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Sofitel Gold Coast Broadbeach

Property class: 5 and above

Photo gallery for Sofitel Gold Coast Broadbeach

Opera Suite, 1 King Bed, Ocean View, Spa
Premium bedding, minibar, in-room safe, desk
Luxury Room, 1 Queen Bed, Ocean View
2 outdoor pools, open 6:00 AM to 6:00 PM, free pool cabanas
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • Air-conditioning
  • Gym

Explore the area

View map
81 Surf Parade, Broadbeach, QLD, 4218
  • Place, The Oasis
    ‪1 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪3 min walk‬
  • Place, The Star Gold Coast
    ‪9 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, City View

Classic Room, 2 Double Beds, City View

Classic Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(38 reviews)
  • River view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Hinterland View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Double Beds (Hinterland View)

9.6 out of 10
Exceptional
(9 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, Ocean View, Spa

Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Ocean View, Spa

7.6 out of 10
Good
(4 reviews)
  • Ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Hinterland View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Hinterland View)

8.6 out of 10
Excellent
(27 reviews)
  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View

8.8 out of 10
Excellent
(35 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite, 1 King Bed, Ocean View, Spa

Prestige Suite, 1 King Bed, Ocean View, Spa

Prestige Suite, 1 King Bed, Ocean View, Spa

  • Ocean view
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Opera Suite, 1 King Bed, Ocean View, Spa

Opera Suite, 1 King Bed, Ocean View, Spa

Opera Suite, 1 King Bed, Ocean View, Spa

  • Ocean view
  • 73 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Ocean View

Luxury Room, 1 King Bed, Ocean View

Luxury Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Ocean View

Luxury Room, 1 Queen Bed, Ocean View

Luxury Room, 1 Queen Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, desk

Signature Room, 1 King Bed, Garden View

  • Sleeps 3
  • 1 King Bed

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About the area

Gold Coast

With a stay at Sofitel Gold Coast Broadbeach in Gold Coast (Broadbeach), you'll be steps from The Oasis and 4 minutes by foot from Gold Coast Convention and Exhibition Centre. .This family-friendly hotel is 0.4 mi (0.7 km) from The Star Gold Coast and 0.5 mi (0.8 km) from Pacific Fair Shopping Centre.

What's nearby

  • The Oasis - 1 min walk - 0.0 km
  • Gold Coast Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Broadbeach Beach - 7 min walk - 0.6 km
  • The Star Gold Coast - 9 min walk - 0.8 km
  • Pacific Fair Shopping Centre - 9 min walk - 0.8 km

Getting around

  • Broadbeach South Light Rail Station - 10 min walk
  • Varsity Lakes Station - 22 min drive
  • Coolangatta Airport (OOL) - 36 min drive

Restaurants

  • ‪Room81 - ‬2 min walk
  • ‪No Name Lane - ‬4 min walk
  • ‪Guzman Y Gomez - ‬4 min walk
  • ‪The Loose Moose - ‬1 min walk
  • ‪Kost - ‬4 min walk

About this property

Sofitel Gold Coast Broadbeach

Sofitel Gold Coast Broadbeach offers 296 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Gold Coast hotel provides wired and wireless Internet access (WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 296 guestrooms featuring refrigerators and LED televisions. Rooms have private balconies. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Dip into one of the 2 outdoor pools or enjoy other recreational amenities including an outdoor tennis court and a fitness center. This hotel also features wireless internet access (surcharge), concierge services, and wedding services.
Grab a bite at Bistro On3 Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include wired internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and 10 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
Bistro On3 Restaurant - Overlooking the pool, this bistro serves breakfast, lunch, and dinner.
Room81 Restaurant - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: WiFi (AUD 24.95 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Secured, covered valet parking on site (AUD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: AUD 49 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bistro On3 Restaurant
  • Room81 Restaurant

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Gym
  • Hot tub
  • Library
  • Outdoor tennis court
  • Shopping centre

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for AUD 80.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 49 per person
  • Fee for in-room wireless internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: AUD 55.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Sofitel Gold
Sofitel Gold Coast Broadbeach
Sofitel Gold Hotel
Sofitel Gold Hotel Broadbeach Coast
Accor Gold Coast Broadbeach
Broadbeach Sofitel
Sofitel Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Hotel
Sofitel Gold Coast Broadbeach Broadbeach
Sofitel Gold Coast Broadbeach Hotel Broadbeach

Sofitel Gold Coast Broadbeach Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1001 reviews
Rating 8 - Good. 297 out of 1001 reviews
Rating 6 - Okay. 104 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have appreciated information about the Easter trading hours within the hotel at check in time.
Stayed 3 nights in Apr 2026

8/10 Good

Amal El

Stayed 3 nights in Jan 2026

10/10 Excellent

James Drew

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean showing its age abit but nothing to complain about But the staff more than compensated for it
Stayed 4 nights in Jan 2026

10/10 Excellent

Amal

Stayed 6 nights in Jan 2026

10/10 Excellent

Joy Ondiek and Aleksander

Stayed 3 nights in Dec 2025

8/10 Good

Peter

Business traveller
Liked: Amenities
Clean room
Stayed 2 nights in Jan 2026

6/10 Okay

Prof Peter

Stayed 2 nights in Jan 2026

10/10 Excellent

Neil, Sandringham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Thanks heaps for going the extra mile to help make our stay special.
Stayed 3 nights in Jan 2026

10/10 Excellent

Maya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. Very clean and comfortable rooms. Convenient tram stop. Would highly recommend this place.
Stayed 3 nights in Jan 2026

10/10 Excellent

Marisa

Stayed 1 night in Jan 2026

8/10 Good

Leona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful, knowledgeable and were able to upgrade the room as I preferred a higher floor, quiet location. I was able to have a later checkout (for a fee) but this allowed us more time at the beach. Location is excellent, close to beach and amenities. However, the property is date. The guest room decor, especially washrooms, carpets are old and the room had a musty odour, likely due to proximity to ocean- I recommend a scented diffused for the room, I recommend new carpeting or better a hard flooring and update to washroom. Otherwise, great. Pool area also crowded and some people leave things around pool, on chairs for hours but are not even there, therefore hard to get a seat at the pool- there should be rules about reserving seats and if not there 1 hour, seat should be vacated for someone else to use.
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay. Cannot fault the hotel or facilities.
Stayed 5 nights in Dec 2025

10/10 Excellent

Sunil

Stayed 3 nights in Jan 2026

2/10 Terrible

Amanda

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We arrived to check in at 3pm. At 3.30pm we were advised by the manager on duty our room would be another 40 minutes. We were offered a different room and when our room was available we could move again. We took the other room so we didn’t waste more time moving. We were offered free breakfast to compensate the price difference. When we went to get breakfast the next morning, the lady said that’s $98 you don’t have breakfast included. The whole experience was embarrassing
Stayed 1 night in Jan 2026

10/10 Excellent

Sabina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and very accommodating staff. Enjoyed our stay.
Stayed 4 nights in Jan 2026

10/10 Excellent

Regan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, highly recommended
Stayed 5 nights in Dec 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Room a little dated but clean. Able to see fireworks from room and all staff on both room service and house were fabulous.
Stayed 2 nights in Dec 2025

6/10 Okay

min

Good location,bit old
Stayed 2 nights in Dec 2025

10/10 Excellent

Scott Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Dec 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Reception and all staff were very attentive
Stayed 2 nights in Dec 2025

10/10 Excellent

RONALD

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room and free upgrade
Stayed 11 nights in Dec 2025

2/10 Terrible

Steven

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel said it is 5 star but in fact it wasn't , the hotel was to old to 5 star for me I give them 2 stars also there were 4 left only 2 of them go to basment so if I want to go to basment many time the left which has no basment access arrive that why we had to wait so long time to get the right left. The pool wasn't clean and when we arrived we had to wait so long time to get our room after they change the room from floor 20 to floor 12 also they said the park is free but when arrived the said no it's not you have to pay around 500$ wich is too much even though if wasn't included othere hotel next door, merton for instance they only charge 15 per day while sofitle charged 49$ per day. Overall the hotel doesn't deserve all the money that I paid, rating for sofitle hotel wasn't right.
Stayed 12 nights in Dec 2025

10/10 Excellent

Rosa

Stayed 4 nights in Dec 2025

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Natalie

Stayed 2 nights in Dec 2025