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Hotel Indigo Hakone Gora by IHG

Photo gallery for Hotel Indigo Hakone Gora by IHG

Suite, 2 Single Beds, River View (Private Hot Spring) | Bathroom
Suite, 2 Single Beds, River View (Private Hot Spring)
Exterior
Bar (on property)
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
924-1 Kiga, Hakone-machi Ashigarashimo gun, Hakone, Kanagawa, 250-0402
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪9 min walk‬
  • Place, Hakone Open Air Museum
    ‪20 min walk‬

Room options

View all photos for Standard Room

Down duvets, minibar, in-room safe, individually decorated

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Private Hot Spring)

Standard Room, 1 King Bed (Private Hot Spring)

Standard Room, 1 King Bed (Private Hot Spring)

9.6 out of 10
Exceptional
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (Private Hot Spring)

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 2 Single Beds (Private Hot Spring)

9.0 out of 10
Wonderful
(15 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds, River View (Private Hot Spring)

Suite, 2 Single Beds, River View (Private Hot Spring)

Suite, 2 Single Beds, River View (Private Hot Spring)

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 76 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring)

Standard Room, 1 King Bed, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(31 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, River View (Private Hot Spring)

Standard Room, 2 Single Beds, River View (Private Hot Spring)

Standard Room, 2 Single Beds, River View (Private Hot Spring)

9.8 out of 10
Exceptional
(39 reviews)
  • River view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

A modern hotel room with a large bed, a sofa, a dining area, and a view of the outdoors.

Premium Room, 1 King Bed, River View, Corner (Private Hot Spring)

9.8 out of 10
Exceptional
(14 reviews)
  • River view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Private Hot Spring)

Suite, 1 King Bed (Private Hot Spring) | Bathroom

Suite, 1 King Bed (Private Hot Spring)

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Hakone

Located in Hakone (Gora), Hotel Indigo Hakone Gora by IHG is within a 5-minute drive of Hakone Open Air Museum and Hakone Gora Park. .This luxury hotel is 2.5 mi (4 km) from Ōwakudani and 6.2 mi (10 km) from Hakone Shrine.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Miyagino Hayakawa Breakwater Cherry Blossoms - 2 min walk - 0.2 km
  • Hakone Gora Park - 9 min walk - 0.8 km
  • Hakone Museum of Art - 13 min walk - 1.2 km
  • Hakone Open Air Museum - 20 min walk - 1.7 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 8 min walk
  • Haneda Airport (HND) - 124 min drive

Restaurants

  • ‪金沢まいもん寿司箱根強羅店 - ‬6 min walk
  • ‪箱根餃子センター - ‬14 min walk
  • ‪奈可むら - ‬14 min walk
  • ‪Coffee Camp - ‬9 min walk
  • ‪Gora Brewery And Grill - ‬14 min walk

About this property

Hotel Indigo Hakone Gora by IHG

Hotel Indigo Hakone Gora by IHG offers 100 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters. A pillow menu is available. 50-inch flat-screen televisions come with digital channels and smart speakers. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). There are hot springs open between 7:00 AM and 10:00 PM.
Make yourself at home in one of the 100 individually decorated guestrooms, featuring minibars and espresso makers. 50-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including hot springs, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Riverside Kitchen & Bar, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A train station pick-up service is provided at no charge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Riverside Kitchen & Bar - This restaurant serves breakfast, lunch, and dinner.
Riverside Kitchen & Bar - Onsite bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 10:00 AM to 6:00 PM
  • Train station shuttle on request
  • Free train station drop-off
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: JPY 4,900 for adults and JPY 2,300 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Riverside Kitchen & Bar
  • Riverside Kitchen & Bar

Things to do

  • 24-hour gym
  • Hot spring
  • Sauna

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Firepit
  • In the mountains
  • On a river
  • Outdoor furniture
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 39 ºC
  • Public indoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Smart speaker

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Geta (wooden sandals)
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4900 for adults and JPY 2300 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 7:00 AM to 10:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the fitness facility with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo Hakone Gora
Indigo Hakone Gora By Ihg
Hotel Indigo Hakone Gora by IHG Hotel
Hotel Indigo Hakone Gora an IHG Hotel
Hotel Indigo Hakone Gora by IHG Hakone
Hotel Indigo Hakone Gora by IHG Hotel Hakone

Hotel Indigo Hakone Gora by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1005 reviews
Rating 8 - Good. 136 out of 1005 reviews
Rating 6 - Okay. 42 out of 1005 reviews
Rating 4 - Poor. 18 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2025

10/10 Excellent

Cody

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Truly the best hotel experience I’ve ever had. I grew up in Idaho and never imagined I’d get to stay somewhere like this. This was our big splurge night of the trip, and it was worth every single penny. From the second we arrived, the service was incredible! Warm, kind, and genuinely thoughtful. Nothing felt forced or overly formal. Every interaction felt personal. The room was absolutely beautiful. Modern but deeply rooted in Japanese aesthetics. Natural wood, stone textures, soft lighting, clean lines. It felt calm the second we walked in. Everything had intention behind it, and the space just made you exhale. And the setting…unreal. The mountains were moody and misty in the distance. You could see and hear the river below from the balcony, and snow was falling. Sitting in the private onsen while warm water surrounded us and snow drifted down in the cold mountain air is something I’ll never forget. The sound of the river, the winter mountains, the quiet, it was pure peace. We booked this hotel for the private balcony onsen, and I basically lived in it. We ordered room service for dinner and had Western breakfast the next morning, both were delicious and generous. When Miyuki brought our breakfast, she surprised us with special paper cranes she had folded. That small gesture meant so much and perfectly captured the care and hospitality here. This stay honestly felt surreal. It wasn’t just a hotel, it was an experience I’ll remember for the rest of my life.
Stayed 1 night in Feb 2026

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2026

10/10 Excellent

Sakura

Stayed 1 night in Feb 2026

10/10 Excellent

Yan Ji

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious and clean. Hotel is tucked away in a tranquil corner beside the river. Surrounding area of the hotel is quiet but there are a couple of restaurants and convenience store 8 mins walk away.
Stayed 1 night in Feb 2026

6/10 Okay

Christian

Stayed 2 nights in Feb 2026

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service
Room was great as was the onsen. Staff were very helpful and welcoming. The shuttle to Odawara helped us get back to Tokyo and appreciated receptions assistance with all of this.
Stayed 1 night in Feb 2026

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff at the hotel were very friendly and looked after my needs during my brief stay. They were able to recommend available services, and were accommodating to any needs I had. The room at the hotel was designed for comfort, and was clean and organized once I was ready for check in. The use of smart technology and smart devices was also convenient, as it made it easy to control the various devices in the hotel room right from my bedside. The private onsen bath was also very convenient and comfortable for myself as a solo traveler.
Stayed 1 night in Jan 2026

10/10 Excellent

Antonio Hoon

Liked: Cleanliness, staff & service, amenities
Staff service phenomenal - shuttle to/from stations
Stayed 1 night in Feb 2026

10/10 Excellent

Richard

Stayed 2 nights in Jan 2026

10/10 Excellent

Alexander

Stayed 2 nights in Jan 2026

10/10 Excellent

carson

Liked: Cleanliness, staff & service, amenities
Beautiful room, super clean, amazing service, and wonderful amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Markiesha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room! Hotel staff were very nice and welcoming. Awesome accommodations! Will be booking here again on my next trip to Hakone! 10/10
Stayed 2 nights in Jan 2026

10/10 Excellent

Wendi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff were very attentive and kind. Rooms were beautiful. Thankful for the shuttle for Odawara station and the drivers to Gora station. We enjoyed our stay very much!
Stayed 2 nights in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Stayed 1 night in Jan 2026

6/10 Okay

Misato

Stayed 1 night in Jan 2026

10/10 Excellent

Meng

Liked: Cleanliness, staff & service, amenities
It’s a short stay and everything was very nice !
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Stayed 3 nights in Dec 2025

10/10 Excellent

Munita

Staff were incredible, very helpful and accommodating.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, beautiful rooms and grounds, so close to all that Hakone has to offer- with convenient pick up and drop off. Really helpful, especially when some weather changed our plans.
Stayed 1 night in Sep 2025

10/10 Excellent

Yer

Stayed 2 nights in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and the room were very comfortable. The staff were outstanding.
Stayed 2 nights in Jan 2026

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a really nice hotel. We expected it to be a tranquil ryokan, but it instead had more of a resort feel with a lot of families using the spa area. It’s also not out in the hills, instead the rooms face houses and shops. Despite these surprises the room was amazing, the staff were excellent and the food was divine. Just noting so that others aren’t surprised.
Stayed 2 nights in Dec 2025

10/10 Excellent

ALICIA

Travelled with family
Liked: Cleanliness
The room was fantastic! If you want to sleep well, sleep on these beds. The food is really good. Make reservations for dinner and activities. Get a room with a view!
Stayed 1 night in Dec 2025