The Hotel Hot Springs

3.0 star property

Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area
American cuisine
Lobby sitting area
Aerial view
King Room 1 | In-room business centre

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • 24/7 front desk
  • Bar

Explore the area

View map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Bathhouse Row
    ‪7 min walk‬
  • Place, Oaklawn Racing Casino Resort
    ‪6 min drive‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

King Room 1

9.0 out of 10
Wonderful
(147 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(35 reviews)
  • Sleeps 2
  • 1 Queen Bed

Double Queen Room 1

9.0 out of 10
Wonderful
(182 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Hot Springs

With a stay at The Hotel Hot Springs in Hot Springs (Downtown), you'll be steps from Hot Springs Convention Center and 4 minutes by foot from Hot Springs National Park. .This hotel is 0.4 mi (0.7 km) from Bathhouse Row and 2 mi (3.2 km) from Oaklawn Racing Casino Resort.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 km
  • Quapaw Baths - 7 min walk - 0.6 km
  • Bathhouse Row - 7 min walk - 0.6 km
  • Magic Springs and Crystal Falls - 4 min drive - 4.0 km
  • Oaklawn Racing Casino Resort - 6 min drive - 4.0 km

Getting around

  • Malvern Station - 30 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive

Restaurants

  • ‪501 Prime - ‬12 min walk
  • ‪SQZBX Brewery & Pizza - ‬7 min walk
  • ‪Bistro 400 - ‬5 min walk
  • ‪Ouachita Bar & Grill - ‬7 min walk
  • ‪Burger King - ‬11 min walk

About this property

The Hotel Hot Springs

Hot springs hotel with free local shuttle connected to the convention center in Hot Springs
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Satisfy your appetite for dinner at Inside Track Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves dinner only. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 14 per night)
  • Valet parking on site (USD 21.90 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 11.25 for adults and USD 11.25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 11.25 for adults and USD 11.25 for children
  • Self parking fee: USD 14.00 per night
  • Valet parking fee: USD 21.90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1137 out of 1848 reviews
Rating 8 - Good. 441 out of 1848 reviews
Rating 6 - Okay. 161 out of 1848 reviews
Rating 4 - Poor. 71 out of 1848 reviews
Rating 2 - Terrible. 38 out of 1848 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bobby

Travelled with family, Business traveller
Liked: Staff & service
Rooms should have been a little nicer for the price
Stayed 4 nights in Jul 2025

10/10 Excellent

Boyd, Pflugerville

Liked: Cleanliness, staff & service, property conditions & facilities
Exceeded expectations. Great location, too!
Stayed 2 nights in Jul 2025

8/10 Good

Jennifer, Lynnwood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shower drain was clogged and the bath soap was empty
Stayed 1 night in Jul 2025

6/10 Okay

Robbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great, clean hotel.

Staff was so nice and helpful. We loved Ron the valet guy. The hotel was nice but the bed was so hard and I could feel the springs in the middle of the bed. I would recommend for just 1 night, it’s good. The view was very nice and the breakfast was outstanding.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Decent Stay for price!

Hotel seems a little outdated on the outside. Room was clean and modern. Walkable to Bath-house row area. Eatery was good and server was friendly. Mattresses were comfortable and coffee was fantastic in breakfast area!
Stayed 1 night in Jul 2025

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Irish Pub is amazing! The lounge is nice and bartender is very personable.
Stayed 1 night in Jul 2025

10/10 Excellent

Sal

Stayed 1 night in Jul 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member I encountered was nice, polite, pleasant and asked if I needed anything.
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Professional staff and service. Anyone staying in Hot Springs, this is the place to stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was especially friendly. This is a great place to stay. I've stayed here many times!
Stayed 1 night in Jul 2025

8/10 Good

Richard, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Lori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bell staff were the best! These guys understand hospitality. Front desk staff were ok- Michele was terrific. Breakfast was ok; how about a waffle maker? Not a fan of powdered eggs. Room was a nice size, beds comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, shuttle drive on Friday night was awesome.
Stayed 1 night in Jul 2025

10/10 Excellent

Nereida

Stayed 1 night in Jul 2025

6/10 Okay

Hadia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We liked the location because we were close to everything. The bedsheet had a blood stain. There was a huge roach my fiance found in our room running around, and a dead roach in the light above our room door that was off-putting. The breakfast was ok.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was really nice
Stayed 1 night in Jul 2025

10/10 Excellent

Darla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Bela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is new. Rooms are clean. Breakfast can be better
Stayed 2 nights in Jul 2025

8/10 Good

deborah

Travelled with family and small children
Liked: Cleanliness, amenities
Staff was great, great location walking distance from bathhouse row. It is an older hotel, the beds were ok and room was clean and self parking is two blocks away so make sure you drop off your luggage at the door the road is gravel in some parts so you will be dragging your stuff
Stayed 1 night in Jul 2025

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was great. We wanted this hotel mainly for the views. Those did not disappoint. I requested highest available and was able to get the second highest floor. Views were beautiful! The complimentary breakfast was not great. We have two children and there wasnt any of the pancake/waffles that they love. Overall cleanliness was pretty good. Staff was very nice. Parking is the worst part. Prepare to pay $12 per night for the parking garage on the side of the hotel except 1 street over or $20 a day Valet service.
Stayed 3 nights in Jul 2025

6/10 Okay

Crystal

Stayed 2 nights in Jul 2025

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Sharon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Needs renovations
Stayed 1 night in Jul 2025

10/10 Excellent

Sheshacharya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew, Arkadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Had to pay for parking. Why?
Stayed 1 night in Jul 2025