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lastminute.co.nz Verified Reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
2 Bedroom Superior Apartment
77 square metres
1 Queen Bed and 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Other room types
1 Bedroom Apartment
55 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
1 Bedroom Superior Apartment
55 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
2 Bedroom Apartment
77 square metres
1 Queen Bed and 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
2 Bedroom Family Suite
80 square metres
1 Queen Bed and 2 Twin Bunk Beds
(Extra beds available: Cot)
Room sleeps 6 guests
(up to 4 children)
Select dates to see price
3 Bedroom Apartment
110 square metres
1 Queen Bed and 4 Twin Beds
(Extra beds available: Cot)
Room sleeps 8 guests
(up to 7 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Gold Coast hotel in Mermaid Beach, near Putt Putt Golf Mermaid Beach

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
Grocery/convenience store

With a stay at Turtle Beach Resort in Gold Coast (Mermaid Beach), you'll be within a 5-minute drive of Putt Putt Golf Mermaid Beach and Pacific Fair Shopping Centre. This 4-star hotel is 1.5 mi (2.4 km) from Kurrawa Beach and 1.7 mi (2.7 km) from The Oasis.

Make yourself at home in one of the 200 individually decorated guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and microwaves.

Pamper yourself with a visit to the spa, which offers massages and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, 4 spa tubs, and a complimentary water park. Additional amenities at this hotel include complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Grab lunch at Fresh and Tasty, a restaurant that specializes in local cuisine. You can also grab snacks at the coffee shop/café. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • ATM/banking
  • Total number of rooms - 200
  • Number of floors - 3
  • Airport transport (surcharge)
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Picnic area
  • Dry cleaning/laundry service
  • Full-service spa
  • Steam room
  • Sauna
  • Smoke-free property
  • Airport transport
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Area shuttle (surcharge)
  • Number of restaurants - 1
  • Waterslide
  • Number of outdoor pools - 4
  • Number of spa tubs - 4
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Free water park access
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
  • Private beach nearby
  • Uncovered parking
  • Secured parking
  • Wheelchair accessible: No

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Number of living rooms
  • Free WiFi
  • Outdoor tennis courts - 1
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Turtle Beach Resort offers 200 accommodations with washers/dryers and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate living rooms. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Television
  • Fridge
  • Daily housekeeping
  • Phone
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • Washer/dryer
  • In-room climate control (air conditioning)
  • Second bathroom
  • Microwave
  • Cookware, dishware and utensils
  • In-room childcare (surcharge)
  • Kitchen
  • Shower/tub combination
  • Separate dining area
  • Dishwasher
  • Stovetop
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Number of living rooms
  • Balcony or patio
  • Cots/infant beds (surcharge)
  • Oven
  • Towels provided
  • Linens provided

Where to Eat

Cooked-to-order breakfasts are available for a surcharge.

Fresh and Tasty - This café specializes in local cuisine and serves lunch only.

Deck Resturant and Bar - This poolside restaurant specializes in pizza and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Nearby Things to do

  • Golfing nearby
  • Miniature golf on site
  • Playground on site
  • Casino nearby

Spa Services

  • Facial treatments
  • Massages

Accessibility

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 42 per night.
  • Cribs (infant beds) are available for AUD 9 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

No lifts

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

Property uses a professional cleaning service

Property is cleaned with disinfectant

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Restricted number of spaces per unit

Number of spaces per unit - 1

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8 and AUD 15 per person (approximately)
  • Airport shuttle fee: AUD 50 per person (one way)
  • Crib (infant bed) fee: AUD 9 per night
  • Rollaway bed fee: AUD 42 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Resort Turtle Beach
  • Turtle Beach Resort
  • Turtle Resort
  • Sands Turtle Beach Hotel
  • Sands Turtle Beach Mermaid
  • Turtle Beach Hotel Mermaid Beach
  • Turtle Beach Resort Gold Coast/Mermaid Beach, Australia
  • Turtle Beach Resort Mermaid Beach
  • Turtle Beach Mermaid Beach
  • Turtle Beach Resort Hotel
  • Turtle Beach Resort Mermaid Beach
  • Turtle Beach Resort Hotel Mermaid Beach

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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