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Hotel Biltmore Guatemala

3.5 star property

Photo gallery for Hotel Biltmore Guatemala

Reception
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Reception
Restaurant
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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Place, Plaza Fontabella Shopping Center
    ‪6 min walk‬
  • Place, La Aurora Zoo
    ‪13 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪4 min drive‬

Room options

View all photos for Double Deluxe

Down duvets, in-room safe, desk, laptop workspace

Double Deluxe

9.8 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Deluxe Garden View

Double Deluxe Garden View

Double Deluxe Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe

King Deluxe

9.6 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

Down duvets, in-room safe, desk, laptop workspace

King Deluxe, Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Guatemala City

Located in Guatemala City (Zona 10), Hotel Biltmore Guatemala is within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco. .This hotel is 1 mi (1.6 km) from Embassy of Canada and 1.2 mi (2 km) from Oakland Mall.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.1 km
  • Plaza Fontabella Shopping Center - 6 min walk - 0.6 km
  • La Aurora Zoo - 13 min walk - 1.1 km
  • Oakland Mall - 13 min walk - 1.1 km
  • Embassy of Mexico in Guatemala - 14 min walk - 1.3 km

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • ‪The Box Lounge - ‬2 min walk
  • ‪El Cafetal - ‬2 min walk
  • ‪Hooters - ‬3 min walk
  • ‪&Cafe plaza obelisco - ‬3 min walk
  • ‪Gianni‘s - ‬3 min walk

About this property

Hotel Biltmore Guatemala

Hotel connected to the convention center in Guatemala City with free parking
Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 116 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a communal living room.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 13.75 for adults and USD 13.75 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13.75 for adults and USD 13.75 for children
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 756 out of 1008 reviews
Rating 8 - Good. 169 out of 1008 reviews
Rating 6 - Okay. 43 out of 1008 reviews
Rating 4 - Poor. 22 out of 1008 reviews
Rating 2 - Terrible. 18 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kazumi

Stayed 1 night in Oct 2025

10/10 Excellent

Mariela

Stayed 1 night in Oct 2025

10/10 Excellent

Nereyda

Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 3 nights in Oct 2025

8/10 Good

Manuel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Ivan

Stayed 1 night in Oct 2025

10/10 Excellent

Vladimir

Stayed 1 night in Oct 2025

10/10 Excellent

Marcos

Stayed 1 night in Oct 2025

10/10 Excellent

Maria Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a little confusing when arriving from the car park entry. However, the staff were very friendly and very helpful.
Stayed 1 night in Oct 2025

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently remodeled, very quiet. Good business hotel in a great area.
Stayed 1 night in Oct 2025

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have no breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Renovated hotel, super clean, easy check-in, near everything. Great time to rest
Stayed 1 night in Oct 2025

10/10 Excellent

Doron

Stayed 1 night in Oct 2025

10/10 Excellent

Rodrigo

Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and friendly staff. Gorgeous. Proud Central American!!
Stayed 1 night in Sep 2025

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, room comfort
The best
Stayed 1 night in Sep 2025

10/10 Excellent

Julio

Stayed 5 nights in Sep 2025

10/10 Excellent

Valente

Stayed 1 night in Sep 2025

4/10 Poor

edwens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really great
Stayed 3 nights in Sep 2025

10/10 Excellent

Melca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice update And restaurant employes are the best costumer services very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Eliahou, Hallandale

Stayed 2 nights in Sep 2025

10/10 Excellent

Eduardo

Stayed 3 nights in Sep 2025