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Hotel Palace Guayaquil

4.0 star property

Photo gallery for Hotel Palace Guayaquil

Lobby
Premium bedding, down duvets, pillow-top beds, in-room safe
Breakfast, lunch and dinner served
Meeting facility
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Parking included
  • Room service
  • Housekeeping

Explore the area

View map
Chile No # 214 y Luque, Guayaquil, Guayas, 90110
  • Place, Malecon 2000
    ‪5 min walk‬
  • Place, Santa Ana Hill
    ‪19 min walk‬
  • Place, San Marino Mall
    ‪5 min drive‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪9 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed

Double Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Reception
Unipark by Oro Verde Hotels
  • Breakfast included
  • Pet-friendly
  • Parking included
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The price is NZ$145
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About the area

Guayaquil

A stay at Hotel Palace Guayaquil places you in the heart of Guayaquil, steps from Church of San Francisco and San Francisco Square. .This hotel is 0.1 mi (0.2 km) from Seminario Park and 0.2 mi (0.3 km) from Nahim Isaias Museum.

What's nearby

  • Malecon 2000 - 5 min walk - 0.5 km
  • Malecon Mall - 14 min walk - 1.2 km
  • Santa Ana Hill - 19 min walk - 1.6 km
  • San Marino Mall - 5 min drive - 3.8 km
  • Mall del Sol Shopping Center - 6 min drive - 5.3 km

Getting around

  • Duran Train Station - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 9 min drive

Restaurants

  • ‪La Tablita del Tártaro - ‬2 min walk
  • ‪Dulcería La Palma - ‬3 min walk
  • ‪Unicafe - ‬3 min walk
  • ‪Menestras del negro - ‬3 min walk
  • ‪Wendy's 9 de Octubre - ‬3 min walk

About this property

Hotel Palace Guayaquil

Hotel in Guayaquil with a fitness center and a 24-hour business center
Hotel Palace Guayaquil offers 95 accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and complimentary toiletries.

This Guayaquil hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 95 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a ballroom. Guests can catch a ride on the shuttle (surcharge), which operates within 5.00 km.
Stop by the hotel's restaurant, Palace Restaurante, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Guayaquil? This hotel has 1722 square feet (160 square meters) of space consisting of a conference center and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Palace Restaurante - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 5 km
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 12 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Palace Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (1,722 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1958
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 for adults and USD 12 for children
  • Airport shuttle fee: USD 12 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palace Guayaquil
Palace Guayaquil
Palace Hotel Guayaquil
Hotel Palace Guayaquil Hotel
Hotel Palace Guayaquil Guayaquil
Hotel Palace Guayaquil Hotel Guayaquil

Reviews

Hotel Palace Guayaquil Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 593 out of 909 reviews
Rating 8 - Good. 249 out of 909 reviews
Rating 6 - Okay. 45 out of 909 reviews
Rating 4 - Poor. 12 out of 909 reviews
Rating 2 - Terrible. 10 out of 909 reviews

Reviews

8/10 Good

Allan

Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

GIOVANNY, Jersey City

Liked: Cleanliness
Good place to stay
Stayed 2 nights in Jul 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, helpful staff. Property is not quite as nice as the photos, but good. Room had
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose, Spanish Fort

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. Close to everything and easy place to catch a cab.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose Miguel, Santa Ana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, convenient location
Stayed 2 nights in Jul 2025

8/10 Good

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was beautiful 😍
Stayed 2 nights in Jul 2025

10/10 Excellent

Sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

shioko

Travelled with family, Travelled with group
Excellent customer service by everybody but especially Ashley
Stayed 2 nights in Jun 2025

10/10 Excellent

JOSE ANTONIO, NAPLES

Liked: Cleanliness, amenities, property conditions & facilities
Welcoming and very nice reception
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good warm water for shower. Restaurant onsite. Single room is a little bit small.
Stayed 1 night in May 2025

10/10 Excellent

Stan, Fallston

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the quietness and good service
Stayed 4 nights in May 2025

10/10 Excellent

Mara, North Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Pia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean room, good food
Stayed 1 night in Mar 2025

10/10 Excellent

Marco

Stayed 1 night in Mar 2025

10/10 Excellent

Hugo G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Hugo

Stayed 1 night in Jan 2025

10/10 Excellent

Blanca

Stayed 1 night in Feb 2025

6/10 Okay

James, Bloomington

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel has a terrible musky order that needs to be removed!
Stayed 1 night in Jan 2025

6/10 Okay

Karol

Liked: Cleanliness, staff & service, room comfort

Great location, but dated. Not a 4 star hotel

Great location, walking distance to Malecón & iguana park. comfortable king bed. Lovely staff… the hotel itself is dated. With carpets and musty smell in room.
Stayed 1 night in Jan 2025

10/10 Excellent

Hugo G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hugo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

serena, Altamonte Springs

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When arrived I turn around and left without giving check in. The front of the hotel was man’s drinking And loud almost at 11 pm the I arrived call the hotel and let them know the I didn’t feel safe checking in and they told me the unfortunately they can not refund. I told them the my safety are more important and left. This is not a safe area. Lots of homeless sleeping stone the area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying at this hotel for years. It is In the middle of the city center so it’s easy to walk everywhere. The hotel is clean and safe. Rooms are comfortable. Staff is AMAZING! I love all staff but Christian in reception is the best! The breakfast buffet is excellent. I’ve been staying here for 10 years and wouldn’t change.
Stayed 2 nights in Dec 2024