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Ryokan Kiritani Hakoneso

3.0 star property

Photo gallery for Ryokan Kiritani Hakoneso

Hot springs
Japanese-Style Room with Shared Bathroom
Japanese-Style Room with Shared Bathroom
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Gora 1320-598, Ashigarashimo-gun, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Museum of Art
    ‪5 min walk‬
  • Place, Hakone Gora Park
    ‪6 min walk‬

Room options

View all photos for Japanese-Style Room with Shared Bathroom

Japanese-Style Room with Shared Bathroom

Japanese-Style Room with Shared Bathroom

8.4 out of 10
Very good
(6 reviews)
  • 27 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Futons

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About the area

Hakone

With a stay at Ryokan Kiritani Hakoneso in Hakone (Gora), you'll be within a 5-minute drive of Hakone Kowakien Yunessun and Hakone Gora Park. .This spa ryokan is 6.5 mi (10.5 km) from Lake Ashi and 11.7 mi (18.8 km) from Gotemba Premium Outlets.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Museum of Art - 5 min walk - 0.4 km
  • Hakone Gora Park - 6 min walk - 0.5 km
  • Hakone Open Air Museum - 18 min walk - 1.5 km
  • Hakone Kowakien Yunessun - 2 min drive - 1.4 km

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 10 min walk
  • Haneda Airport (HND) - 105 min drive

Restaurants

  • ‪リバーサイド・キッチン＆バー - ‬18 min walk
  • ‪Coffee Camp - ‬10 min walk
  • ‪箱根餃子センター - ‬16 min walk
  • ‪Gora Brewery And Grill - ‬11 min walk
  • ‪ラウンジ花影 - ‬15 min walk

About this property

Ryokan Kiritani Hakoneso

Ryokan with free breakfast, 6-minute walk to Hakone Gora Park
Ryokan Kiritani Hakoneso offers 24 air-conditioned accommodations with safes and slippers. LCD televisions are featured in guestrooms. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are 10 hot springs open between 3:30 PM and 9:00 AM.

Make yourself at home in one of the 24 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include phones, as well as safes and desks.
Treat yourself with body treatments and facials. Additional features at this ryokan include complimentary wireless internet access and concierge services.
At Ryokan Kiritani Hakoneso, enjoy a satisfying meal at the restaurant. A complimentary full breakfast is included.
Featured amenities include luggage storage and an elevator. Free self parking is available onsite.
Guests are offered a complimentary full breakfast.
Ryokan Kiritani Hakoneso has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast
  • A restaurant

Things to do

  • 10 hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Spa

  • 10 hot springs
  • 24-hour public bath
  • Aromatherapy
  • Facials
  • Hot springs open from 3:30 PM - 9:00 AM
  • Hot springs water temperature - 64 ºC
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (79 centimetre high)
  • Lift (80 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shared bathroom (in-room sink)
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 6 PM
Minimum check-in age: 16

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 3:30 PM to 9:00 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ryokan Kiritani
Kiritani Hakoneso
Kiritani Hakoneso Hotel Hakone-Machi
Kiritani Hakoneso Hakone
Ryokan Kiritani Hakoneso Ryokan
Ryokan Kiritani Hakoneso Hakone
Ryokan Kiritani Hakoneso Ryokan Hakone

Ryokan Kiritani Hakoneso Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 37 out of 69 reviews
Rating 8 - Good. 24 out of 69 reviews
Rating 6 - Okay. 6 out of 69 reviews
Rating 4 - Poor. 2 out of 69 reviews
Rating 2 - Terrible. 0 out of 69 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kin Man

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice traditional Japanese dinner and breakfast. Room with traditional Japanese tatami for sleeping. Staff are very nice welcoming and friendly. They even offer us a ride when we checkout. We travel with 2 children and they been very accommodating to our needs. Facilities provided 24hrs access to men and women public hot spring bath tub. There are also a private bath hot spring tub just for individual family to use. Overall been very happy with our stay on this roykan.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Would recommend staying here if you’re looking for a traditional Ryokan.
Stayed 1 night in Jun 2025

4/10 Poor

Steven

Travelled with partner
Disliked: Amenities, property conditions & facilities
Unfortunately this was not a satisfactory property, especially by Japanese standards. One should think of it as a budget Ryokan option. On a positive note: the food--all Japanese style--was very good. But the building itself is in sore need of a big renovation and makeover. The carpets are horribly discoloured, presumably clean but they appear dirty. The walls in general need to be repainted. Doors need to be replaced. Many other details need looking after. The smell in the building is not very pleasant. The onsen was small and uninviting. Various mats on the floor didn't give one confidence that all was clean. Staff in general was friendly and accommodating, though some of the male responses to requests were a bit gruff.
Stayed 2 nights in May 2025

6/10 Okay

Leslie

Mountain top ryokan in Gora

Lovely remote location but physical place is a little dated in the interior. The staff was delightfully friendly. The food was plentiful but this was my first experience with it and not sure what i was eating most of the time, lots of unknowns so, i will reserve comment except that it was plentiful and beautifully presented.
Stayed 2 nights in May 2025

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
A bit dated but excellent food and service. Really enjoyed staying here
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Travelled with family
Liked: Amenities
Staff were very friendly and helpful! Only thing was a slightly weird smell in the room - otherwise, very relaxing and quiet ryokan with nice onsen.
Stayed 1 night in Apr 2025

10/10 Excellent

Rosaele

Stayed 1 night in Apr 2025

10/10 Excellent

Ben, Pleasanton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refreshing stay in Gora

Amazing dining experience, nice staff, multiple options for onsens including family one. Public onsen across the street was nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay, but they gave me smaller room not I had booked. Service was good, good was so delicious!
Stayed 1 night in Apr 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Oct 2024

6/10 Okay

Daren

Travelled with partner
Liked: Cleanliness, staff & service
This ryokan is showing its age. Some maintenance could improve the aesthetics. Still, it was good value for the price. The staff and the food (we opted for half board) were terrific.
Stayed 2 nights in Oct 2024

8/10 Good

Arsalan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located Ryokan with a public onsen. The property is a little dated and the onsen was not the cleanest we experienced in Japan but the rooms were clean, comfortable and the location is beautiful. There are not a lot of dining options nearby so I recommend the half board plan. The breakfast and dinner was lovely.
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy retreat with onsen and great service

We were in the Hydrangea room downstairs, with its pretty screens and a private balcony, and plenty of space. The futon weren't as thick as some other places, but we had spares, so we gave ourselves another layer. We enjoyed our dinner and breakfast, with attentive service. Check-in was great, and we enjoyed the hot lemon drink served on arrival. This ryokan has a choice of onsen, and we opted for the private room, which was lovely and relaxing. It was easy to get here by bus, but only a short walk to the Cable Car, so we were ideally placed for exploring everything we wanted to see in the Hakone area.
Stayed 1 night in Apr 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff is amazing and you can book taxi
Stayed 1 night in Apr 2024

10/10 Excellent

calvin

Liked: Staff & service
Stayed 2 nights in Apr 2024

4/10 Poor

David

Stayed 2 nights in Mar 2024

8/10 Good

Joe, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and peaceful

The location of the ryokan was very nice. It was peaceful with a view of the mountains. The staff were friendly and helpful. The food was always delicious. The only negatives are that is on a hill, and the rooms are separated from the reception and dining area. The spa needs some updating, and it is a little run down.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Ryokan for family

This Ryokan is very family friendly and comfortably appointed. We enjoyed the public baths and Onsen and the food was excellent. I think the futons need to be replaced as they were pretty thin but otherwise it was a wonderful stay. Would come back again.
Stayed 1 night in Mar 2018

10/10 Excellent

Julie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japanese style ryokan with amazing food

We unexpectedly got what looked like the Japanese style honeymoon suite. It was detached from the rest and was this huge space. The food was excellent and it wasn't difficult to find the shared gender bath empty. We walked from Gora station, which was...very hilly and steep, so take a taxi if you have luggage or can't walk far.
Stayed 1 night in Jul 2017

8/10 Good

Andrew, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ryokan experience for a moderate price

This is a Ryokan, not a western hotel, so it should be judged against that. Check-in was easy. The room was clean and comfortable. There is no bed - a mattress and bedding is brought in and put on the floor while you are at dinner. This proved more comfortable than many a hotel bed. The hot spring is gender segregated and is adjacent to the public shower facilities. Rooms only have a sink and toilet. Hot spring was enjoyable and the shower facilities were fine - not fancy but they both got the job done. Dinner and breakfast are included and are served in a private room in the main building. Food was plentiful and tasty - all traditional Japanese dishes. It's not the fanciest Ryokan, but it was a nice experience and a great value.

6/10 Okay

Wong, HK

Liked: Cleanliness, property conditions & facilities

A bit expensive.

Charge for even a 2-year-old kid who does not need a bed.