See all properties
Save

Red Roof Inn Rochester - Henrietta

2.0 star property

Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Exterior
In-room safe, blackout curtains, free cots/infant beds, free WiFi
Laundry room
Electric vehicle-charging station

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Place, Veterans Memorial Park
    ‪2 min drive‬
  • Place, Rochester Institute of Technology
    ‪6 min drive‬
  • Place, University of Rochester
    ‪9 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Superior King Room-Non-Smoking

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

View all photos for Superior Room With Two Double Beds Non-Smoking

Free toiletries, towels, soap, shampoo

Superior Room With Two Double Beds Non-Smoking

  • Sleeps 4

View all photos for Ada Accessible Superior King Smoke Free

Free toiletries, towels, soap, shampoo

Ada Accessible Superior King Smoke Free

  • Sleeps 2

View all photos for Superior King Room With Roll-in Shower-Accessible/Non-Smoking

Free toiletries, towels, soap, shampoo

Superior King Room With Roll-in Shower-Accessible/Non-Smoking

  • Sleeps 2

Larger Deluxe King Smoke Free

  • Sleeps 2

Standard King Room

  • Sleeps 2

Similar properties

Deluxe Studio Suite, 1 King Bed, Non Smoking, Hot Tub | Jetted bathtub
Super 8 by Wyndham Henrietta/Rochester Area
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
3.4 out of 5, 1,101 reviews
The price is NZ$113
includes taxes & fees
1 Mar - 2 Mar
Super 8 by Wyndham Henrietta/Rochester Area

About the area

Henrietta

With a stay at Red Roof Inn Rochester - Henrietta in Henrietta, you'll be within a 5-minute drive of Marketplace Mall and Veterans Memorial Park. .This hotel is 2.6 mi (4.1 km) from Fair and Expo Center and 3.1 mi (5 km) from Cinemark Movies 10.

What's nearby

  • Veterans Memorial Park - 2 min drive - 2.6 km
  • Rochester Institute of Technology - 6 min drive - 7.5 km
  • University of Rochester - 9 min drive - 12.2 km
  • Strong Memorial Hospital - 9 min drive - 12.2 km
  • Strong - 15 min drive - 14.6 km

Getting around

  • Rochester Station - 19 min drive
  • Greater Rochester Intl. Airport (ROC) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Berlin's Halal Doner - ‬2 min drive
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Taco Bell - ‬11 min walk

About this property

Red Roof Inn Rochester - Henrietta

Hotel with free parking, near Veterans Memorial Park
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.6
Rating 10 - Excellent. 215 out of 1001 reviews
Rating 8 - Good. 128 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 182 out of 1001 reviews
Rating 2 - Terrible. 318 out of 1001 reviews

5.2/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

4/10 Poor

Sarah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2025

2/10 Terrible

Walter

Disliked: Cleanliness, property conditions & facilities
There were roaches in the room, it smell like cigarretes and was dirty.
Stayed 4 nights in Oct 2025

2/10 Terrible

Julie-Anne, Hamburg

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible horrible disgusting
Stayed 1 night in Jul 2025

4/10 Poor

Sarah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2025

6/10 Okay

Sarah

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2025

4/10 Poor

Korey

Stayed 1 night in Oct 2025

6/10 Okay

nicolas

Stayed 1 night in Nov 2025

8/10 Good

Tina

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
There was some kind of stains on the sheets and the outside of the hotel look trashy
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jul 2025

4/10 Poor

Cori

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room they checked me in to had a broken bathtub with a huge X shaped crack, that was so bad it bubbled out and you could push it back and forth. Also there was a creepy man that came from behind the counter while the clerk was checking us in, and after he heard my room number he went outside and sat on the bench. He then watched me and my daughter walk to our room. It was very unsettling. After finding the tub broken, I went back to the front desk and asked for a new room. I also asked about the man who was watching us and he said he didn't work there, but that he was just there to do cleaning. I asked if that man had access (keys) to the rooms and the clerk said he did not. He checked us in to another room. That room did not have a broken tub, but several of the lights didn't work, almost all of the outlets did not have covers or the covers were broken, there was a hole in the wall, the tub faucet dripped non stop, the tub was dirty, there was dog hair and melted candle wax in the bathroom, on the back of the toilet and the floor, the door lock was not secure and very loose. I was only staying there one night, and so I did not go back to the front desk again and express any frustrations. I just sucked it up. I would definitely not recommend this Red Roof Inn to anyone in the future.
Melted candle wax on the toilet and floor
Faucet would not stop dripping and tub was very dirty
Missing outlet cover - the hotel's microwave is what is plugged in here
Broken outlet cover
Stayed 1 night in Oct 2025

2/10 Terrible

Cindy

Travelled with group
Disliked: Cleanliness, amenities
First the tv remotes were a mess, had to have 2 remotes to work the TV, but only one was there, a brand new employee brought up a pile of remotes didin't have a clue, nice kid but, we figured it out our selves after he left. ....We had to ask for wash clothes and towels they had left two towels and 1 hand towel...nothing else. then we turned on the sink and the water leaked everywhere every time you turned on the faucet, we had to use one of the few towels to put on the floor with all the water... the sheets seemed new & were comfy. the pillows were so small and FLAT i had to roll the towels up to get a little thickness to the pillows, the rug was dirty between the 2 beds, the bathroom looked like it had spots of crap & or blood on the walls. i didnt expect much for the price but this was so bad...
Stayed 1 night in Nov 2025

8/10 Good

Frank

Stayed 2 nights in Oct 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no
Stayed 7 nights in Oct 2025

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 7 nights in Oct 2025

8/10 Good

Annette

Stayed 1 night in Oct 2025

2/10 Terrible

LeFawne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs in our room and everything was dirty (walls, TV, desk, sink, floors). Walks are thin. Can hear everything in next room. Smell was aweful. Brown spots on sheets.
Stayed 2 nights in Oct 2025

4/10 Poor

Sandra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Untrained staff took forever to check us in. Room smelled of air freshener covering up smoke smell even though facility claims to be 100% smoke free, shower curtain had mold/mildew on the bottom as if it wasn't washed/changed from previous guest, sink did not drain well, no bath matt, hair dryer was oily/gooey, something gooey on the floor, we had to call them 2 different times to get the tv to work (2 separate problems), and one of the night stands had no electricity anywhere near it so no place to plug in chargers. Plus the outdoor stairwell was dirty and cluttered with old shopping carts and laundry carts that looked like they were saved from the dumpster.
sink not draining properly
Stayed 2 nights in Oct 2025

4/10 Poor

Modesty

Disliked: Staff & service
when we arrived we were greeted by a nice lady and checked in when we tried to stay longer the male staff was rude and i got double charged for the extra night
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael, Rochester

Stayed 2 nights in Sep 2025

4/10 Poor

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Parking was fine but people were in lot through the night some with dogs making noise. Room has NO sound proofing. Sheets on bed were stained. Fire detector was removed from ceiling Microwave plate missing so could not use Tv did not work on second day. Was fixed an hour after reported. Only given one towel.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kellie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in poor condition, it needs a major clean up job!
Stayed 1 night in Oct 2025

4/10 Poor

TriciA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
My room as well as the linens smelled horrible of smoke. My clothes came home smelling like it and I had to wash everything when I got home. The body wash in the shower empty and the shampoo/ conditioner was low. But the bed was very comfortable and the staff was nice. This was okay for a one night if the room didn't smell so bad.
Stayed 1 night in Oct 2025

2/10 Terrible

Rosanna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Smell of room, cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Nicholas

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets were dirty and so was the bathroom and the entire rooms floor
Stayed 2 nights in Oct 2025