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Red Roof Inn Rochester - Henrietta

2.0 star property

Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
In-room safe, blackout curtains, free cots/infant beds, free WiFi
Electric vehicle-charging station
Exterior
Laundry room

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Marketplace Mall
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • University of Rochester
    ‪9 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Henrietta

With a stay at Red Roof Inn Rochester - Henrietta in Henrietta, you'll be within a 5-minute drive of Marketplace Mall and Veterans Memorial Park. .This hotel is 2.6 mi (4.1 km) from Fair and Expo Center and 3.1 mi (5 km) from Cinemark Movies 10.

What's nearby

  • Marketplace Mall - 4 min drive - 4.3 km
  • Tim Hortons Iceplex - 5 min drive - 7.2 km
  • Rochester Institute of Technology - 7 min drive - 5.1 km
  • University of Rochester - 9 min drive - 12.2 km
  • Strong Memorial Hospital - 10 min drive - 12.2 km

Getting around

  • Rochester Station - 20 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Berlin's Halal Doner - ‬2 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Taco Bell - ‬11 min walk
  • ‪Cracker Barrel - ‬4 min drive

About this property

Red Roof Inn Rochester - Henrietta

Hotel with free parking, near Veterans Memorial Park
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Reviews

Red Roof Inn Rochester - Henrietta Reviews

5.4

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 204 out of 1011 reviews
Rating 8 - Good. 117 out of 1011 reviews
Rating 6 - Okay. 171 out of 1011 reviews
Rating 4 - Poor. 191 out of 1011 reviews
Rating 2 - Terrible. 328 out of 1011 reviews

Reviews

6/10 Okay

Michelle

Travelled with family
Disliked: Property conditions & facilities
The
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael, Rochester

Stayed 2 nights in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness
Very good place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Theresa

Stayed 2 nights in Jun 2025

2/10 Terrible

Hristo

Disliked: Cleanliness, property conditions & facilities
dilapidated hotel, left immediately
Stayed 1 night in Jun 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a complete dump. Everything is dirty or broken!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast and easy check in
Stayed 2 nights in Mar 2025

10/10 Excellent

asem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Edwin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in Jun 2025

2/10 Terrible

Dennis Robert

Travelled with partner
Very disappointed to say the least. Exposed outlet wires. The outlet cover was laying on the floor. Pet odor in room. TV didn’t work in the 2 different rooms we were given. We couldn’t change the channels with the remote in the first room so they moved us to a second room. In the second room we could change the channels but couldn’t hear it because the volume adjustment didn’t work. Told we had to use the one set of towels provided for showers the WHOLE week we were there. Yuck!!! No cleaning service the whole week. There was a gap at the bottom of the door so critters could very easily get into our room. We heard the person in the next room every time he coughed AND we actually heard that person snoring too. Really had an unpleasant stay. Would NOT recommend you stay here.
Stayed 7 nights in May 2025

2/10 Terrible

Carolyn E

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
All of the beds at the Red Roof Inn needs to be replaced ASAP with new ones.
Stayed 7 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Meredith

Travelled with family
Room was disgusting. Smelled heavily like dog and I found literal trash under the bed. The bathroom didn’t work properly and you could see light coming under the entrance door. I’ve never been at a place this disgusting. If I hadn’t already paid I’d have left and gone to a better location.
Stayed 2 nights in Jun 2025

2/10 Terrible

Sarah

Disliked: Staff & service, property conditions & facilities, room comfort
The first room we were given reeked of smoke. The second also smelled funny but was acceptable. The soap dispenser by the sink was empty, reading lights over the bed were broken, and the shower drain was slow.The uncarpeted floor didn't seem clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Keoni

Stayed 2 nights in Apr 2025

10/10 Excellent

Veronica

Stayed 6 nights in May 2025

2/10 Terrible

Alex

Stayed 1 night in May 2025

2/10 Terrible

Jeffery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Carlo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Gabriel, Clifton springs

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Soon as I walked in the room floor is dirty hair all over the linens under the bed was dirty bottle caps wrappers.
Stayed 2 nights in May 2025

2/10 Terrible

Carolyn E

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Earl

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Shaylie

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The bedsheets were stained with brown splotches, and the entire room was dirty. The air conditioning unit looked like it hadn't been cleaned ever. We spent at least 20 minutes cleaning the room ourself before actually getting comfortable.
Stayed 7 nights in May 2025