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Hotel Indigo Hakone Gora by IHG

4.5 star property

Photo gallery for Hotel Indigo Hakone Gora by IHG

Balcony view
Property preview
Balcony view
Courtyard
Standard Room, 2 Single Beds, River View (Private Hot Spring)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

View map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Place, Hakone Gora Park
    ‪9 min walk‬
  • Place, Hakone Open Air Museum
    ‪15 min walk‬
  • Place, Ōwakudani
    ‪5 min drive‬

Room options

View all photos for Standard Room

1 bedroom, down duvets, minibar, in-room safe

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (Private Hot Spring)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(12 reviews)
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Single Beds, River View (Private Hot Spring)

Suite, 2 Single Beds, River View (Private Hot Spring)

Suite, 2 Single Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(3 reviews)
  • 76 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(26 reviews)
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, River View (Private Hot Spring)

Standard Room, 2 Single Beds, River View (Private Hot Spring)

Standard Room, 2 Single Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(35 reviews)
  • 36 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

9.8 out of 10
Exceptional
(12 reviews)
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring) | Bathroom

Suite, 1 King Bed (Private Hot Spring)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Hakone

Located in Hakone (Gora), Hotel Indigo Hakone Gora by IHG is within a 5-minute drive of Hakone Open Air Museum and Hakone Gora Park. .This luxury hotel is 2.5 mi (4 km) from Ōwakudani and 6.2 mi (10 km) from Hakone Shrine.

What's nearby

  • Hakone Gora Park - 9 min walk - 0.8 km
  • Hakone Open Air Museum - 15 min walk - 1.3 km
  • Hakone Kowakien Yunessun - 3 min drive - 2.1 km
  • Ōwakudani - 5 min drive - 3.0 km
  • Lake Ashi - 16 min drive - 7.5 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Haneda Airport (HND) - 124 min drive

Restaurants

  • ‪リバーサイド・キッチン＆バー - ‬1 min walk
  • ‪箱根餃子センター - ‬14 min walk
  • ‪Coffee Camp - ‬9 min walk
  • ‪Gora Brewery And Grill - ‬14 min walk
  • ‪金沢まいもん寿司箱根強羅店 - ‬6 min walk

About this property

Hotel Indigo Hakone Gora by IHG

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Hotel Indigo Hakone Gora by IHG offers 100 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with digital channels and smart speakers. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs open between 7:00 AM and 10:00 PM.
Make yourself at home in one of the 100 individually decorated guestrooms, featuring minibars and espresso makers. 50-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including hot springs and a 24-hour fitness center. This hotel also features complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Riverside Kitchen & Bar, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Riverside Kitchen & Bar - This restaurant serves breakfast, lunch, and dinner.
Riverside Kitchen & Bar - Onsite bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 39 ºC
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 7:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Hotel Indigo Hakone Gora by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 695 out of 890 reviews
Rating 8 - Good. 129 out of 890 reviews
Rating 6 - Okay. 36 out of 890 reviews
Rating 4 - Poor. 17 out of 890 reviews
Rating 2 - Terrible. 13 out of 890 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Firstly, the building and rooms are awesome. It's a beautiful location. The hotel seems to want to cater to couples. as a solo traveler I may have picked the wrong hotel..
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Stayed 2 nights in Jul 2025

10/10 Excellent

Ziad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Veronica

Stayed 2 nights in Jul 2025

10/10 Excellent

sandra

Stayed 1 night in Jul 2025

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel. The rooms were spacious and well thought out. We stayed just one night but could easily have spent more time at the hotel and exploring the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Mario, Monterrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and clean, and a mixed focus between the traditional and a western onsen experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Maiken Leger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great location

Er had a very nice stay. The room was nice and clean. The Onsen very nice. We had breakfast at the hotel and it was also very nice. The pick up service is great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Madoka, Brooklyn

Stayed 3 nights in Jul 2025

10/10 Excellent

Nauman

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and great service!
Stayed 4 nights in Jul 2025

10/10 Excellent

Alon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel nice area had a great stay high recommended
Stayed 1 night in Jul 2025

10/10 Excellent

Kenju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay in Hakone, Japan

This property was fabulous. Just what we needed after a busy few days in Kyoto. Serene and lovely. The room was so very nice. Every detail covered. Staff was incredible. Excellent food- breakfast buffet amazing. Free shuttles to attractions and back to train station in Odawara. We loved this property. What a treat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our party of 11 thoroughly enjoyed our stay at this property. Everything from check-in to all the facilities were all amazing experiences. Their shuttle bus service was great, nothing to be concerned about at all. The shared facilities are the best we've seen on in the trip including a much needed 24 hour gym. In addition, the rooms are to die for, really happy we stated and would do so again on our next trip! Thanks!
Stayed 1 night in Jun 2025

10/10 Excellent

Han Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Stacy, Miami

Stayed 2 nights in Jul 2025

10/10 Excellent

CHENG, Zhongshan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in-room onsen
Stayed 1 night in Jul 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The people there are wonderful. The rooms were very nice. The onsen was a great way to relax at the end of the day. Had a 5 course meal one evening, it was OUTSTANDING! The shuttle bus and car shuttle was very helpful. Enjoyed the whole experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

June

Stayed 1 night in Jul 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very excellent choice for a great birthday week!!
Stayed 1 night in Jun 2025

10/10 Excellent

Monika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in hakone. Extremely friendly and polite staff. Welcoming, relaxing. Good vibes!
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel, North Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Keep in mind that if you are an IHG member, you will not get those benefits, or room points if you book through Expedia.
Stayed 1 night in Jun 2025

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing dinner in the hotel restaurant. The Wagyu beef was melt in your mouth fantastic. Great wine. The private onsen was perfect and so relaxing at the end of the night. Super comfortable bed and spacious room. Wish I had booked two nights. My only complaint is the coffee in the room is more espresso style and I love a big hearty cup of coffee in the morning. The hotel doesn’t offer coffee in the lobby which is a bummer. We didn’t add breakfast just because we don’t usually do breakfast. Great hotel, would definitely stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Santa Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property by a river. It’s a little bit of a challenge to figure out how to get around by train, but it is possible. The breakfast buffet was incredibly good and leisurely and enjoyable for us as a family traveling to meet other family that has relatives in Japan. Highly recommend this location.
Stayed 1 night in Jun 2025