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Hotel Biltmore Guatemala

3.5 star property

Photo gallery for Hotel Biltmore Guatemala

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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View map
15 Calle 0-31, Zona 10, Guatemala City, Guatemala, 1010
  • Place, Avenida La Reforma
    ‪1 min walk‬
  • Place, Plaza Fontabella Shopping Center
    ‪6 min walk‬
  • Place, Oakland Mall
    ‪13 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪5 min drive‬

Room options

View all photos for Double Deluxe

Down duvets, in-room safe, desk, laptop workspace

Double Deluxe

10.0 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Double Deluxe Garden View

Double Deluxe Garden View

Double Deluxe Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe

King Deluxe

King Deluxe

9.6 out of 10
Exceptional
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe, Garden View

Down duvets, in-room safe, desk, laptop workspace

King Deluxe, Garden View

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Guatemala City

Located in Guatemala City (Zona 10), Hotel Biltmore Guatemala is within a 10-minute walk of Plaza Fontabella Shopping Center and El Obelisco. .This hotel is 1 mi (1.6 km) from Embassy of Canada and 1.2 mi (2 km) from Oakland Mall.

What's nearby

  • Avenida La Reforma - 1 min walk - 0.1 km
  • Plaza Fontabella Shopping Center - 6 min walk - 0.6 km
  • Embassy of Canada - 11 min walk - 1.0 km
  • La Aurora Zoo - 13 min walk - 1.1 km
  • Oakland Mall - 13 min walk - 1.1 km

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • ‪&Cafe plaza obelisco - ‬3 min walk
  • ‪Hooters - ‬3 min walk
  • ‪El Cafetal - ‬2 min walk
  • ‪The Box Lounge - ‬2 min walk
  • ‪Biltmore Bar - ‬1 min walk

About this property

Hotel Biltmore Guatemala

Hotel Biltmore Guatemala offers 116 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 116 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a communal living room.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 13.75 for adults and USD 13.75 for children

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 13.75 for adults and USD 13.75 for children
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Biltmore Guatemala City
Hotel Biltmore Guatemala City
Hotel Biltmore Guatemala
Biltmore Guatemala
Hotel Biltmore Express
Hotel Biltmore Guatemala/Guatemala City
Hotel Biltmore Guatemala Hotel
Hotel Biltmore Guatemala Guatemala City
Hotel Biltmore Guatemala Hotel Guatemala City

Hotel Biltmore Guatemala Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 1007 reviews
Rating 8 - Good. 166 out of 1007 reviews
Rating 6 - Okay. 39 out of 1007 reviews
Rating 4 - Poor. 18 out of 1007 reviews
Rating 2 - Terrible. 19 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Duglas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
At all times. Great room, amenities, Casino next to. Free Parking a PLUS!!!
Stayed 1 night in Feb 2026

8/10 Good

Jarrett

Stayed 1 night in Jan 2026

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2026

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities
sTAFF CORTEUOS AND HOTELL CLEAN AND IN VERY GOOD CONDITION.
Stayed 1 night in Feb 2026

10/10 Excellent

Lloyd

Liked: Cleanliness, property conditions & facilities
Very helpful staff. Room was bright and clean
Stayed 2 nights in Jan 2026

8/10 Good

Jazmin

Stayed 1 night in Jan 2026

10/10 Excellent

Gabriel

Liked: Cleanliness, amenities, property conditions & facilities
Numero un
Stayed 1 night in Jan 2026

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Very good. Basic business hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Carmen

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice room, great staff
Stayed 1 night in Jan 2026

2/10 Terrible

Mery

Stayed 1 night in Jan 2026

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay at Hotel Biltmore Guatemala. The rooms are clean, spacious, and very comfortable, and the staff is friendly and attentive. The hotel’s location in Zona 10 is perfect—close to restaurants, shops, and easy access to the airport. The breakfast is tasty and a convenient way to start the day. Overall, it’s a modern, well-maintained hotel with excellent value, ideal for both business and leisure travelers.
Stayed 2 nights in Jan 2026

10/10 Excellent

Viviane

Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location!!! It is a great place, clean, wonderful staff. Highly recommend this place.
Stayed 4 nights in Jan 2026

10/10 Excellent

Michael, SPRING

Liked: Cleanliness, amenities, property conditions & facilities
Very nice they allowed an early check in great service and room service served from westin delicious burger and chicken kieve
Stayed 1 night in Jan 2026

8/10 Good

Ana

Stayed 1 night in Jan 2026

10/10 Excellent

Lorenzo, Miami

Stayed 1 night in Jan 2026

8/10 Good

Lanece

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice
Stayed 2 nights in Oct 2025

10/10 Excellent

Luis, San Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. The staff was really friendly and helpful
Stayed 4 nights in Jan 2026

10/10 Excellent

Phaedra

Liked: Cleanliness, staff & service
Great customer service, delicious food, very clean room, soft bed.
Stayed 1 night in Jan 2026

10/10 Excellent

Phaedra

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great customer service
Stayed 2 nights in Jan 2026

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Tout a été parfait
Stayed 1 night in Jan 2026

10/10 Excellent

RICK, Mukwonago

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. Up to date and good breakfast. Staff was courteous and helpful. I would defintely book again when here. Great value for the money.
Stayed 1 night in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable room. Very nice and clean.
Stayed 1 night in Jan 2026

8/10 Good

Rakibat

Stayed 2 nights in Jan 2026