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The Oriental Jade Hotel

Photo gallery for The Oriental Jade Hotel

Terrace/patio
Poolside bar
Buffet
Poolside bar
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant

Explore the area

View map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪39 min drive‬

Room options

View all photos for Oriental Pearl Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Pearl Twin

8.0 out of 10
Very good
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Oriental Emerald

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald

9.4 out of 10
Exceptional
(22 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View

Sapphire Old Quarter View

8.8 out of 10
Excellent
(13 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ruby City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Ruby City View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room

Gem Suite Lake View

  • Lake view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Jade Terrace City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • Lake view
  • 150 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Pearl Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Emerald Connecting

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Emerald Connecting

  • 65 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Oriental Emerald Twin

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Oriental Emerald Twin

8.4 out of 10
Very good
(8 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

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About the area

Hanoi

With a stay at The Oriental Jade Hotel, you'll be centrally located in Hanoi, steps from St. Joseph's Cathedral of Hanoi and within a 5-minute walk of Hoan Kiem Lake. .This luxury hotel is 0.7 mi (1.1 km) from Hanoi Opera House and 0.8 mi (1.3 km) from Dong Xuan Market.

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 5 min walk - 0.5 km
  • Dong Xuan Market - 12 min walk - 1.0 km

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 49 min drive

Restaurants

  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Bánh Mỳ Mama - ‬3 min walk
  • ‪The Running Bean - ‬2 min walk
  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Bánh Cuốn 14 Bảo Khánh - ‬1 min walk

About this property

The Oriental Jade Hotel

The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Oriental Jade Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (80 centimetre wide)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for VND 1625000.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1625000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Oriental Jade Hotel Hanoi

Oriental Jade Hotel

Oriental Jade Hanoi

Hotel The Oriental Jade Hotel Hanoi

Hanoi The Oriental Jade Hotel Hotel

Hotel The Oriental Jade Hotel

The Oriental Jade Hotel Hanoi

Oriental Jade

The Oriental Jade Hotel Hotel

The Oriental Jade Hotel Hanoi

The Oriental Jade Hotel Hotel Hanoi

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 915 out of 1005 reviews
Rating 8 - Good. 63 out of 1005 reviews
Rating 6 - Okay. 15 out of 1005 reviews
Rating 4 - Poor. 5 out of 1005 reviews
Rating 2 - Terrible. 7 out of 1005 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Melinda, Smyrna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was ready when we checked in and was wonderful. All the staff were very pleasant. Great location but not too crazy. Easy walk to the lake and all the action of the weekend market. Will definitely stay here again if we ever find ourself back in Hanoi.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nitasha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, wonderful, wonderful staff! Very clean accommodations. We stayed in the presidential suite and it was wonderful. The views were amazing and the location was perfect. Definitely a great value!
Stayed 2 nights in Feb 2026

10/10 Excellent

Regine

Liked: Cleanliness, amenities, property conditions & facilities
yes, the staff were very nice, very helpful. I would definitely recommend it to my friends.
Stayed 2 nights in Feb 2026

10/10 Excellent

Paramjeet

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean rooms, helpful staff , excellent concierge services . Would recommend it highly
Stayed 2 nights in Jan 2026

10/10 Excellent

Dane

Stayed 3 nights in Feb 2026

10/10 Excellent

Michael, Kittery

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is outstanding. The location is great. The host has all the amenities I need. I felt very welcomed
Stayed 2 nights in Feb 2026

10/10 Excellent

Adena

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Oriental Jade is a little jewel in the heart of the Old Quarter. With all of the doctored reviews out there for hotels in Vietnam, I was genuinely concerned. The Oriental Jade exceeded all of my expectations. The staff was wonderful!! Everyone was eager to help and happy to just chat and offer ideas. They greet you with a welcome drink and cookies as they get your room key ready. The room was lovely and very clean - including the bathroom. The hotel has a very good complimentary breakfast with Vietnamese and Western options. There is a rooftop pool with bar and restaurant. The location cannot be beat. I am extremely picky about where I stay due to multiple health issues and The Oriental Jade is a perfect place to stay during your visit to Hanoi.
Stayed 1 night in Feb 2026

10/10 Excellent

Xinyi

Stayed 2 nights in Jan 2026

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

dinko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb location, amazing professional staff, delicious breakfast.
Stayed 1 night in Jan 2026

2/10 Terrible

TuanKhanh

Stayed 1 night in Jan 2026

10/10 Excellent

Ronald

Stayed 5 nights in Dec 2025

10/10 Excellent

LIEU

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
YES
Stayed 1 night in Jan 2026

10/10 Excellent

Haji

Stayed 1 night in Jan 2026

10/10 Excellent

LIEU

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, and efficient
Stayed 1 night in Jan 2026

10/10 Excellent

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay perfect location courteous staff Made my stay memorable Walkable to most attraction and market
Stayed 2 nights in Jan 2026

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
The staff was amazing! So kind and so helpful. There were some wonderful extras--juice when we arrived, fruit in our room, and plenty of help with suitcases.
Stayed 1 night in Jan 2026

10/10 Excellent

Manami, Hagatna

Liked: Cleanliness, amenities, property conditions & facilities
The room is very clean. The hotel stuff are very friendly, helpful, and excellent service.
Stayed 8 nights in Dec 2025

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely courteous and prepared breakfast takeaway as we were leaving very early. Great location as well.
Stayed 1 night in Jan 2026

10/10 Excellent

Cabot

The staff were wonderful and the breakfast had many delicious options.
Stayed 2 nights in Dec 2025

8/10 Good

Andriany, Singapore

The service was impeccable from the check-in bHowever we had disrupted sleep staying in the Ruby Room (which faced the road) as renovations went on till early in the morning. The hotel staff were sympathetic and offered to move us to another room. They also arranged for a complimentary airport transfer.
Stayed 5 nights in Dec 2025

10/10 Excellent

Kylee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Stayed 3 nights in Dec 2025

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when in Hanoi. Very conveniently located. Service is standout. Polite and attentive.
Stayed 5 nights in Dec 2025

10/10 Excellent

Henson

Travelled with family
Liked: Cleanliness, amenities
Staff were courteous and friendly. Amenities were satisfactory and the room was clean.
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Hotel is conveniently located near Hoan Kiem lake. Fortunately, the location also avoids a lot of the traffic and noise. Room was clean and comfortable. The breakfast had a lot of variety and was tasty. The staff was friendly and helpful.
Stayed 3 nights in Dec 2025