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Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Welcome to our hotel lobby, featuring a reception desk with a geometric design and comfortable seating area.
Relax by the rectangular pool surrounded by a deck and lounge chairs.
Relax in comfort with a variety of seating options, including tables, chairs, and benches, and enjoy a cup of coffee at the on-site station.
Enter through the grand entrance, supported by large columns, into a hotel with a glass door.
Relax in a stylish room with a comfortable bed, sofa, and coffee table.

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
358 River Ridge Dr, Grand Rapids, MI, 49544
  • Meijer Corporate Headquarters
    ‪4 min drive‬
  • DeVos Performance Hall
    ‪5 min drive‬
  • Van Andel Arena
    ‪6 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Room amenity

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

8.8 out of 10
Excellent
(5 reviews)
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Grand Rapids

With a stay at Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG in Grand Rapids (Alpine Center), you'll be within a 10-minute drive of DeVos Performance Hall and Van Andel Arena. .This hotel is 8.8 mi (14.1 km) from Frederik Meijer Gardens and Sculpture Park and 15.1 mi (24.2 km) from Grand Valley State University.

What's nearby

  • LMCU Ballpark - 4 min drive - 4.3 km
  • Meijer Corporate Headquarters - 4 min drive - 5.8 km
  • DeVos Performance Hall - 5 min drive - 7.7 km
  • Van Andel Arena - 6 min drive - 7.8 km
  • John Ball Zoo - 7 min drive - 9.5 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 26 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Taco Bell - ‬11 min walk
  • ‪Culver's - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬12 min walk

About this property

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG

Hotel in Grand Rapids with free breakfast and a 24-hour fitness center
Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG offers 94 air-conditioned accommodations with video-game consoles and complimentary newspapers. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 94 air-conditioned rooms featuring LCD televisions. Satellite programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Grand Rapids-North
Holiday Inn Express Hotel Grand Rapids-North
Holiday Inn Hotel Rapids-North
Holiday Inn Rapids-North
Holiday Inn Express Hotel Grand Rapids-North Walker
Holiday Inn Express Grand Rapids-North Walker
Holiday Inn Express Hotel Grand Rapids-North Grand Rapids
Holiday Inn Express Grand Rapids-North Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids North
Express & Suites Rapids By Ihg
Holiday Inn Express Hotel Suites Grand Rapids North
Holiday Inn Express Hotel Suites Grand Rapids North by IHG
Holiday Inn Express Hotel Suites Grand Rapids North an IHG Hotel

Holiday Inn Express Hotel & Suites Grand Rapids-North by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 286 out of 553 reviews
Rating 8 - Good. 191 out of 553 reviews
Rating 6 - Okay. 41 out of 553 reviews
Rating 4 - Poor. 17 out of 553 reviews
Rating 2 - Terrible. 18 out of 553 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two thumbs up

Overall good experience. Extremely friendly staff, clean rooms with comfortable beds. Good location and its quiet to be so close to highway.
Stayed 2 nights in May 2025

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it was around several restaurants. It was quite and by the AMC movie theater. Not to far from the Latern Festival thats going on right now at the John Ball park zoo.
Stayed 1 night in Apr 2025

6/10 Okay

Karen

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
One of the reasons we chose to stay here was the complimentary breakfast. Our group of nine was traveling in two cars and wanted to have a quick breakfast and then hit the road without having to make a separate stop. The pancake maker wasn't working. There was exactly one "omelette" left and it was cold. Similarly, one cinnamon roll available. Microwave was in a different room, and no one around to ask so just found by chance. The orange juice was like water. There were only two bath towels in the room. There was no bag for dirty laundry. No pen or pad of paper as is customary. The TV guide button did not work. There's more, but I'm done with this place.
Stayed 1 night in Apr 2025

8/10 Good

Kubra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Mushuklay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
Over all very nice place. 1 problem, no one at the desk for 20 min. when I arrive. I know every one is busy, but you need someone at the front desk at all time. Over all every thing worked out.
Stayed 1 night in Apr 2025

8/10 Good

Mary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
The staff was helpful and polite. I lived the shopping right next door!
Stayed 2 nights in Apr 2025

4/10 Poor

Clarissa

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Blah

The toilet Barry worked. Had to wait 20-30 min in between flushes. Was frustrating
Stayed 1 night in Apr 2025

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, comfortable room with excellent amenities. Highly recommend!
Stayed 1 night in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Kathleen

Travelled with family
Liked: Staff & service

An okay stay

We got to the hotel at 5 and then had to wait 30 minutes for our room to be ready. We gave no indication that we would be in later than the 3pm check in time. The rooms are average, seems clean but just look old. The picture of the pool makes it look huge but it’s actually very small and was packed to the brim. At breakfast they kept running out of things. But the staff was super attentive and quick to get us what we needed after checking in.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenna

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Roxanne

Stayed 2 nights in Mar 2025

10/10 Excellent

Naimesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Joshua

Stayed 4 nights in Mar 2025

8/10 Good

John, Daufuskie Island

No food available at 8 am for breakfast. It was announced that some additional food was being prepared and it would be available in 15 minutes and once that was gone, breakfast would be over well ahead of the scheduled period advertised. Disappointing.
Stayed 1 night in Mar 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Manager was VERY helpful solving a complication.
Stayed 1 night in Mar 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Teh

Stayed 1 night in Mar 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dolores

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was secluded from any noise the only downfall was the pool was so small that with everyone swimming it was crowded.
Stayed 1 night in Mar 2025

6/10 Okay

Sheila

Travelled with family
Liked: Cleanliness

Not impressed

The room was clean, and the bed was comfortable, we were not a fan of the pillows. The walls were really thin as we could hear the people walking above us and you could hear from the room above and beside us every time they used the bathroom.
Stayed 1 night in Mar 2025