The Hotel Hot Springs

3.0 star property

Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area
Terrace/patio
Lobby sitting area
King Room 2 | In-room business centre
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Bar

Explore the area

View map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bathhouse Row
    ‪7 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

King Room 1

9.0 out of 10
Wonderful
(147 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

Double Queen Room 1

9.0 out of 10
Wonderful
(183 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Hot Springs

With a stay at The Hotel Hot Springs in Hot Springs (Downtown), you'll be a 4-minute walk from Hot Springs National Park and 8 minutes by foot from Bathhouse Row. .This hotel is 2 mi (3.2 km) from Oaklawn Racing Casino Resort and 0.1 mi (0.1 km) from Hot Springs Convention Center.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 km
  • Hot Springs National Park - 3 min walk - 0.3 km
  • Bank of the Ozarks Arena - 5 min walk - 0.5 km
  • Quapaw Baths - 7 min walk - 0.6 km
  • Bathhouse Row - 7 min walk - 0.6 km

Getting around

  • Malvern Station - 30 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive

Restaurants

  • ‪501 Prime - ‬12 min walk
  • ‪Burger King - ‬11 min walk
  • ‪SQZBX Brewery & Pizza - ‬7 min walk
  • ‪Ouachita Bar & Grill - ‬7 min walk
  • ‪Maxine's Live - ‬5 min walk

About this property

The Hotel Hot Springs

Hot springs hotel with free local shuttle connected to the convention center in Hot Springs
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Satisfy your appetite for dinner at Inside Track Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves dinner only. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 14 per night)
  • Valet parking on site (USD 21.90 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 17 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.00 for adults and USD 11.00 for children
  • Self parking fee: USD 14.00 per night
  • Valet parking fee: USD 21.90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

Reviews

The Hotel Hot Springs Reviews

8.8

Excellent

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1152 out of 1859 reviews
Rating 8 - Good. 432 out of 1859 reviews
Rating 6 - Okay. 164 out of 1859 reviews
Rating 4 - Poor. 72 out of 1859 reviews
Rating 2 - Terrible. 39 out of 1859 reviews

Reviews

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
Wonderful place to stay. The staff are very polite and professional. The room is very spacious and accommodating. The atmosphere surrounding. The hotel felt very safe.
Stayed 3 nights in Sep 2025

10/10 Excellent

Venita

Liked: Cleanliness, staff & service, property conditions & facilities
room was very quiet clean staff was very professional. Thank you.
Stayed 1 night in Sep 2025

4/10 Poor

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The shuttle bus drivers were extremely kind and helpful. The hotel is older but nice. I liked our room having no carpet. Location was near everything - easily walkable.
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, from the front desk clerk to the shuttle driver to the bar waitress!
Stayed 1 night in Sep 2025

10/10 Excellent

jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

millicent

Stayed 1 night in Sep 2025

10/10 Excellent

Mikki

Stayed 1 night in Aug 2025

2/10 Terrible

troy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutly filthy, no place to unload, parking is a block away and for a 12.00 fee.
baseboards were filty throughout the room
baseboards again
Blood on the sheets
The walls had stains
Stayed 1 night in Sep 2025

10/10 Excellent

Gopala Venkata Ramana

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Tonya

Liked: Staff & service, property conditions & facilities, room comfort

HHS

A value as long as it's not horse racing season. This is an ok place with a decent breakfast included.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gilberto, Memphis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet
Stayed 2 nights in Sep 2025

8/10 Good

Latoya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was GREAT . It was just the parking beside that EVERYTHING was great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Vel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo traveler, my experience was pleasant and i felt safe. The meals were excellent. I recommend.
Stayed 1 night in Sep 2025

6/10 Okay

Rebecca

Travelled with partner
Liked: Amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to all the fun and food in downtown Hot Springs. Friendly and professional staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was fine. The breakfast however was horrible!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chris is an invaluable team member!! ALWAYS helping or offering help to any guest. Staff was good but Chris truly elevated my experience there and made it feel welcoming. Exceptional energy and enthusiasm my whole stay from that gentleman!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Levi

Stayed 1 night in Aug 2025

10/10 Excellent

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a fair price.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Amenities
Parking was ok. The scan app for parking payments is not very intuitive. It could be improved but the hotel staff did a good job getting it squared away for me.
Stayed 1 night in Sep 2025