A stay at Mandolay Hotel Guildford places you in the heart of Guildford, steps from G Live and 3 minutes by foot from High Street. .This eco-certified hotel is 17.6 mi (28.3 km) from Thorpe Park and 12.8 mi (20.6 km) from Mercedes-Benz World.
What's nearby
G Live - 1 min walk - 0.2 km
High Street - 3 min walk - 0.3 km
Guildford Castle - 10 min walk - 0.9 km
University of Surrey - 18 min walk - 1.6 km
Guildford Cathedral - 3 min drive - 2.7 km
Getting around
London Road Station - 3 min walk
Farnborough (FAB) - 19 min drive
Restaurants
HarBAR - 3 min walk
The King's Head - 11 min walk
PizzaExpress - 3 min walk
Three Pigeons - 7 min walk
Rogues Bar - 5 min walk
About this property
Mandolay Hotel Guildford
Eco-certified hotel with a 24-hour front desk and a restaurant
Mandolay Hotel Guildford offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.
Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.
Make yourself at home in one of the 78 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and a turndown service, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include a banquet hall and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:00 AM.
Bar - Onsite bar.
Room service (during limited hours) is available.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Electric car charging station on site
Parking on site (GBP 20 per day)
Limited on-site parking
Wheelchair-accessible parking available
Food and drink
Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 for adults and GBP 17 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Bar
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Turndown service
Wedding services
Business services
Business centre
Conference centre
Meeting rooms
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Grab bar near toilet
Lift
Raised toilet seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
At least 80% lighting from LEDs
Banquet hall
Eco-friendly cleaning products used
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Entertainment
Flat-screen TV with satellite channels
Food and drink
Champagne service
Coffee/tea maker
Electric kettle
Limited room service
More
Air conditioning
Bulk dispensers for toiletries
Eco-friendly toiletries
Heating
Iron/ironing board
LED lighting
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
Renovations and closures
The following facilities are closed on Sunday:
Dining venue(s)
The following facilities are closed on Sunday:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for GBP 30 per night
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 50.00 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately GBP 17.00 for adults and GBP 17 for children
Self parking fee: GBP 20.00 per day
Pet fee: GBP 25 per accommodation, per night
Service animals are exempt from fees
Early check-in fee: GBP 20.00 (subject to availability)
Late check-out fee: GBP 30.00 (subject to availability)
Rollaway bed fee: GBP 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford
Mandolay Hotel Guildford Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I stayed for two nights for work in Merrow. The room was small but adequate. Staff were friendly and helpful. I had intended not to park at the hotel but on street parking was expensive and limited. Instead of paying £20 per night for residents parking I was able to pay £25 for 48 hours parking just in front of the hotel. I took the receipt in and got a ‘free’ drink from the bar but it would have cost £7!
Breakfast was good and served from 7am. Dining options good. I had the Mandolay burger which was nice. Highly recommended.
We booked an overnight stay at the Mandolay, what a lovely hotel. I only had one quibble and that was that the bed was uncomfortable (Hard) and very small for a double. I didn’t sleep well but everything else was excellent. The staff are very helpful and attentive. If asking, if I would stay here again yes I would but I would have a larger bed and hopefully softer.
Very nice stay in a room in a coach house in the grounds of the hotel. Very pleasant, clean and comfortable
Huw
Stayed 3 nights in Apr 2025
10/10 Excellent
Janet
Business traveller, Travelled with partner
7 Apr 2025
Liked: Cleanliness, staff & service, amenities
Disappointed that had to pay additional fee for parking. However it's not made very clear when booking through Expedia. I only realized when contacted by hotel the day before arrival. Shower bathroom very cramped. Toilet roll rack very poorly located. Difficult to reach once using facility.
On the plus side:
Toiletries, towels and contents of room tray goodies very good. Bed was comfortable. Enjoyed our food in the evening in the bar/restaurant. So overall ok.
The hotel is nice and has lovely staff. My negatives was there was a McDonald's box in the corner of my room, not sure how it was missed tbh.
The other bit is the parking I paid extra for parking in the back for 20 which is alot. But when parking at the front its 15 for 24 hours and you get a free welcome drink. the hotel parking should be cheaper or at least off a welcome drink.
Really close to town, would stay again.
Overall good. Inly things to bear in mind is you need a physical card to cover the £50 room expenses deposit. Crazy really as its normal not to have physical cards as most just use phones... I was very forunate to have brought one... hotel needs to change this policy as I am sure there have been many an awekward conversation where customers dont have physical cards! Only other not is parking is £15 per night extra.
Was mixed stay at the Mandolay. Check in was a bit slow and felt like we weren't that important. Our room was ok location felt a bit odd but was a decent size if a little dated but good job by Isha in housekeeping made up for its dated feel. Our bathroom was tiny and not well laid out for the size. The bar on first night was well run by Louis and was a lovely experience. Second night was a little stilted, the staff on front of house could have done with more senior staff support I think. Check out was efficient and well handled by a very friendly lady whose name I unfortunately failed to get. Overall decent stay but probably not my first choice in Guildford.
What a fantastic Hotel, clean and nicely decorated with a great team of staff. We upgraded to one of their better rooms and certainly wasnt disappointed. Fabulous location a stones throw fromn the Theatre, High Street and restauraunts, Shall certainly re visit if in the area again.