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The Hotel Hot Springs

3.0 star property

Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area
King Room 2 | In-room business centre
Lobby
Terrace/patio
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Place, Hot Springs Convention Center
    ‪1 min walk‬
  • Place, Hot Springs National Park
    ‪3 min walk‬
  • Place, Bathhouse Row
    ‪8 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪7 min drive‬

Room options

View all photos for King Room 1

King Room 1 | Living area

King Room 1

9.0 out of 10
Wonderful
(162 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(37 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

9.0 out of 10
Wonderful
(192 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Embassy Suites by Hilton at Hot Springs Convention Center
Downtown
  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.4 out of 5, Excellent, 1,161 reviews
The price is NZ$237
includes taxes & fees
10 May - 11 May
Embassy Suites by Hilton at Hot Springs Convention Center

About the area

Hot Springs

With a stay at The Hotel Hot Springs in Hot Springs (Downtown), you'll be steps from Hot Springs Convention Center and 4 minutes by foot from Hot Springs National Park. .This hotel is 0.4 mi (0.7 km) from Bathhouse Row and 2 mi (3.2 km) from Oaklawn Racing Casino Resort.

What's nearby

  • Hot Springs Convention Center - 1 min walk - 0.0 km
  • Hot Springs National Park - 3 min walk - 0.3 km
  • Bank of the Ozarks Arena - 5 min walk - 0.5 km
  • Quapaw Baths - 7 min walk - 0.6 km
  • Bathhouse Row - 8 min walk - 0.7 km

Getting around

  • Malvern Station - 30 min drive
  • Hot Springs, AR (HOT-Memorial Field) - 11 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Pho House - ‬15 min walk
  • ‪501 Prime - ‬12 min walk
  • ‪Don Juan Mexican Bar and Grill - ‬3 min drive
  • ‪The Winery Of Hot Springs - ‬2 min drive

About this property

The Hotel Hot Springs

The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 196 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Satisfy your appetite for dinner at Inside Track Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Inside Track Grill - This restaurant specializes in American cuisine and serves dinner only. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Parking on site (USD 15 per night)
  • Valet parking on site (USD 21.90 per night)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 11 2026 to May 11 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Self parking fee: USD 15.00 per night
  • Valet parking fee: USD 21.90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1194 out of 1963 reviews
Rating 8 - Good. 463 out of 1963 reviews
Rating 6 - Okay. 187 out of 1963 reviews
Rating 4 - Poor. 74 out of 1963 reviews
Rating 2 - Terrible. 45 out of 1963 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Angela

Travelled with family
When we initially booked the hotel website showed there was complimentary parking and breakfast included. However upon arrival we were told it was $12 a day to park in the parking garage or $20 for valet. Breakfast was also going to be an additional charge of $15 per adult and $10 for kids. The room itself was clean for the most part but the shower/ bathroom could definitely have been cleaner. For the price I expected at least the breakfast to be included . We have stayed at nicer places for cheaper and all of the above was included.
Stayed 2 nights in Jan 2026

10/10 Excellent

Natalie

Stayed 1 night in Jan 2026

10/10 Excellent

Jillian

Stayed 1 night in Jan 2026

10/10 Excellent

Yadira, Longview

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable and clean room
Stayed 2 nights in Jan 2026

10/10 Excellent

Carla

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and THE most helpful and friendly staff! They cater to you and are the sweetest
Stayed 1 night in Jan 2026

6/10 Okay

David

Stayed 3 nights in Jan 2026

8/10 Good

Matthew

Stayed 2 nights in Jan 2026

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities
Clean, comfortable rooms, helpful staff, friendly bar
Stayed 1 night in Jan 2026

4/10 Poor

Katrina

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Cockroach found in shower
Stayed 2 nights in Jan 2026

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities
Great staff, major convenience being attached to the expo halls.
Stayed 3 nights in Jan 2026

6/10 Okay

Tonya

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Been here many times over 5-6 years (previous comments all positive) but I notice a decline. Structure and appearance, unchanged, mechanicals (elevators, HVAC) still in top order. Lobby has shrunk to 10% it's size to make room for the now $15 per breakfast that used to be included, a $30 upcharge for a couple (just as soon eat somewhere else and have an attendant/waiter), parking, which used to be free in the garage (a block away), is now $15 self park, or risk a parking violation with new City enforced pay to park on the street. Employees that man breakfast pay station, surfing on phones and mostly inattentive, what appeared to be shift management in non-hotel identifying urban clothes, an employee or employee child sprawled out on 1/2 available lobby sofas, sleeping there complete with a pillow and blanket while the shift managers were totally ok with this. Location is convenient and, at times of the year, price is fair to a borderline bargain but not at the level of the $2-$300/night during peak demand times, especially now with pay to park + breakfast. By comparison, 1/2 this rate gets you a boutique hotel in walking distance to downtown Santa Fe, Toas, NM, San Antonio River Walk. Come on HHS, re-up your game.
Stayed 2 nights in Jan 2026

10/10 Excellent

katrina

Stayed 1 night in Jan 2026

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
We have stayed a couple of times, and we love it. The location is excellent for walking everywhere on the strip and the staff is absolutely phenomenal. Bridget at the front desk is second to none and we lost track of time talking to her. We went to the bar for a drink and our bartender was so attentive and friendly. It really did feel like home.
Stayed 3 nights in Nov 2025

6/10 Okay

Emma

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Wish there were better parking options, besides a sketchy lot that fits maybe 10 cars for free you other option is a block away *paying* for a parking garage spot. Also breakfast being $15 is a let down. When I booked I assumed it came with the reservation. We ended up going out to breakfast for cheaper than what we would have spent at the hotel.
Stayed 1 night in Jan 2026

6/10 Okay

Janetta

Liked: Staff & service
Disliked: Cleanliness
Valet service was fabulous,
Stayed 1 night in Jan 2026

10/10 Excellent

senthil

Stayed 1 night in Jan 2026

10/10 Excellent

Chella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not want to pay for breakfast fee just incase it was not to our liking. $15 fee per person.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2026

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities
Great experience from check in to check out. Room was spacious and clean. There is numerous EV chargers in the top level of their parking garage. We received two vouchers for free drinks we to advantage of before our dinner reservations. Restaurant staff was so nice and helpful. Will stay here during our next trip to Hot Springs
Stayed 1 night in Jan 2026

10/10 Excellent

Ferrell

Stayed 1 night in Jan 2026

8/10 Good

Shelia

Travelled with group
Liked: Amenities, property conditions & facilities
The room was ok needs a little updating. And I woke up to a house roach in the bathroom but other than it was ok
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was ideal I will be back in March ….. I could give this hotel 10 stars … I had a great experience from check in to check out …. And it’s close to everything you want to eat and do …
Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Stayed 1 night in Jan 2026

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, room comfort
No breakfast due to pricing Room great Tv remote not working well Needs batteries Some items in bath need tlc-baseboards& corners dusty Cabinets need restaining
Stayed 1 night in Jan 2026

10/10 Excellent

henry

Stayed 1 night in Jan 2026