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Room type Options Nightly price Book
Comfort Triple Room
21 square metres
1 Double Bed 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Quadruple Room
28 square metres
1 Double Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Comfort Double Room
21 square metres
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Room
29 square metres
1 Queen Bed, 1 Twin Bed and 1 Double Sofa Bed
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Double Room (Queensize)
19 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Comfort Single Room
12 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Standard Double Room
19 square metres
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Single Room (Queensize)
12 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price
Standard Single Room
12 square metres
1 Twin Bed
Room sleeps 1 guest
Select dates to see price

Get an overview of this hotel
Pet-friendly hotel with free breakfast connected to the convention center in Hamburg

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Smoke-free property
24-hour front desk

With a stay at Hotel Alster in Hamburg (Hamburg City Center), you'll be within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This hotel is 1.9 mi (3 km) from Elbe Philharmonic Hall and 2.3 mi (3.7 km) from Reeperbahn.

Stay in one of 35 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

A complimentary buffet breakfast is served daily from 6:30 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Total number of rooms - 35
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Smoke-free property
  • Free WiFi
  • Daily
  • Luggage storage
  • Free buffet breakfast
  • Vending machine

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • German

Room Amenities

Hotel Alster offers 35 accommodations with safes and hair dryers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Bathrooms include showers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Free cots/infant beds
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1

Where to Eat

A complimentary buffet breakfast is served each morning between 6:30 AM and 11:30 AM.

Nearby Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per day
  • Dogs only
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

No rollaway/extra beds available

Children stay free

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Smoke detector

Children stay free - maximum age 4

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows guide to reopening holiday rentals (DTV & DFV - Germany)

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novum Alster
  • Novum Alster Hamburg
  • Novum Hotel Alster
  • Novum Hotel Alster Hamburg
  • Aachener Hof Hamburg
  • Hotel Alster Hotel
  • Novum Hotel Alster
  • Hotel Alster Hamburg
  • Hotel Alster Hotel Hamburg

We should mention

Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

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