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Four Points by Sheraton Guangzhou, Tianhe

4.5 star property

Photo gallery for Four Points by Sheraton Guangzhou, Tianhe

Relax in this stylish room with a large bed, armchair, and floor lamp, offering a city view.
Property video
Relax by the pool with a city view, surrounded by lounge chairs and a small table.
Enjoy a warm welcome in our spacious lobby, featuring a central buffet area and a bar with a selection of beverages.
Experience the sleek, contemporary design of this high-rise building, featuring a glass facade and a tranquil green space.

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Room service

Explore the area

Map
No. 1 Jing Ying Road, Hui Cai Road, Dongpu, Tian He District, Guangzhou, Guangdong, 510660
  • Canton Fair Complex
    ‪7 min drive‬
  • Canton Tower
    ‪12 min drive‬
  • Beijing Road Pedestrian Street
    ‪17 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪37 min drive‬

Room options

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living room

Presidential Suite, 2 Bedrooms

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Single Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, minibar, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Enjoy a city view from the comfort of this stylish room, featuring a sofa, desk, flat-screen TV, and a cozy bed with white linens.

Hilton Garden Inn Guangzhou Tianhe

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (133)
The price is NZ$102
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includes taxes & fees
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About the area

Guangzhou

Located in Guangzhou (Tianhe), Four Points by Sheraton Guangzhou, Tianhe is within a 15-minute drive of Canton Fair Complex and Canton Tower. .This luxury hotel is 9.9 mi (15.9 km) from Yuexiu Park and 10.2 mi (16.5 km) from Zhenhai Tower.

What's nearby

  • Tianhe Park - 6 min drive - 5.9 km
  • Canton Fair Complex - 7 min drive - 7.6 km
  • Canton Tower - 12 min drive - 12.8 km
  • Chimelong Paradise - 15 min drive - 19.9 km
  • Beijing Road Pedestrian Street - 17 min drive - 18.3 km

Getting around

  • Sanxi Station - 15 min walk
  • Guangzhou South Railway Station - 19 min drive
  • Baiyun International Airport (CAN) - 53 min drive

Restaurants

  • ‪中山大鸽饭 - ‬6 min walk
  • ‪常来聚 - ‬5 min walk
  • ‪茶道夫 - ‬5 min walk
  • ‪川留不息一分店 - ‬1 min walk
  • ‪桂林人佳味米粉 - ‬7 min walk

About this property

Four Points by Sheraton Guangzhou, Tianhe

Luxury hotel with 2 restaurants and a fitness center
Four Points by Sheraton Guangzhou, Tianhe offers 296 accommodations with minibars and safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
Make yourself at home in one of the 296 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Chinese cuisine at China Spice 聚味轩中餐厅, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
China Spice 聚味轩中餐厅 - This restaurant specializes in Chinese cuisine.
The Eatery 宜客乐西餐厅 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lounge 大堂吧 - This bar serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 196 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • China Spice 聚味轩中餐厅
  • The Eatery 宜客乐西餐厅
  • The Lounge 大堂吧

Things to do

  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 24 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CNY 16.6 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 196 per person
  • Airport shuttle fee: CNY 650 per vehicle (one-way, maximum occupancy 15)
  • Airport shuttle fee per child: CNY 650 (one-way)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dongpu
Dongpu Guangzhou
Four Points Sheraton Dongpu
Four Points Sheraton Dongpu Hotel
Four Points Sheraton Dongpu Hotel Guangzhou
Four Points Sheraton Guangzhou
Four Points Sheraton Guangzhou Dongpu
Guangzhou Sheraton Four Points
Sheraton Dongpu
Sheraton Four Points Guangzhou
4 Points By Sheraton Guangzhou, Dongpu
Four Points By Sheraton Guangzhou, Dongpu Hotel Guangzhou
Four Points Sheraton Guangzhou Dongpu Hotel
Four Points by Sheraton Guangzhou Dongpu
Four Points by Sheraton Guangzhou Dongpu
Four Points by Sheraton Guangzhou, Dongpu Hotel
Four Points by Sheraton Guangzhou, Dongpu Guangzhou
Four Points by Sheraton Guangzhou, Dongpu Hotel Guangzhou

Four Points by Sheraton Guangzhou, Tianhe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 81 out of 162 reviews
Rating 8 - Good. 67 out of 162 reviews
Rating 6 - Okay. 7 out of 162 reviews
Rating 4 - Poor. 4 out of 162 reviews
Rating 2 - Terrible. 3 out of 162 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando, las vegas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all the staff
Stayed 6 nights in Apr 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Aqeel Ahmad

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great stay and look forward to staying again. The prices were steep during Canton Fair.
Stayed 3 nights in Apr 2025

6/10 Okay

eric

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Breakfast food so bad hotel staff not good shower head on a very low position toilet flush bad
Stayed 4 nights in Apr 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff service.
Stayed 6 nights in Apr 2025

10/10 Excellent

LUIS

Stayed 3 nights in Apr 2025

10/10 Excellent

monica

Stayed 2 nights in Apr 2025

8/10 Good

Santa

Liked: Cleanliness, property conditions & facilities
Beautiful property
Stayed 4 nights in Mar 2025

10/10 Excellent

Spencer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel, very clean, good breakfast, friendly staff.
Stayed 20 nights in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, lots of amenities nearby.
Stayed 18 nights in Jan 2025

10/10 Excellent

Farida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful ambience. Staff were very professional and respectful.
Stayed 7 nights in Jan 2025

8/10 Good

Ragindra

Stayed 3 nights in Oct 2024

10/10 Excellent

Jose, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

8/10 Good

David

Stayed 8 nights in Oct 2024

8/10 Good

Ragindra

Liked: Cleanliness
The location of this hotel has excellent water front views and activities.
Stayed 3 nights in Oct 2024

8/10 Good

ezatullah

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel to stay with good ground staff services. Bit far from Tinhe but ideal to stay near my relatives and also close to Canton Fairs
Stayed 2 nights in Oct 2024

10/10 Excellent

Namya

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent hotel for Westerners visiting Guangzhou.
Stayed 5 nights in Aug 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Shaohua

Stayed 1 night in May 2024

10/10 Excellent

TSZ YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staying for privacy

3rd time staying in this hotel, not very close to any metro, only by taxi. But the service and room is really good, nice maintanance, room service and privacy. If going GZ after will definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Welton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to provide top notch service. Sally, Jason, Tammy, Jimi, Luca and Kenny and others that I didn’t catch their names made our stay wonderful. Next time in Guangzhou we will definitely only chose the Four Points by Sheraton in Dongpu.
Stayed 13 nights in Oct 2023

8/10 Good

Miguel

Stayed 5 nights in Oct 2023

8/10 Good

Ambika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 4 nights in Oct 2023