Book Premier Inn Headcorn accommodation from NZ$101

Style over substance in a lot of areas. Spa is a very small pool area with 4 beds which you can’t access until check in. Default answer to any request is no. We only gave our name at reception to be ushered back out the door and told to comeback later. No offer to hold luggage, told to go and sit outside restaurant and that there would be no food. Reception staff especially rude and unprofessional. Tasting menu good but surrounded by screaming babies and only one good server. Again any changes to menu told no and only the manageress had any idea on customer service

Stayed here many times. Love the hotel staff are so friendly. Our room is always clean and comfortable. Love the choice of a breakfast or a packed lunch brilliant fit when we are going out for the day.

Always a good stay at this hotel

The staff are courteous and friendly. The rooms are spotless and the facilities are very good. Great value for money.

The hotel was good location, lovely and helpful staff. The only downside is the hotel is old and could do with a refurbishment.

Lovely and luxurious