6/10 Okay
Christina
Travelled with family and small children, Business traveller
28 Mar 2025
Disliked: Staff & service, amenities
We needed somewhere to sleep prior to an extremely early flight. I was not expecting much as it was affordable for the area and the proximity to Midway was appreciated.
What was not liked was the midnight staff. The man who checked me in was clearly over it and he wanted to go home. He was dismissive and talked to me as though I was stupid. He told me a credit card needed to be put on file in case of additional charges. I was told to enter my card in the device to have on file. It was credit card scanner three feet away from the tablet I was entering my information. He did a vague hand wave which did not cause me to look three feet away from the tablet.
Upon wake up at 430am, there was not hot water. I let the water run for a long time and it never got warm. I was certainly wake for my 630am flight after that chilly start.
As we were leaving the property, there were four police officers dealing with some kind of domestic situation in another room. It was a suburb of Chicago, so I guess I can’t expect much. Again, it was a place to nap before a flight. I certainly would not choose to stay at this location in the future if I was traveling for pleasure.
Christina
Stayed 1 night in Mar 2025
