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Visitors Inn

3.5 star property

Photo gallery for Visitors Inn

Hypo-allergenic bedding, pillow-top beds, in-room safe
Breakfast, lunch and dinner served
Lobby sitting area
Indoor pool, pool loungers
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available

Explore the area

View map
649 Main Street West, Hamilton, ON, L8S 1A2
  • Place, McMaster University
    ‪3 min drive‬
  • Place, TD Coliseum
    ‪3 min drive‬
  • Place, Hamilton Convention Centre
    ‪3 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(47 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Kitchenette

Superior Room, 1 King Bed, Kitchenette

Superior Room, 1 King Bed, Kitchenette

9.6 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Kitchenette

Superior Room, 2 Queen Beds, Kitchenette

Superior Room, 2 Queen Beds, Kitchenette

9.0 out of 10
Wonderful
(27 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room business centre

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(64 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Kitchenette

Family Suite, 2 Bedrooms, Kitchenette

Family Suite, 2 Bedrooms, Kitchenette

10.0 out of 10
Exceptional
(7 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Jetted Tub

Luxury Suite, 1 King Bed, Jetted Tub | Living room

Luxury Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Hamilton

With a stay at Visitors Inn in Hamilton (Westdale), you'll be within a 5-minute drive of Lake Ontario and TD Coliseum. .This hotel is 2.9 mi (4.6 km) from McMaster University and 0.5 mi (0.9 km) from Lafarge 2000 Trail.

What's nearby

  • McMaster University - 3 min drive - 1.9 km
  • TD Coliseum - 3 min drive - 2.6 km
  • Hamilton Convention Centre - 3 min drive - 2.6 km
  • Mohawk College - 4 min drive - 2.9 km
  • Royal Botanical Gardens - 5 min drive - 6.1 km

Getting around

  • Hamilton GO Centre - 3 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 15 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Tim Hortons - ‬12 min walk
  • ‪Tim Hortons - ‬10 min walk

About this property

Visitors Inn

Hotel with free parking, near Lake Ontario
Visitors Inn offers 60 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite to eat at The Hungry Traveler, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Hamilton? This hotel has 1250 square feet (116 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
The Hungry Traveler - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: CAD 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Hungry Traveler

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,250 square foot of space)
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Visitors Inn
Visitors Inn Hamilton
Visitors Hotel Hamilton
Visitors Inn Hamilton, Ontario
Visitors Hamilton
Visitors Inn Hamilton
Visitors Inn Hotel
Visitors Inn Hamilton
Visitors Inn Hotel Hamilton

Visitors Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1114 out of 1499 reviews
Rating 8 - Good. 302 out of 1499 reviews
Rating 6 - Okay. 41 out of 1499 reviews
Rating 4 - Poor. 22 out of 1499 reviews
Rating 2 - Terrible. 20 out of 1499 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
pool could have been warmer
Stayed 2 nights in Jul 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed at this hotel a few times and I always enjoy it. Front desk staff is nice, rooms are clean and comfortable; and the bed and pillows make it feel like you’re sleeping on a cloud. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great parking area, staff was wonderful, room was great, pool was great- would definitely stay here every time I visit Hamilton
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a must stay hotel. It was reasonably priced. Very clean and very comfortable. Staff were excellent. I recommend this place
Stayed 1 night in Jul 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Stayed 1 night in Jul 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Amenities, property conditions & facilities
The staff were amazing. Always smiling and offering to help with anything we needed. Such a great experience. We will definitely book next time in town
Stayed 3 nights in Jul 2025

10/10 Excellent

Nasrin

Stayed 1 night in Jul 2025

2/10 Terrible

Devand, Hagerstown

Travelled with pets, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The general condition of the hotel is fine , but i was feeling discriminated because i bring my Pomeranian service dog , and the guy from the front did a really bad expression and also was telling like “this is a service dog” I really felt discriminated it was a really bad experience I couldn’t sleep that night, people with services animal are not welcome in that hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Alison

Stayed 1 night in Jul 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a hotel

What a gem of a hotel! We were on a road trip and wanted a hotel near Toronto. We thoroughly enjoyed our stay. Every employee was pleasant and welcoming. Our room was super clean and the bathroom was nicely updated. We used the pool and hot tub both nights, both clean and well cared for. From the clean hallways, stairways to the restaurant and parking lot, you can tell that the owners take great pride in this hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Savannah

Stayed 1 night in Jul 2025

10/10 Excellent

Kristin

Liked: Staff & service, property conditions & facilities
It was a great price and was fantastic. We were impressed it was clean and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Niko

Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good commute to places and close to downtown.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful will be staying here each time I visit
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go to Visitor's Inn in Hamilton

It was a beautiful hotel, centrally located and very reasonably priced!
Stayed 1 night in Jul 2025

10/10 Excellent

Rolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hottub and nice pool
Stayed 1 night in Jul 2025

10/10 Excellent

Pomeroy, Forest Hills

Business traveller
Liked: Amenities
Great location and the friendliest staff I’ve ever met at a hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Aleshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at Visitors Inn, and all the staff were super friendly. The room was super clean and the bed was very comfortable. It was nice to have a room on the bottom floor where I could unload right at my door. I was worried about the noise from the highway, but it was super quiet. I decided to stay in and order diner from the restaurant and it was amazing. The young lady that was working was friendly and she mentioned that her mom was the cook. I took my food back to my room and was so good. I could tell that she she cooks with passion. My chicken fettuccine was cooked to perfection. I will definitely stay here again when travelling back and forth from Nunavut to New York.
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, with a hot tub and a pool.
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Callous , harsh reception

Front desk employee refused to check my daughter in at 8pm at night because she did not have a personsl credit card. ..would not accept her VisaDebit card. The reservation was made by me on my card for her. This was the reception they got after driving 5 hours to Hamilton from Sudbury for their son's surgery at 6:30 a.m. at McMaster children's hospital the following morning. I eventually convinced the desk person to process the reservation on my card as was planned. We will not use this hotel again...
Stayed 5 nights in Jul 2025