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Sofitel Gold Coast Broadbeach

5.0 star property

Photo gallery for Sofitel Gold Coast Broadbeach

Opera Suite, 1 King Bed, Ocean View, Spa
Lobby
2 outdoor pools, open 6:00 AM to 6:00 PM, free pool cabanas
Premium bedding, minibar, in-room safe, desk
Luxury Room, 1 Queen Bed, Ocean View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
81 Surf Parade, Broadbeach, QLD, 4218
  • Place, The Oasis
    ‪1 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, The Star Gold Coast
    ‪9 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, City View

A hotel room with two beds, a flat-screen TV, a desk with a chair, and a view of a cityscape.

Classic Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(38 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds (Hinterland View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds (Hinterland View)

9.6 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Signature Room, 1 King Bed, Ocean View, Spa

Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Ocean View, Spa

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Hinterland View)

Superior Room, 1 King Bed (Hinterland View)

Superior Room, 1 King Bed (Hinterland View)

8.6 out of 10
Excellent
(27 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Prestige Suite, 1 King Bed, Ocean View, Spa

Prestige Suite, 1 King Bed, Ocean View, Spa

Prestige Suite, 1 King Bed, Ocean View, Spa

  • Ocean view
  • 72 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Double Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 2 Double Beds, Ocean View

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Opera Suite, 1 King Bed, Ocean View, Spa

Opera Suite, 1 King Bed, Ocean View, Spa

Opera Suite, 1 King Bed, Ocean View, Spa

  • Ocean view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Ocean View

Luxury Room, 1 King Bed, Ocean View

Luxury Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 Queen Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Luxury Room, 1 Queen Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Room, 1 Queen Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Gold Coast

With a stay at Sofitel Gold Coast Broadbeach in Gold Coast (Broadbeach), you'll be steps from The Oasis and 4 minutes by foot from Gold Coast Convention and Exhibition Centre. .This family-friendly hotel is 0.4 mi (0.7 km) from The Star Gold Coast and 0.5 mi (0.8 km) from Pacific Fair Shopping Centre.

What's nearby

  • The Oasis - 1 min walk - 0.0 km
  • Gold Coast Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Broadbeach Beach - 7 min walk - 0.6 km
  • The Star Gold Coast - 9 min walk - 0.8 km
  • Pacific Fair Shopping Centre - 9 min walk - 0.8 km

Getting around

  • Broadbeach South Light Rail Station - 10 min walk
  • Varsity Lakes Station - 22 min drive
  • Coolangatta Airport (OOL) - 36 min drive

Restaurants

  • ‪Room81 - ‬2 min walk
  • ‪No Name Lane - ‬4 min walk
  • ‪Guzman Y Gomez - ‬4 min walk
  • ‪Bistro On3 - ‬1 min drive
  • ‪The Loose Moose - ‬1 min walk

About this property

Sofitel Gold Coast Broadbeach

Sofitel Gold Coast Broadbeach offers 296 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 296 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including an outdoor tennis court and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Bistro On3 Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and 10 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bistro On3 Restaurant - Overlooking the pool, this bistro serves breakfast, lunch, and dinner.
Room81 Restaurant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AUD 49 for adults and AUD 24.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bistro On3 Restaurant
  • Room81 Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Gym
  • Hot tub
  • Library
  • Outdoor tennis court
  • Shopping centre

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AUD 80.0 per night

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 49 for adults and AUD 24.5 for children
  • Covered valet parking fee: AUD 55.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sofitel Gold

Sofitel Gold Coast Broadbeach

Sofitel Gold Hotel

Sofitel Gold Hotel Broadbeach Coast

Accor Gold Coast Broadbeach

Broadbeach Sofitel

Sofitel Broadbeach

Sofitel Gold Coast Broadbeach Hotel Broadbeach

Sofitel Gold Coast Broadbeach Hotel

Sofitel Gold Coast Broadbeach Hotel

Sofitel Gold Coast Broadbeach Broadbeach

Sofitel Gold Coast Broadbeach Hotel Broadbeach

Sofitel Gold Coast Broadbeach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1006 reviews
Rating 8 - Good. 297 out of 1006 reviews
Rating 6 - Okay. 105 out of 1006 reviews
Rating 4 - Poor. 61 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have appreciated information about the Easter trading hours within the hotel at check in time.
Stayed 3 nights in Apr 2026

4/10 Poor

Ben

Liked: Cleanliness
Uncomfortable bed. Air conditioning inadequate
Stayed 2 nights in Feb 2026

8/10 Good

Jessica Fay

Liked: Cleanliness, amenities, property conditions & facilities
The room was absolutely spotless every day. The house keeping staff did a fantastic job, including vacuuming every day, which doesn't always happen at other hotels. There was a very plentiful supply of toilet paper, tissues and towels. Also, not something that is common now. Every staff member I encountered was delightful and friendly. Even if we just shared a lift together, they always said Good Morning/Good Evening/Bonjour. It is a very good culture. I had a beautiful view of the ocean from my room.(Paid extra, but was pleased with the results) Great breakfasts and excellent food(based on one lunch)
Stayed 5 nights in Feb 2026

4/10 Poor

Adam, Mona Vale

Disliked: Amenities
Easily the worst beds I’ve ever had to stay on. Impossibly hard like a plank of wood. In general the place is looking a little tired as well. Look elsewhere for the money
Stayed 2 nights in Feb 2026

8/10 Good

Nikki

Travelled with family
Liked: Cleanliness
Stayed at Sofitel Gold Coast and overall had a great experience. The location is excellent—right in the heart of Broadbeach with plenty of restaurants, cafes, and entertainment just steps outside the hotel, making it incredibly convenient. The staff were friendly and welcoming, and the hotel offers nice amenities that add to a comfortable and enjoyable stay. Everything felt well-maintained and up to the Sofitel standard. The only downside is parking. There’s no complimentary customer parking, and guests are required to pay hefty parking fees to use the hotel parking, which is disappointing considering the premium price point. Aside from parking, it’s a solid stay and a great choice for the Gold Coast.
Stayed 7 nights in Jan 2026

8/10 Good

Diana

Stayed 4 nights in Jan 2026

8/10 Good

donna

Liked: Cleanliness, staff & service, amenities
Restaurant and bar were overpriced
Stayed 4 nights in Jan 2026

4/10 Poor

Hong

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom was not clean at all.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth De

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet and clean. All staff went out of their way to make our stay nice. Nice scent/aroma as you walk through the lobby and out of your room to the lifts. Would recommend and come back again.
Stayed 5 nights in Jan 2026

10/10 Excellent

Greg

Stayed 1 night in Jan 2026

4/10 Poor

Noelle

Travelled with family, Travelled with group
I found the staff unhelpful and not very obliging at all
Stayed 7 nights in Jan 2026

8/10 Good

Amal El

Stayed 3 nights in Jan 2026

10/10 Excellent

James Drew

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean showing its age abit but nothing to complain about But the staff more than compensated for it
Stayed 4 nights in Jan 2026

10/10 Excellent

Amal

Stayed 6 nights in Jan 2026

10/10 Excellent

Joy Ondiek and Aleksander

Stayed 3 nights in Dec 2025

8/10 Good

Peter

Business traveller
Liked: Amenities
Clean room
Stayed 2 nights in Jan 2026

6/10 Okay

Prof Peter

Stayed 2 nights in Jan 2026

10/10 Excellent

Neil, Sandringham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Thanks heaps for going the extra mile to help make our stay special.
Stayed 3 nights in Jan 2026

10/10 Excellent

Maya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. Very clean and comfortable rooms. Convenient tram stop. Would highly recommend this place.
Stayed 3 nights in Jan 2026

10/10 Excellent

Marisa

Stayed 1 night in Jan 2026

8/10 Good

Leona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, knowledgeable and were able to upgrade the room as I preferred a higher floor, quiet location. I was able to have a later checkout (for a fee) but this allowed us more time at the beach. Location is excellent, close to beach and amenities. However, the property is date. The guest room decor, especially washrooms, carpets are old and the room had a musty odour, likely due to proximity to ocean- I recommend a scented diffused for the room, I recommend new carpeting or better a hard flooring and update to washroom. Otherwise, great. Pool area also crowded and some people leave things around pool, on chairs for hours but are not even there, therefore hard to get a seat at the pool- there should be rules about reserving seats and if not there 1 hour, seat should be vacated for someone else to use.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. Cannot fault the hotel or facilities.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sunil

Stayed 3 nights in Jan 2026

2/10 Terrible

Amanda

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We arrived to check in at 3pm. At 3.30pm we were advised by the manager on duty our room would be another 40 minutes. We were offered a different room and when our room was available we could move again. We took the other room so we didn’t waste more time moving. We were offered free breakfast to compensate the price difference. When we went to get breakfast the next morning, the lady said that’s $98 you don’t have breakfast included. The whole experience was embarrassing
Stayed 1 night in Jan 2026

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and very accommodating staff. Enjoyed our stay.
Stayed 4 nights in Jan 2026