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Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Suite, 1 Bedroom, Non Smoking
Indoor pool
Lobby
Lobby
Front of property

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
5399 28th Street SE, Grand Rapids, MI, 49512
  • MSA Fieldhouse
    ‪4 min walk‬
  • Woodland Mall
    ‪6 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1451)
The price is NZ$157
for 1 room
includes taxes & fees
14 May - 15 May
Sonesta Hotel Grand Rapids Airport

About the area

Grand Rapids

Located in Grand Rapids (Forest Hills), Country Inn & Suites by Radisson, Grand Rapids Airport, MI is within a 10-minute drive of Woodland Mall and Frederik Meijer Gardens and Sculpture Park. .This hotel is 10.2 mi (16.5 km) from Grand Rapids Art Museum and 10.4 mi (16.7 km) from Grand Rapids Children's Museum.

What's nearby

  • MSA Fieldhouse - 4 min walk - 0.4 km
  • Calvin College - 6 min drive - 5.4 km
  • Woodland Mall - 6 min drive - 5.5 km
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 10.6 km
  • Van Andel Arena - 12 min drive - 17.2 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 12 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Fuji Buffet & Grill - ‬3 min drive
  • ‪Panera Bread - ‬11 min walk

About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Hotel with free breakfast, in the vicinity of Woodland Mall
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters. 32-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters. 32-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 30 per week)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 169 out of 1000 reviews
Rating 4 - Poor. 112 out of 1000 reviews
Rating 2 - Terrible. 90 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable

Clean and Comfortable overnight before flying out in the Morning. The Guys at the front desk were very professional and helpful when we had an issue with one of our bags. Excellent service.
Stayed 1 night in Jan 2025

10/10 Excellent

Yuerong

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Jan 2025

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Muhammad

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our first room we discovered ants and we were moved to a different room. We did however realize that we booked 2 queens and got 2 full beds.
Stayed 1 night in Jan 2025

2/10 Terrible

Brianna

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible service, we had gotten to our room and saw that it was not as pictured, there was a big gap between the door and the door frame which let you hear everything downstairs. The front desk person Jack is extremely rude and unprofessional. When we went to ask to switch rooms he was sitting on the couch on his phone and had an attitude. We did not stay at the hotel at all and gave Jack our keys to the room to check out and he threw them on the desk. We have been trying to contact a manager for the past 3 days and they have refused to let us know her name and she has not once given us a call when she has been in and promised to give us a call. Highly recommended staying at the other Country Inn that is 10 minutes away, much friendlier staff and better rooms. This hotel is not worth the hassle and money at all.
Stayed 3 nights in Jan 2025

2/10 Terrible

Rebecca

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
The front desk “dude” was rude and not very accommodating. He called to my room after I was already in bed to sign something and called back 5 minutes later to cancel because he apparently did not review my reservation. The heating unit in the room sounded like someone was banging on pipes all night. Room was too close to the ice machine, which was used throughout the night. I will not return to this property.
Stayed 1 night in Jan 2025

8/10 Good

Ahmed, Lansing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean , the area has a lot of shopping , dining places . The staff were very polite and helpful. Definitely recommend staying here
Stayed 1 night in Jan 2025

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness
Disliked: Staff & service
The service at the front desk while checking in wasn’t very friendly. Glad to have first floor room.
Stayed 1 night in Jan 2025

10/10 Excellent

Jordan

Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Stayed 1 night in Dec 2024

2/10 Terrible

Sonja

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was horrible there was no management, still havent been refunded for leaving a day early! Door keys didnt work right, doors never shut all the way, was super rude to my Autistic children, elevator didnt work right and was super dirty and breakfast was horrible!
Stayed 2 nights in Dec 2024

10/10 Excellent

Brandie

Liked: Cleanliness, property conditions & facilities
The property, room, and parking were fantastic. Our only less than excellent experience was with the front desk employee. He did the job, but wasn't friendly or helpful. He acted like we were inconveniencing him when we had simple questions like where our rooms were located.
Stayed 1 night in Dec 2024

8/10 Good

Timothy

Travelled with partner
Close to our family for the holidays
Stayed 1 night in Dec 2024

10/10 Excellent

Pavan

Stayed 1 night in Dec 2024

10/10 Excellent

Jesus, El Paso

Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will return.

We arrived rather late, but had great check in service. Nice breakfast before hitting the road. Keep up the good work.
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jocelyn

Liked: Cleanliness
Disliked: Staff & service, amenities
Horrible customer service!

6/10 Okay

Lenora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was broken. Drinks vending machine broken. Requested a 1st floor room when we arrived because I had foot surgery and was on crutches. Only rooms available were on 2nd floor. Had to hobble up the stairs which was difficult with crutches. Thankfully the 2nd night of our 3 night stay we were moved to a 1st floor room. That room had only 1 garbage can and the bathroom floor wasn't the cleanest.
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Breakfast was good and hot, but the elevator was out of service and my room was on the 3rd floor.
Stayed 1 night in Nov 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not engaged staff

When we checked in, the kid at the front desk was very disengaged. Asked for my ID and then just gave me the room keys and my id and walked away, he didn’t tell us what room we were in or where to go. He didn’t tell use about amenities like when breakfast was served or where it was located.
Stayed 1 night in Nov 2024

6/10 Okay

Susanne

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel has one elevator that was out of service the whole time we were there. I’ve recently had a knee replacement so that was a terrible imposition. The shower was huge but had no shelves or towel bars. I had to put my toiletries on the floor while using the shower. The bed was way too soft and the pillows were terrible. I received a text stating that they would provide housekeeping unless you told them otherwise, but they never refreshed our room.
Stayed 2 nights in Nov 2024