Mandolay Hotel Guildford

4.0 star property

Photo gallery for Mandolay Hotel Guildford

Daily full breakfast (GBP 17.00 per person)
Double - Crash Pad
Restaurant
Signature Suite
Front of property

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Parking available

Explore the area

Map
36 - 40 London Road, Guildford, England, GU1 2AE
  • G Live
    ‪1 min walk‬
  • High Street
    ‪3 min walk‬
  • University of Surrey
    ‪18 min walk‬
  • London (LGW-Gatwick)
    ‪43 min drive‬

Room options

Double - Medium

8.4 out of 10
Very good
(9 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Double - Executive

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Single - Crash Pad

  • City view
  • Sleeps 1
  • 1 Twin Bed

Triple/Twin - Executive

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

The Residence

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Double - Crash Pad

7.6 out of 10
Good
(11 reviews)
  • 13 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Double Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

Signature Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Guildford

A stay at Mandolay Hotel Guildford places you in the heart of Guildford, steps from G Live and 3 minutes by foot from High Street. .This eco-certified hotel is 17.6 mi (28.3 km) from Thorpe Park and 12.8 mi (20.6 km) from Mercedes-Benz World.

What's nearby

  • G Live - 1 min walk - 0.2 km
  • High Street - 3 min walk - 0.3 km
  • Guildford Castle - 10 min walk - 0.9 km
  • University of Surrey - 18 min walk - 1.6 km
  • Guildford Cathedral - 3 min drive - 2.7 km

Getting around

  • London Road Station - 3 min walk
  • Farnborough (FAB) - 19 min drive

Restaurants

  • ‪HarBAR - ‬3 min walk
  • ‪The King's Head - ‬11 min walk
  • ‪PizzaExpress - ‬3 min walk
  • ‪Three Pigeons - ‬7 min walk
  • ‪Rogues Bar - ‬5 min walk

About this property

Mandolay Hotel Guildford

Eco-certified hotel with a 24-hour front desk and a restaurant
Mandolay Hotel Guildford offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 78 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and a turndown service, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include a banquet hall and a vending machine.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:00 AM.
Bar - Onsite bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Greek, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 20 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 17 for adults and GBP 17 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.00 for adults and GBP 17 for children
  • Self parking fee: GBP 20.00 per day
  • Pet fee: GBP 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mandolay Hotel
Mandolay Guildford
Mandolay
Mandolay Hotel Guildford Hotel
Mandolay Hotel Guildford Guildford
Mandolay Hotel Guildford Hotel Guildford

Mandolay Hotel Guildford Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 398 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 154 out of 1001 reviews
Rating 4 - Poor. 61 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for two nights for work in Merrow. The room was small but adequate. Staff were friendly and helpful. I had intended not to park at the hotel but on street parking was expensive and limited. Instead of paying £20 per night for residents parking I was able to pay £25 for 48 hours parking just in front of the hotel. I took the receipt in and got a ‘free’ drink from the bar but it would have cost £7! Breakfast was good and served from 7am. Dining options good. I had the Mandolay burger which was nice. Highly recommended.
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people and lovely hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay here when visiting Guildford
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but hard bed.

We booked an overnight stay at the Mandolay, what a lovely hotel. I only had one quibble and that was that the bed was uncomfortable (Hard) and very small for a double. I didn’t sleep well but everything else was excellent. The staff are very helpful and attentive. If asking, if I would stay here again yes I would but I would have a larger bed and hopefully softer.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Stayed 1 night in Apr 2025

8/10 Good

C

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Stayed here for business, great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay in a room in a coach house in the grounds of the hotel. Very pleasant, clean and comfortable
Stayed 3 nights in Apr 2025

10/10 Excellent

Janet

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disappointed that had to pay additional fee for parking. However it's not made very clear when booking through Expedia. I only realized when contacted by hotel the day before arrival. Shower bathroom very cramped. Toilet roll rack very poorly located. Difficult to reach once using facility. On the plus side: Toiletries, towels and contents of room tray goodies very good. Bed was comfortable. Enjoyed our food in the evening in the bar/restaurant. So overall ok.
Stayed 1 night in Apr 2025

8/10 Good

matthew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and has lovely staff. My negatives was there was a McDonald's box in the corner of my room, not sure how it was missed tbh. The other bit is the parking I paid extra for parking in the back for 20 which is alot. But when parking at the front its 15 for 24 hours and you get a free welcome drink. the hotel parking should be cheaper or at least off a welcome drink. Really close to town, would stay again.
Stayed 1 night in Apr 2025

8/10 Good

Rip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You need a physical bank card!

Overall good. Inly things to bear in mind is you need a physical card to cover the £50 room expenses deposit. Crazy really as its normal not to have physical cards as most just use phones... I was very forunate to have brought one... hotel needs to change this policy as I am sure there have been many an awekward conversation where customers dont have physical cards! Only other not is parking is £15 per night extra.
Stayed 1 night in Apr 2025

8/10 Good

Darran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay .
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really nice place. Would go there again
Stayed 1 night in Mar 2025

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Murray

Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Decent place to stay for a weekend in Guildford

Was mixed stay at the Mandolay. Check in was a bit slow and felt like we weren't that important. Our room was ok location felt a bit odd but was a decent size if a little dated but good job by Isha in housekeeping made up for its dated feel. Our bathroom was tiny and not well laid out for the size. The bar on first night was well run by Louis and was a lovely experience. Second night was a little stilted, the staff on front of house could have done with more senior staff support I think. Check out was efficient and well handled by a very friendly lady whose name I unfortunately failed to get. Overall decent stay but probably not my first choice in Guildford.
Stayed 2 nights in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

francis

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Punam

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT VALUE FOR MONEY

What a fantastic Hotel, clean and nicely decorated with a great team of staff. We upgraded to one of their better rooms and certainly wasnt disappointed. Fabulous location a stones throw fromn the Theatre, High Street and restauraunts, Shall certainly re visit if in the area again.
Stayed 1 night in Feb 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025