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Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
Oriental Jade Terrace City View
Room with view
70 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Oriental Emerald Twin
25 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Gem Suite Lake View
65 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Oriental Emerald
25 square metres
1 King Bed
Room sleeps 3 guests
Select dates to see price
Pearl Connecting
50 square metres
1 King Bed and 2 Twin Beds
Room sleeps 5 guests
(up to 2 children)
Select dates to see price
Oriental Pearl Twin
25 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
O'Presidential Suite Lake View
150 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Sapphire Old Quarter View
25 square metres
1 King Bed
Room sleeps 3 guests
(up to 1 child)
Select dates to see price
Emerald Connecting
70 square metres
1 King Bed and 2 Twin Beds
Room sleeps 5 guests
(up to 2 children)
Select dates to see price
Diamond Church View
Room with view
28 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Sapphire Twin Old Quarter View
25 square metres
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Ruby City View
Room with view
32 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury spa hotel, walk to Hoan Kiem Lake

Popular property highlights

Free WiFi
Business centre
Laundry facilities
Smoke-free property
24-hour front desk

A stay at The Oriental Jade Hotel places you in the heart of Hanoi, within a 5-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. This luxury hotel is 0.7 mi (1.1 km) from Hanoi Opera House and 0.8 mi (1.3 km) from Dong Xuan Market.

Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 120
  • Number of floors - 12
  • Number of buildings/towers - 1
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2019
  • Number of restaurants - 1
  • Number of meeting rooms - 2
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Airport transport - pickup (surcharge)
  • Pool sunloungers
  • Terrace
  • Couples/private dining
  • Proposal/romance packages available
  • No accessible shuttle
  • Area rugs in public areas
  • Lift door width (inches) - 39
  • Lift door width (centimetres) - 100

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Vietnamese

Room Amenities

The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Wireless internet access
  • Access via exterior corridors
  • Bidet
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Pillow menu
  • TV size 43
  • TV size (measurement) inch
  • Rainfall showerhead
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Hydromassage showerhead
  • Towels provided
  • Number of beds 2
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Electrical adaptors/chargers
  • Free extra futon
  • Lowered power points in bathroom
  • Visual fire alarm
  • Wheelchair-width doorways
  • Wardrobe
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Desk chair
  • Meal delivery service available
  • Magnifying mirror
  • Area rug/s in room
  • Doorway wheelchair width (inches) - 31
  • Doorway wheelchair width (centimetres) - 80

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

The Oriental Jade Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

  • Bicycle rentals nearby
  • Ecotours nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body scrubs
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Steam room in spa
  • Thai massage
  • Reflexology

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 15

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1200000 per night.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 0106639879. This property accepts Visa, Mastercard, Discover, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available.

Service animals not allowed

Debit cards

State tax ID - 0106639879

Staffed front desk

Carbon monoxide detector

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

gap period enforced between guest stays 48 hours

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000 per night
  • Bed sheets available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Oriental Jade Hotel Hanoi
  • Oriental Jade Hotel
  • Oriental Jade Hanoi
  • Hotel The Oriental Jade Hotel Hanoi
  • Hanoi The Oriental Jade Hotel Hotel
  • Hotel The Oriental Jade Hotel
  • The Oriental Jade Hotel Hanoi
  • Oriental Jade
  • The Oriental Jade Hotel Hotel
  • The Oriental Jade Hotel Hanoi
  • The Oriental Jade Hotel Hotel Hanoi

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Contactless check-out is available.

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