Novotel Hamburg City Alster Hamburg, DEU - Best Price Guarantee

Room type	Options	Nightly price	Book
Standard Double Room, 1 Double Bed with Sofa bed 25 square metres 1 Double Bed and 1 Double Sofa Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 Double Bed and 1 Double Sofa Bed 269 sq feet Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Coffee/tea maker and room service (limited hours) Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Safe, double sofa bed, and free newspaper; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking, renovated in September 2019		Select dates to see price
Other room types
Standard Double Room, 1 Double Bed 25 square metres 1 Double Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.4 1 Double Bed 269 sq feet Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Coffee/tea maker and room service (limited hours) Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Safe, double sofa bed, and free newspaper; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking, renovated in September 2019		Select dates to see price
Superior Double Room, 1 Double Bed with Sofa bed 25 square metres 1 Double Bed and 1 Double Sofa Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.4 1 Double Bed and 1 Double Sofa Bed 269 sq feet Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Coffee/tea maker and room service (limited hours) Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Safe, double sofa bed, and free newspaper; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking, renovated in September 2019		Select dates to see price
Standard Twin Room, 2 Single Beds 25 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 2 guests (up to 1 child) Room cleanliness: Wonderful! 4.4 2 Twin Beds 269 sq feet Internet - Free WiFi and wired Internet access Entertainment - LCD television with satellite channels Food & Drink - Coffee/tea maker and room service (limited hours) Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, and rainfall showerhead Practical - Safe, free newspaper, and laptop workspace; free cribs/infant beds available on request Comfort - Climate-controlled air conditioning and daily housekeeping Non-Smoking, renovated in September 2019		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
Total number of rooms - 210
Number of floors - 5
Number of buildings/towers - 1
Conference space
Breakfast available (surcharge)
Laundry facilities
Television in common areas
Garden
Safe-deposit box at front desk
Spa services on site
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business centre
Dry cleaning/laundry service
Internet access - wireless
Full-service spa
Steam room
Sauna
Designated smoking areas
Tours/ticket assistance
Free WiFi
Free wired Internet
Year Built – 2004
Number of restaurants - 1
24-hour business centre
Number of meeting rooms - 7
Self parking (surcharge)
Number of bars/lounges - 1
Luggage storage
Vegetable garden
Covered parking
Children's games
Children's toys
Vegetarian breakfast available
Organic food
Locally-sourced food on site (80% or more)
At least 80% of all lighting comes from LEDs
Vegan menu options available
Vegetarian menu options available
Bulk dispenser for toiletries
No single-use plastic soft drink bottles
No single-use plastic stirrers
Biodegradable/compostable stirrers
No single-use plastic straws
Biodegradable/compostable straws
No single-use plastic water bottles
Reusable cups only
Reusable tableware only
Water-efficient showers only

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Laundry facilities
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Languages spoken

English
German

Parking

Self parking (surcharge)

Room Amenities

Novotel Hamburg City Alster offers 210 accommodations with safes and complimentary newspapers. LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily. Renovation of all guestrooms was completed in September 2019.

Room service (limited hours)
Free newspaper
Coffee/tea maker
Daily housekeeping
Phone
Private bathroom
Free toiletries
Hair dryer
In-room safe
Desk
In-room climate control (air conditioning)
Soundproofed rooms
Iron/ironing board (on request)
Blackout drapes/curtains
Shower only
Satellite TV service
Free WiFi
Free wired Internet
LCD TV
Rainfall showerhead
Free cots/infant beds
Electric kettle
Towels provided
Linens provided
Number of bathrooms: 1
Number of beds 2
Housekeeping on request
Soap
Shampoo
Toilet paper
Laptop-friendly workspace
Eco-friendly cleaning products provided
Eco-friendly toiletries
LED light bulbs
Change of towels (on request)
Change of bed sheets (on request)

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Novotel Hamburg City Alster has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

Bicycle rentals nearby
Sailing nearby
Bicycle rentals on site

Spa Services

Sauna in spa
Steam room in spa

Accessibility

Wheelchair accessible (may have limitations)

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Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!

Pet Policy

Pets allowed for an extra charge of EUR 15 per pet, per night
Dogs and cats only
Service animals are welcome, and are exempt from fees

You need to know

This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No rollaway/extra beds available

Children stay free

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

LGBTQIA friendly

Children stay free - maximum age 5

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Cashless transactions are available

Masks are not compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Comprehensive recycling policy

Fees

Optional extras

Fee for buffet breakfast: approximately EUR 27 for adults and EUR 5 for children
Covered self parking fee: EUR 26 per day (in/out privileges)
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Novotel Hamburg Alster Hotel Hamburg
Novotel Hamburg Alster Hotel
Novotel Alster Hotel
Novotel Hamburg Alster
Novotel Alster
Hamburg Novotel
Novotel Hamburg City Alster Hotel
Novotel Hamburg City Alster Hotel
Novotel Hamburg City Alster Hamburg
Novotel Hamburg City Alster Hotel Hamburg

We should mention

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Awards & Affiliations

Green Key (Gronne Nogle)

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Novotel Hamburg City Alster

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Get an overview of this hotel
Eco-certified Hamburg hotel in Hamburg-Nord with full-service spa

Popular property highlights

Languages spoken

Novotel Hamburg City Alster

Hotel Amenities