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Macdonald Berystede Hotel

4.0 star property

Photo gallery for Macdonald Berystede Hotel

Indoor pool
Property amenity
Lobby sitting area
Bar (on property)
Property entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Bagshot Road, Sunninghill, Ascot, England, SL5 9JH
  • Place, Ascot Racecourse
    ‪4 min drive‬
  • Place, Lapland UK
    ‪7 min drive‬
  • Place, LEGOLAND® Windsor
    ‪10 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

Standard Double Room

  • Sleeps 2

Accessible Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Deluxe Family Room

  • Sleeps 2

Super Deluxe Suite

  • Sleeps 2

Standard Single Room

  • Sleeps 1

View all photos for Room, 1 Double Bed, Accessible (Accessible Double)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Double Bed, Accessible (Accessible Double)

7.0 out of 10
Good
(2 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Deluxe Double)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Double Bed (Deluxe Double)

8.4 out of 10
Very good
(8 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Deluxe Family 4)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 1 Double Bed (Deluxe Family 4)

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds (Deluxe Twin)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Room, 2 Single Beds (Deluxe Twin)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (Standard Double)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (Standard Double)

8.2 out of 10
Very good
(21 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed (Standard Single)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed (Standard Single)

  • 19 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds (Standard Twin)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds (Standard Twin)

7.6 out of 10
Good
(4 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe 4 Poster)

Deluxe Room, 1 Double Bed (Super Deluxe 4 Poster)

Deluxe Room, 1 Double Bed (Super Deluxe 4 Poster)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 Double Bed (Super Deluxe Double)

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Super Deluxe Suite)

Suite, 1 Double Bed (Super Deluxe Suite)

Suite, 1 Double Bed (Super Deluxe Suite)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2

Super Deluxe Four Poster

  • Sleeps 2

Super Deluxe Double Room

  • Sleeps 2

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About the area

Ascot

With a stay at Macdonald Berystede Hotel, you'll be centrally located in Ascot, a 3-minute drive from Ascot Racecourse and 9 minutes from LEGOLAND® Windsor. .This spa hotel is 8 mi (12.9 km) from Windsor Castle and 9.2 mi (14.9 km) from Thorpe Park.

What's nearby

  • Ascot Racecourse - 4 min drive - 3.4 km
  • Lapland UK - 7 min drive - 5.7 km
  • LEGOLAND® Windsor - 10 min drive - 11.6 km
  • Thorpe Park - 14 min drive - 17.1 km
  • Windsor Castle - 15 min drive - 15.9 km

Getting around

  • Ascot Station - 2 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Royal Ascot Tea Rooms - ‬18 min walk
  • ‪Costa Coffee - ‬4 min drive
  • ‪The Windmill - ‬2 min drive
  • ‪The Sun Cafe - ‬10 min walk
  • ‪Fego Caffé - ‬4 min drive

About this property

Macdonald Berystede Hotel

Macdonald Berystede Hotel offers 126 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 126 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Satisfy your appetite for dinner or brunch at the hotel's restaurant, Acanthus, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Ascot? This hotel has 8472 square feet (787 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Acanthus - This restaurant serves breakfast, brunch, and dinner. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: GBP 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Acanthus
  • Diadem Bar
  • Oak Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 8,472 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Berystede
Berystede Hotel
Berystede Macdonald Hotel
Hotel Berystede
Macdonald Berystede
Macdonald Berystede Ascot
Macdonald Berystede Hotel
Macdonald Berystede Hotel Ascot
Macdonald Hotel Berystede
Macdonald Berystede Hotel And Spa
Macdonald Berystede Hotel Sunninghill
Macdonald Berystede
Macdonald Berystede Hotel Hotel
Macdonald Berystede Hotel Ascot
Macdonald Berystede Hotel Hotel Ascot

Macdonald Berystede Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 317 out of 848 reviews
Rating 8 - Good. 259 out of 848 reviews
Rating 6 - Okay. 160 out of 848 reviews
Rating 4 - Poor. 66 out of 848 reviews
Rating 2 - Terrible. 46 out of 848 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mark

Liked: Staff & service, room comfort
Had stayed here a few days. Foyer and exterior on arrival is excellent. Rooms felt very tired and dated. TV didn’t work ;was reported and the staff couldn’t get it fixed either……. No channels). Breakfast service was pleasant enough. Nice setting. Just felt like it had been warned from the day before (sausages and bacon). Cheese looked like it had been left out too long and was crying out for help. - bed was comfortable enough, and had a good sleep. - Staff were very friendly and all clearly did the best they could within their control. - Spa was clearly having maintenance, so couldn’t use showers or mens dressing room. Pool was pleasant enough, my limited on this visit
Stayed 1 night in Nov 2025

8/10 Good

JUDY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is good and pool is a good size but the outdoor jets were not working which was disappointing. Good sound booking though.
Stayed 1 night in Nov 2025

6/10 Okay

Simon

Stayed 1 night in Nov 2025

8/10 Good

Deborah

Stayed 1 night in Oct 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, room comfort
A comfortable bed with nice linen. The bathroom is dated and needs replacing. Could be better lit from the car park to reception. Breakfast was fine - not terrible not great.
Stayed 1 night in Nov 2025

6/10 Okay

Sarah

Travelled with partner
Disliked: Amenities
The water didn’t run either cold or hot just like warm. There was a messy area outside our window with roll pallets and crates. We were in a room by the stairs and the creaky floor boards were very noisy. On the first day at 3pm I had to request our room be made up and then on the second morning we were woken up at 8pm with house cleaning wanting to make up our room which we were vacating that morning.
Stayed 2 nights in Oct 2025

8/10 Good

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from booking in til leaving, everything was spot on spa food and room
Stayed 1 night in Oct 2025

8/10 Good

catrin

Liked: Cleanliness, staff & service, amenities
The room was clean and the beds were comfortable. However the bedside lamp on the left was missing which was inconvenient. The safe didn't work again inconvenient probably due to non working batteries which were exposed. The TV remote didn't work probably due to dead batteries. All these issues were inconvenient but as we were only staying for one night we managed. These issues were reported to reception .
Stayed 1 night in Oct 2025

10/10 Excellent

David, Leeds

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spa service and excellent meal.
Stayed 1 night in Oct 2025

2/10 Terrible

David

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
I’m afraid this was totally disappointing. The room upgrade arranged in advance wasn’t done to accommodate our son, meaning we had to move from one room to the other. The mattress was knackered and they failed to change it after two requests. We intended to stay two nights but in the end left after one after my partner and I failed to get any sleep. I wasn’t charged for the second night and intend on ensuring we get a refund for the first night via the hotel or through a chargeback via our credit card.
Stayed 2 nights in Oct 2025

2/10 Terrible

Kelly

Stayed 1 night in Oct 2025

8/10 Good

J

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mohammed

Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Travelled with group
Disliked: Staff & service, amenities
Corporate hotel that did the job that was required
Stayed 1 night in Jun 2025

4/10 Poor

Natalie

Travelled with family
Disliked: Cleanliness, staff & service

Dirty rooms

The room had dirt on the walls and curtains. The bath was broken and had brown stains on it. Not what I was expecting from this hotel. Had to pay extra for a latte as only ‘normal coffee’ was included in the breakfast. Ordered a vanilla latte and a plain latte arrived. Was then told they didn’t have syrup. To then be told they could get one from the bar. Latte was then cold by the time they brought syrup over. Very disappointing stay
Stayed 1 night in Aug 2025

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was very comfy 😁 Bathroom was a bit tired but very clean Pool and spa facilities were a nice treat
Stayed 2 nights in Sep 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful break away , with excellent facilities. Spa was great , especially the thermos pool.
Stayed 1 night in Sep 2025

4/10 Poor

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed in better premier inns

Very disappointing stay. Hotel is unloved worst 4* ive stayed at booked a deluxe room there was nothing deluxe about it no little touches not even water in the room. The water dispenser outside the room was running warm water when i asked for water was told to go to level above. Breakfast is basic buffet again nothing special pool is dirty not looked after changing rooms full of rubbish dirty towels pool not manned so kids running riot jumping in the pool everywhere facilities all in all not good all mouldy in need of redecoration no robes given for spa hotel. Steam room wasnt working the costume dryer was broken. There was room service plates left out and not cleared up for over 12hours disguising to walk past. All the hotel is worm needs redecorating and carpeting. We were woken at 6am by tradesman talking on phone and everytime the people walked across the floor in the room above it sounded like plates shaking. The only positive thing i can say is there is elemis shampoo and tolitries we will not return!
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Stayed 2 nights in Sep 2025

8/10 Good

Razi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

TIMOTHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Spa & Pool facilities if a little dated & tired. Emily on hotel reception was excellent - attentive, professional & caring … a real gem & a credit to the hotel!!
Stayed 1 night in Aug 2025

6/10 Okay

Christopher

Stayed 1 night in Aug 2025