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Embassy Suites by Hilton at Hot Springs Convention Center

3.5 star property

Photo gallery for Embassy Suites by Hilton at Hot Springs Convention Center

Lobby
Restaurant
Reception
Indoor pool
55-inch Smart TV with cable channels, Netflix, streaming services

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
400 Convention Blvd, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪10 min walk‬
  • Magic Springs and Crystal Falls
    ‪4 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪12 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Suite, 2 Double Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Double Beds, Non-Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, Two Double Beds, Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite One King and One Sofa Bed Non-Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Suite One King and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Room, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite One King and One Sofa Bed Corner

55-inch Smart TV with cable channels, Netflix, streaming services

Deluxe Suite One King and One Sofa Bed Corner

  • 57 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

One King Bed, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Presidential Suite, 1 King Bed, Non Smoking

  • 124 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Executive Suite, 1 King Bed, Non Smoking

  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, in-room safe, desk, laptop workspace

Suite, Non-Smoking, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

55-inch Smart TV with cable channels, Netflix, streaming services

Premium Room, 2 Double Beds, Non Smoking (Wellness, In-room air purification)

  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Non Smoking (Wellness, In-room air purification)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

55-inch Smart TV with cable channels, Netflix, streaming services

Standard Suite Two Double and One Sofa Bed Non-Smoking

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

55-inch Smart TV with cable channels, Netflix, streaming services

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Double Queen Room 1 | Living area

The Hotel Hot Springs

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1730)
The price is NZ$316
for 1 room
includes taxes & fees
17 May - 18 May
The Hotel Hot Springs

About the area

Hot Springs

With a stay at Embassy Suites by Hilton at Hot Springs Convention Center, you'll be centrally located in Hot Springs, steps from Hot Springs Convention Center and 5 minutes by foot from Hot Springs National Park. .This hotel is 0.5 mi (0.8 km) from Bathhouse Row and 2.2 mi (3.6 km) from Magic Springs and Crystal Falls.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.1 km
  • Hot Springs National Park - 5 min walk - 0.5 km
  • Bathhouse Row - 10 min walk - 0.9 km
  • Oaklawn Racing Casino Resort - 4 min drive - 3.7 km
  • Magic Springs and Crystal Falls - 4 min drive - 3.7 km

Getting around

  • Malvern Station - 30 min drive
  • Clinton National Airport Airport (LIT) - 63 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Arlington Lobby Cafe - ‬16 min walk
  • ‪Pho Hoang My Vietnam N - ‬11 min walk
  • ‪Hot Springs Mountain Tower - ‬7 min drive
  • ‪501 Prime - ‬11 min walk

About this property

Embassy Suites by Hilton at Hot Springs Convention Center

Hotel with free breakfast, steps from Hot Springs Convention Center
Embassy Suites by Hilton at Hot Springs Convention Center offers 246 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations are furnished with double sofa beds and dining tables. 55-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 246 guestrooms featuring refrigerators and microwaves. 55-inch Smart televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hot Springs? This hotel has 8400 square feet (780 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Embassy Suites by Hilton at Hot Springs Convention Center has a restaurant on site.
Cascades - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: WiFi (USD 9.95 per day)

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Uncovered parking on site (USD 10 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Cascades

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • 8,400 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • No lift
  • Pool hoist on site
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Dining table
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Renovations and closures

The following facilities or services will be unavailable from April 9 2025 to May 5 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 10.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards

We should mention

This property does not have elevators
Pool access available from 6 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hot Springs
Embassy Suites Hot Springs Hotel
Hot Springs Embassy Suites
Embassy Suites Hot Springs Hotel Hot Springs
Embassy Suites Hilton Hot Springs Hotel
Embassy Suites Hilton Hot Springs
Embassy Suites by Hilton Hot Springs Hotel Spa
Embassy Suites by Hilton at Hot Springs Convention Center Hotel

Embassy Suites by Hilton at Hot Springs Convention Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 607 out of 1125 reviews
Rating 8 - Good. 237 out of 1125 reviews
Rating 6 - Okay. 133 out of 1125 reviews
Rating 4 - Poor. 72 out of 1125 reviews
Rating 2 - Terrible. 76 out of 1125 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Shauna

Travelled with group
We were unaware that the hotel was under major construction and it was pretty rough for the price. We also were sent to a room on the 3rd floor first and it smelled like smoke horribly, they did give us a new room, but the TV didn't work and it was really cold because there was no carpets anywhere on the hotel itself. They were doing the normal amenities but they were not the quality we are used too.
Stayed 2 nights in Jan 2025

6/10 Okay

Eric

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room not quiet. First room smell like cigarette smoke but staff switched rooms quickly. Major renovation construction that was not disclosed at booking.
Stayed 2 nights in Jan 2025

8/10 Good

LaShayla D

Stayed 1 night in Jan 2025

2/10 Terrible

Susie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Bad convention 2025

My son and I were there for state beta convention and we were very disappointed. The room smelled bad. There was no linens for the hideaway bed. They don't have plastic shower liners so water ended up everywhere. Breakfast was good but the man in the restaurant was rude and yelled at our beta students when they were trying to help clean up their tables.
Stayed 2 nights in Jan 2025

10/10 Excellent

Allie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

junmo

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was quite surprised upon arriving at the hotel to find that there was significant construction taking place inside. There had been no prior notification about this, which caught me off guard. Secondly, the room I had reserved was unavailable, and I was given a room with double beds instead of a queen bed as initially booked. Again, there was no prior notice about this change. While I was offered a same-day coupon for one appetizer (worth approximately $20) at the hotel restaurant as compensation, I am unsure about the price difference between the rooms. Upon entering the assigned room, I found it to be in extremely poor condition, with old furniture, dirty floors, and an unclean bathroom. Due to these issues, I requested to cancel the second night of my stay and receive a refund, but I was informed that this was not possible since the reservation was made through Expedia. During my stay, I repeatedly encountered cockroaches in the bathroom, which I had to deal with myself. This made the stay even more unpleasant. Lastly, upon checking out, I requested a receipt but was told it could not be provided as the booking was made through Expedia.
Stayed 2 nights in Jan 2025

10/10 Excellent

Shelia

Stayed 1 night in Jan 2025

10/10 Excellent

Sasan, Plano

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the core places.
Stayed 2 nights in Dec 2024

8/10 Good

Prakash

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Ok
Stayed 1 night in Jan 2025

6/10 Okay

Bryan

Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean. Lobby was under construction and a mess but overall stay was great.
Stayed 2 nights in Jan 2025

6/10 Okay

Bryan

Travelled with family, Travelled with group
Liked: Amenities
Nice and friendly staff. Very nice hotel other than the reconstruction goong on.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Embassy suites always offers great breakfast options, friendly staff and rooms are spacious and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and I love the breakfast with the omelet bar
Stayed 1 night in Jan 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Amenities
We had a wonderful experience. The room was so spacious and clean!!! Wish we could have stayed longer. After staying here for one night then moving on to Memphis for two, thought we would have the same experience by booking the Doubletree by Hilton near Beale St however that was not the case. We will definitely look for Embassy Suites by Hilton for our next trip!!
Stayed 1 night in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Alarms were going off we exited the building and firemen were coming inside didn't know what was going on.
Stayed 1 night in Jan 2025

6/10 Okay

Janet

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Condition of the property was shabby. It is going through a complete renovation, but looked like the renovation should have been done 5 years ago. This property was NOT up to Embassy Suites Standards .
Stayed 1 night in Jan 2025

10/10 Excellent

Alicia

Stayed 2 nights in Dec 2024

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The bed was load and they was working on the floor and it was so load and I couldn’t rest because sat it was so load with ppl working on there floor
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Nice stay. They were remodeling so I am sure it will be beautiful
Stayed 1 night in Jan 2025

10/10 Excellent

Cherika

Stayed 3 nights in Dec 2024

2/10 Terrible

Stasey

Travelled with family and small children
Disliked: Amenities
Under construction. This information should be given when booking . This affected breakfast, as not as many options. This was why I didn’t book at another hotel, because it was under construction. This Embassy Suites was past do for renovations. Couch stained and thread bare. Carpet was coming up and rolls everywhere, and bathtub was very stained.! Not up to ES standards.
Stayed 3 nights in Dec 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities
The location is close enough to Central. They are remodeling right now. For us that was not a problem it’s quiet inside the room just noisy while eating breakfast. The staff were friendly and helpful when needed. We would stay again. When remodel is complete it should be lovely.
Stayed 4 nights in Dec 2024

8/10 Good

FNU

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel interior is good but bathroom and items in the bathroom are not much great. Little older
Stayed 1 night in Dec 2024

8/10 Good

Aboozar

Stayed 4 nights in Dec 2024