Accommodation near High Weald

The check in process was a little unclear for me as the website didn't say much, I arrived during dinner service and it was a tad strange lugging myself and my bags through the restaurant as I didn't really know where to go but after guidance from the staff I checked in at the bar, there is a separate entrance/exit to use once checked in which made it easier for daily use rather than going through the busy restaurant all the time. All of the staff were very friendly and helpful and my room and ensuite were bigger than I had expected. The bed was a good size with lovely pillows and fluffy duvet, it felt like home. I liked the room facilities such as the coffee pod machine, much nicer than sachets of cheap coffee in the morning and the hairdryer was good too. My room was very clean upon arrival and refreshed daily. The TV actually had a good choice of channels which all worked unlike some places. The bathroom was a great size with a powerful shower, good sized shower not a tiny box shower like you might expect from a hotel and it had nice large fluffy towels. I felt very comfortable and it was like a home from home for a few days. I was apprehensive about being above the busy wild west restaurant with loud music but you don't hear a thing, it was very peaceful which was great. This was the most comfortable hotel stay I've had in a while and I'd definitely return.

Swimming pool needs updating and cleaning

A few days in TW and wanted to be in the middle of it. Fabulous comfy bed and lovely bathroom. The staff were exceptional and even gave us a bottle of champers for our 20th wedding anniversary. Brilliant stay.

We stayed in the Pommery room on the second floor. It had a beautiful view from the windows and was a great size. The bathroom was huge. Very clean and well-equipped with safe, iron, ironing board, hair dryer and L’Occitane products, Just in need of a decor refresh.

Beautiful, old, slightly quirky but charming property - excellent staff and great food, can't speak highly enough of the place, may well return to Tonbridge Wells just to stay there again, but the town has plenty going for it too..

Really enjoy staying here. Feel very relaxed with great spa facilities. My wife had a 55 minute massage and said it was excellent. Weren’t 100% happy with the room we were put in but were quickly moved to a much better room with a bath which we were very pleased with. Cannot fault it here really and will definitely return.