

Travelled with family

27 Jan 2026

Liked: Cleanliness, staff & service, amenities

Room was clean and comfortable

Stayed 3 nights in Jan 2026

10/10 Excellent

Hasham

26 Jan 2026

Stayed 6 nights in Dec 2025

6/10 Okay

Kate

Travelled with family

21 Jan 2026

Liked: Amenities

Disliked: Cleanliness

Pick up keys was easy but in a run down place. Apartment: the view was amazing and was able to enjoy a wine each afternoon on the balcony. Pool was beautiful but not warm. Indoor pool warmer which had spa connected too it but there was way too many people and lots of chaos and no hotel supervision. The bathrooms: main bed bathroom was gross. So much mould in the grout of shower and floors. On ceiling and around shower, and probably due to no exhaust fans working. 2nd room bathroom ok. Hair in drain etc. pillows lumpy need replacing and all blankets not washed in ages, had smell to them. NO LOCKS WORKED. Balcony door did not lock (47th floor) . That’s a safety hazard . Bathroom doors also didn’t lock . Great to have washer and dryer in little laundry but was quite dirty and gross. Floors were slimy and re mopped that. If the place was cleaned properly it would be ok. The locks is the main issue. Advised company through a review after checking in and had no response. Apartment could do with a reno in regards to sofa which was uncomfortable due to the pole in your back and beds and pillows etc. location great, view was beautiful and place was tidy. Wouldn’t call it luxury apartments though. Provide your own pool towels too which was fine.

Stayed 4 nights in Jan 2026

8/10 Good

Leanne

Travelled with family and small children

21 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great apartment n views great location

Stayed 4 nights in Jan 2026

8/10 Good

suprit

Travelled with family and small children

18 Jan 2026

Liked: Cleanliness

Location of apartment was great. Just they have to maintain unit well as some amenties not working

Stayed 2 nights in Jan 2026

8/10 Good

Megha

Travelled with family

5 Jan 2026

Liked: Amenities

The location was excellent and room was clean. It was vey basic so if you are looking for something more luxurious as the name suggests thats not it. The staff was helpful and responsive and instructions were clear. It is attached to the hIlton hotel so you can use the amenities which is useful eg: Pool, gym etc. The biggest positive was the location...super convenient.

Stayed 6 nights in Dec 2025

10/10 Excellent

ashlee

4 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great location, room was clean and well looked after. Thoroughly enjoyed our stay.

Stayed 4 nights in Dec 2025

4/10 Poor

Nikkei

4 Jan 2026

Liked: Cleanliness

Disliked: Staff & service

Location is awesome and views are amazing . What lets this holiday experience down is the lack of communication through the holiday booking company and the wifi in the room was terrible. I had conversations through wotif and they told me one thing but yet the holiday company told me another thing. The major one was the actual name of hotel. I was told I was staying in Hilton but the day before arrival I found out we were staying at Peppers Soul. The bedding configuration wasn’t setup as to how we had asked (this was rectified after I contacted the holiday booking company and they sent the cleaners to reset beds). Then the mid week clean we arranged prior didn’t get done (this was also rectified also after I contacted them again). Unfortunately they put the king bed back to singles again, I told them at the time as we left for lunch but they didn’t fix that and I had to contact the holiday company once again and wait for them to return to changed the beds again. Our room wif kept stopping and had to contact holiday company again who sent out a technician which was good for a few days but then it stopped working again and we couldn’t be bothered to have to contact the again as by this point I was just sick of having to contact them all the time. Another thing that annoyed us was having only 2 sets of keys for a 3 bedroom unit. I asked prior for 3 keys in wotif and it must of been AI that responded as was told I could but he holiday booking company policy is for 2 sets only.

Stayed 8 nights in Dec 2025

2/10 Terrible

sarabjeet

Travelled with family

30 Dec 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay was a mixed bag, the accommodation in terms of the actual place was terrible. We payed over $4000 for 4 nights, the view was amazing however, everything else was terrible, starting with he lift situation happening at the time of our stay to the fact that the bathroom had no supplies, anything left there was previously used. We contacted management for basic kitchen supplies and they came in to place everything in the unit before responding to us. The unit lacked basic necessities, such as toilet paper, towels, soap, and other shower amenities commonly found at places advertising themselves as ‘luxury’. The plus to staying here was the 2 minute walk to the beach and restaurant, aside from that one positive I wouldn’t be staying here again.

Stayed 4 nights in Dec 2025

6/10 Okay

Caitlin

27 Dec 2025

The location and facilities available were great. The main

Stayed 4 nights in Dec 2025

10/10 Excellent

Marcia

23 Dec 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Incredible apartment with the most amazing views!!

Stayed 1 night in Dec 2025

8/10 Good

Elaine

Travelled with family

12 Dec 2025

Liked: Cleanliness, amenities

Great views. The apartment is a bit tired.

Stayed 2 nights in Dec 2025

10/10 Excellent

Glenn, Narre Warren South

Travelled with family

24 Nov 2025

Liked: Cleanliness, property conditions & facilities

Amazing apartment and location! Very close to the beach, shops & restaurants. We had an issue with a door handle but management were very quick to get it fixed. Will definitely book again.

Stayed 5 nights in Nov 2025

8/10 Good

Sivi

Travelled with family

23 Nov 2025

Liked: Property conditions & facilities

Spacious room and beautiful view. I arrived early and they checked me in which I was very grateful for, thanks to the people at reception.

Stayed 3 nights in Nov 2025

10/10 Excellent

Fadi

21 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The staff were really nice and attentive during check in and check out, the unit was spotless and central to all amneeties definitely will be back

Stayed 3 nights in Nov 2025

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Premier Apartment, 2 Bedrooms, Kitchenette, Sea Facing

View all photos for Premier Apartment, 2 Bedrooms, Kitchen, Sea Facing

Premier Apartment, 2 Bedrooms, Kitchen, Sea Facing

View all photos for Soul Panoramic Apartment, 2 Bedrooms, Kitchen, Beachfront

Soul Panoramic Apartment, 2 Bedrooms, Kitchen, Beachfront

View all photos for Panoramic Apartment, 2 Bedrooms, Kitchenette, River View

Panoramic Apartment, 2 Bedrooms, Kitchenette, River View

View all photos for Premier Apartment, 2 Bedrooms, Balcony, Ocean View

Premier Apartment, 2 Bedrooms, Balcony, Ocean View

View all photos for Soul Premier Apartment, 2 Bedrooms, Kitchen, Ocean View

Soul Premier Apartment, 2 Bedrooms, Kitchen, Ocean View

View all photos for Panoramic Apartment, 2 Bedrooms, Kitchen, Ocean View

Panoramic Apartment, 2 Bedrooms, Kitchen, Ocean View

View all photos for Business Apartment, 2 Bedrooms, Kitchen, City View

Business Apartment, 2 Bedrooms, Kitchen, City View

View all photos for Luxury Apartment, 2 Bedrooms, Kitchenette, Ocean View

Luxury Apartment, 2 Bedrooms, Kitchenette, Ocean View

View all photos for Luxury Apartment, 2 Bedrooms, Balcony, Ocean View

Luxury Apartment, 2 Bedrooms, Balcony, Ocean View

View all photos for Luxury Apartment, 2 Bedrooms, Kitchen, Ocean View

Luxury Apartment, 2 Bedrooms, Kitchen, Ocean View

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchenette, Sea Facing

Deluxe Apartment, 2 Bedrooms, Kitchenette, Sea Facing

View all photos for Soul Luxury Apartment, 2 Bedrooms, Kitchen, Oceanfront

Soul Luxury Apartment, 2 Bedrooms, Kitchen, Oceanfront

View all photos for Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

Deluxe Apartment, 2 Bedrooms, 2 Bathrooms, Partial Ocean View

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Ocean View

Family Apartment, 2 Bedrooms, Kitchen, Ocean View

View all photos for Panoramic Apartment, 2.5 Bedrooms, Kitchen, Ocean View

Panoramic Apartment, 2.5 Bedrooms, Kitchen, Ocean View

View all photos for Luxury Apartment, 2 Bedrooms, Kitchenette, Beach View

Luxury Apartment, 2 Bedrooms, Kitchenette, Beach View

View all photos for Deluxe Apartment, 1 Bedroom, Balcony, River View

Deluxe Apartment, 1 Bedroom, Balcony, River View

View all photos for Soul Superior Apartment, 2 Bedrooms, Kitchen, Oceanfront

Soul Superior Apartment, 2 Bedrooms, Kitchen, Oceanfront

View all photos for Superior Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

Superior Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

View all photos for Business Apartment, 2 Bedrooms, 2 Bathrooms, City View

Business Apartment, 2 Bedrooms, 2 Bathrooms, City View

View all photos for Elite Apartment, 2 Bedrooms, 2 Bathrooms, City View

Elite Apartment, 2 Bedrooms, 2 Bathrooms, City View

View all photos for Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Ocean View

View all photos for Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Sea View

View all photos for Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Beach View

Panoramic Apartment, 2 Bedrooms, 2 Bathrooms, Beach View