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The Robertson House by The Crest Collection

5.0 star property

Photo gallery for The Robertson House by The Crest Collection

Interior
Exterior
Panoramic Riverview Room with Club Lounge Access
Restaurant
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View map
1 Unity Street, Singapore, 237983
  • Place, Robertson Quay
    ‪1 min walk‬
  • Place, Fort Canning Park
    ‪3 min walk‬
  • Place, Clarke Quay Central
    ‪7 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room Queen

Deluxe Room Queen

Deluxe Room Queen

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room Twin

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room Twin

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Panoramic Riverview Room with Club Lounge Access

Free minibar, in-room safe, desk, iron/ironing board

Panoramic Riverview Room with Club Lounge Access

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Free minibar, in-room safe, desk, iron/ironing board

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club room with club lounge access

Club room with club lounge access

Club room with club lounge access

7.0 out of 10
Good
(4 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

Free minibar, in-room safe, desk, iron/ironing board

Premier Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Singapore

With a stay at The Robertson House by The Crest Collection, you'll be centrally located in Singapore, steps from Singapore Repertory Theatre and within a 5-minute walk of Fort Canning Park. .This luxury hotel is 0.5 mi (0.8 km) from Sri Thendayuthapani Temple and 0.9 mi (1.4 km) from Clarke Quay Central.

What's nearby

  • Robertson Quay - 1 min walk - 0.0 km
  • Robertson Walk - 3 min walk - 0.3 km
  • Fort Canning Park - 3 min walk - 0.3 km
  • Clarke Quay Central - 7 min walk - 0.6 km
  • Orchard Road - 15 min walk - 1.3 km

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Singapore Changi Airport (SIN) - 31 min drive

Restaurants

  • ‪Moc Quan - ‬2 min walk
  • ‪Shin Minori Japanese Restaurant - ‬1 min walk
  • ‪Dutch Colony Coffee Co. - ‬1 min walk
  • ‪Caffe Italia - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk

About this property

The Robertson House by The Crest Collection

The Robertson House by The Crest Collection offers 336 air-conditioned accommodations with free minibar items and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 336 air-conditioned rooms featuring free minibar items and espresso makers. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Robertson House by The Crest Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (SGD 7.90 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 for adults and SGD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 150.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 40 for adults and SGD 20 for children
  • Covered self parking fee: SGD 7.9 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Clarke Quay Hotel
Clarke Quay Park Hotel
Hotel Clarke
Hotel Clarke Quay
Park Clarke Quay
Park Clarke Quay Singapore
Park Hotel Clarke
Park Hotel Clarke Quay
Park Hotel Clarke Quay Singapore
Park Quay Hotel
Park Hotel Singapore

The Robertson House by The Crest Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 295 out of 520 reviews
Rating 8 - Good. 138 out of 520 reviews
Rating 6 - Okay. 56 out of 520 reviews
Rating 4 - Poor. 15 out of 520 reviews
Rating 2 - Terrible. 16 out of 520 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Marcianna

Stayed 6 nights in Nov 2025

6/10 Okay

Marcel

Travelled with group
Liked: Cleanliness, staff & service
The staff was friendly and accommodating. For a 5 star rated hotel, the standard rooms were small, with very little space for unpacked clothes. One needs to live out of a suitcase. The bathroom drain control was loose - and was a challenge to use. A nicer shower curtain would be an improvement, rather the sheet of plastic used.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great pool area, clean and comfortable room. We were lucky enough to get a brilliant view over the pool, river and city! Staff keen to look after you, we left the do not disturb sign on the door as we didnt feel we needed room cleaning but were asked 3 times if we were sure!
Stayed 4 nights in Dec 2025

10/10 Excellent

Aaron

Stayed 1 night in Dec 2025

6/10 Okay

Nivedith

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was okay. Smaller than what it looks like in the pictures. Probably the only hotel in Asia that does not have a health faucet next to the toilet. Coffee shop staff rude & condescending. Front desk staff unhelpful and discourteous. Even something as simple as wanting change - they flatly say we don’t keep any .. which is bizarre for a hotel. Concierge team is excellent - the other staff should learn manners from them.
Stayed 2 nights in Nov 2025

6/10 Okay

Dorothy

Liked: Cleanliness, staff & service, room comfort
I booked my stay based on the hotel having a large pool with big cushions on the loungers. I was disappointed to discover they have not had them for a long time. The chairs were designed to have cushions. The pool had a lot of chipped and broken tiles. The room was ok but nothing special. Not a great 5 star hotel
Stayed 1 night in Nov 2025

10/10 Excellent

William

Stayed 2 nights in Nov 2025

2/10 Terrible

William

Disliked: Staff & service, amenities
Hotel did nothing about a noisy neighbour who was on their phone shouting from 1AM till 6AM. Despite multiple calls throughout the night nothing was done. They also have a number of fines and house rules like student accommodation. In reality this is run like a budget hotel with a pool.
Stayed 2 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast menu was fresh a good variety of food to cater for all tastes. Also the property is situated in a good area with access to transport and plenty of restaurants.
Stayed 3 nights in Nov 2025

10/10 Excellent

Andrea

Stayed 6 nights in Nov 2025

10/10 Excellent

Wenn

Stayed 1 night in Nov 2025

10/10 Excellent

robert llanto quioco, roanoke

Stayed 5 nights in Nov 2025

10/10 Excellent

Marco

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Lovely Hotel in great location. Handy for MRT & buses. Easy riverside walk to city marina bay and gardens. Plenty of eateries in the area and a lovely supermarket in the mall opposite to stock up the fridge. The only downside was small restaurant and no comfy lounge or bar area to relax in other than reception lobby or pool area ( unless you pay a premium for club rooms ). Also don’t buy a tourist card for transport as all buses and mrt take contactless cards ( tap in and out ) .. dirt cheap travel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Angel

Stayed 1 night in Nov 2025

10/10 Excellent

Batsuren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was good for a business trip.
Stayed 4 nights in Oct 2025

10/10 Excellent

Zse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay here for our 30th anniversary. The hotel is clean and the staff are super helpful. The hotel is also close the MRT station as well which makes it super easy to get around.
Stayed 3 nights in Oct 2025

8/10 Good

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel in great location - walking distance from Clarke Quay activity but far enough away to avoid noise and late night activities there if you wish. Small but clean, very comfortable rooms with all the facilities you would expect at 5 star level. Enjoyed our stay, but rate 4 out of 5 for avfew reasons that may matter less to you a) no a la carte breakfast option ( full buffet or nothing), other "unusual responses" at restaurant - when returning late afternoon on a hot humid Saturday attempting to order cold drinks and ice cream, was "we dont do dessert on weekends". Service in general very polite but sometimes not responsive. A small oversight in house keeping, not replenishing toilet paper becomes frustrating when an hour after calling to request more TP, a guest can use bathroom functionality as no TP has arrived. None of these is huge deal but taken collectively for me prevents straight 5 star rating. However overall very pleasant stay
Stayed 7 nights in Oct 2025

10/10 Excellent

Julian

Stayed 6 nights in Oct 2025

6/10 Okay

Sophie

Stayed 1 night in Oct 2025

10/10 Excellent

Siti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service is wonderful and the entire hotel experience was excellent. Location is beautiful and room quality was adequate.
Stayed 2 nights in Oct 2025

10/10 Excellent

KIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing , so friendly -rooms were great , walking distance to restaurants and subway -would stay again
Stayed 5 nights in Sep 2025

10/10 Excellent

Jill

Stayed 2 nights in Oct 2025

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a little small but very nice. Hard to open two suit cases. Otherwise, it eas lovely ....would go again and try for a bigger room.
Stayed 1 night in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall had a good stay at the hotel, friendly staff and quiet environment. The hotel is in a convenient location to get the trains, buses and a taxi without hassle. Lots of restaurants located at Clarke quay just few minutes away from the hotel. When I arrived at the property I was tired and jet lagged and it took close to 30minutes for me to just check in to my room because there was a queue of other guests also checking in, i believe they can work on that to be faster The only thing I didn’t like is that the housekeeping was cleaning the room as late as 4-5pm this would be the time I got back to my room to refresh and go to my next location only to find they haven’t cleaned the room yet. It was a bit of an inconvenience when I wanted to prepare and they came knocking to clean up at that hour. Otherwise good hotel, and very helpful staff
Stayed 5 nights in Sep 2025