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CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

3.0 star property

Photo gallery for CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Individually decorated, individually furnished, desk, laptop workspace
Restaurant
Ballroom
Exterior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Place, Van Andel Arena
    ‪2 min walk‬
  • Place, DeVos Performance Hall
    ‪6 min walk‬
  • Place, DeVos Place Convention Center
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Hyatt Place Grand Rapids Downtown
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 1,003 reviews
The price is NZ$299
includes taxes & fees
1 Jan - 2 Jan 2026
Hyatt Place Grand Rapids Downtown

About the area

Grand Rapids

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel is in the heart of Grand Rapids, within a 5-minute walk of Grand Rapids Art Museum and Van Andel Arena. .This boutique hotel is 0.2 mi (0.2 km) from Grand Rapids Civic Theatre and 0.2 mi (0.3 km) from Urban Institute for Contemporary Arts.

What's nearby

  • Van Andel Arena - 2 min walk - 0.2 km
  • Grand Rapids Art Museum - 5 min walk - 0.4 km
  • DeVos Performance Hall - 6 min walk - 0.6 km
  • DeVos Place Convention Center - 8 min walk - 0.7 km
  • Gerald R. Ford Museum - 10 min walk - 0.9 km

Getting around

  • Grand Rapids Station - 14 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬2 min walk
  • ‪Buffalo Wild Wings - ‬3 min walk
  • ‪Brick and Porter - ‬1 min walk
  • ‪Barrio - ‬3 min walk
  • ‪Leo's Seafood Restaurant & Bar - ‬2 min walk

About this property

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel

Hotel with a restaurant, 4-minute walk to Van Andel Arena
CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel offers 48 air-conditioned accommodations with MP3 docking stations and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.
Make yourself at home in one of the 48 individually decorated guestrooms, featuring MP3 docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a hair salon. This hotel also features wedding services, a television in a common area, and a banquet hall.
Enjoy a meal at CitySen Lounge or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
CitySen Lounge - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

CityFlatsHotel - Grand Rapids, an Ascend Collection Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1012 reviews
Rating 8 - Good. 252 out of 1012 reviews
Rating 6 - Okay. 147 out of 1012 reviews
Rating 4 - Poor. 73 out of 1012 reviews
Rating 2 - Terrible. 32 out of 1012 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. Every person we came in contact with was so friendly and kind. Everyone was very accommodating and approachable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our check in was fabulous. Kristen was exceptional. Kind, informative, helpful, and offered dining advice for the nearby area. Our room was very cool, clean, smelled fresh, had plenty of pillows, the bed was soft and comfy. We also really enjoyed how quiet this hotel is! We never heard doors of other rooms, anything through the floors or walls from other guests. We will stay here again! Very happy with our experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew, DAVISON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean and the staff was absolutely wonderful
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent option to stay
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Sheryl

Travelled with family
Liked: Cleanliness, staff & service
The room was not functional for two guests. The bathroom wasn’t well stocked with supplies, the vanity sink faucet wasn’t installed correctly and water poured over the vanity top and onto floor, the shower door had no handle on the inside so you couldn’t open the door towards the interior of the shower unless you were very tall. Consequently you always had water on the bath floor which is a fall hazard.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracy

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Britta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, the property clean. I was disappointed that there wasn't any breakfast available at the hotel, but there were places nearby.
Stayed 4 nights in Jun 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find!

Fabulous! Convenient! Bougie!
Stayed 2 nights in Aug 2025

6/10 Okay

Tom

Liked: Cleanliness, property conditions & facilities, room comfort

Great location - over priced

Arrival after dark felt almost hostile. No real food options available if the restaurant is closed. Check out was slow as one person was working.
Stayed 1 night in Aug 2025

2/10 Terrible

Raymond

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First time I gotten a bad room, light only work on one switch, no fridge, small, no free parking, guess will stay somewhere else next
Stayed 1 night in Aug 2025

10/10 Excellent

Hannah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean room
Stayed 1 night in Aug 2025

8/10 Good

Dannon

Travelled with partner
Liked: Cleanliness, staff & service
The room was fine, but the view out the window was literally into someone’s apartment on one side of the window and brick walls on the other two.
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GR

A very nice place.
Stayed 1 night in Aug 2025

8/10 Good

Deena

Stayed 1 night in Aug 2025

2/10 Terrible

Taylor

Stayed 2 nights in Jul 2025

6/10 Okay

Stacie

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Sam

Stayed 1 night in Jul 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025