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Aparthotel

Hotel Derek

4.0 star property

Photo gallery for Hotel Derek

Terrace/patio
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Suite, 1 King Bed, Balcony, City View
Property entrance
Outdoor pool

Reviews

5.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Parking available
  • 24/7 front desk

Explore the area

View map
2525 West Loop S, Houston, TX, 77027
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, River Oaks District
    ‪2 min walk‬
  • Place, The Galleria
    ‪7 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪28 min drive‬

Room options

Deluxe Room, 1 King Bed, City View

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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The price is NZ$290
includes taxes & fees
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About the area

Houston

What's nearby

  • Westheimer Road - 1 min walk - 0.0 km
  • River Oaks District - 2 min walk - 0.2 km
  • The Galleria - 7 min walk - 0.6 km
  • Gerald D. Hines Waterwall Park - 8 min walk - 0.7 km
  • Williams Tower - 8 min walk - 0.7 km

Restaurants

  • Starbucks
  • Starbucks
  • Bari
  • Maggiano's
  • Grand Lux Cafe

About this property

Hotel Derek

Hotel Derek offers 312 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Make yourself at home in one of the 312 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries.
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a television in a common area.
Take advantage of the aparthotel's room service (during limited hours).
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle up to 3 mi
  • Parking on site (USD 30 per night; includes in/out privileges)
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Dining

  • Limited room service

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed: USD 25 per night

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Fee: USD 100 per accommodation per stay
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Free daily newspapers
  • Housekeeping on request
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Billiards/pool table

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Fire extinguisher

General

  • 15 floors
  • 312 units
  • Ballroom
  • Banquet hall
  • Connecting units available
  • Eco-friendly toiletries
  • Electric car charging station
  • Housekeeping (on request)
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Destination fee: USD 23.40 per accommodation, per night
  • Service fee: 1.85 percent

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 30.00 per night (in/out privileges)
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 25 per night
  • Credit card charges are subject to a surcharge of 1.85 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Derek Houston Galleria
Hotel Derek
Hotel Derek Houston Galleria
Derek Hotel Houston

Hotel Derek Reviews

Reviews

5.8
Rating 10 - Excellent. 230 out of 1000 reviews
Rating 8 - Good. 127 out of 1000 reviews
Rating 6 - Okay. 170 out of 1000 reviews
Rating 4 - Poor. 192 out of 1000 reviews
Rating 2 - Terrible. 281 out of 1000 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Kelsey

Disliked: Amenities, property conditions & facilities
The shower didn’t work, no hot water, I paid a deposit November 8 & here it is December 7th still no refund. The transaction shows pending. They all act like they don’t know what’s what ! They use to be upscale now they are 1/10 highly do NOT recommend
Stayed 2 nights in Nov 2024

4/10 Poor

Nivash

Disliked: Cleanliness, amenities, property conditions & facilities
they're renovating and didnt say anything till i booked it. Then after i booked , sent and email saying its nonrefundable. lovely.
Stayed 1 night in Nov 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, room comfort
Hotel Derek is being closed down. And yet it is somehow still available to reserve? No amenities are available, there were hardly any workers, everything was dirty, it smelled so bad, there was a bandaid in the refrigerator, the bathtub would not drain. Everything was in terrible condition and it should not be available to guests.
Stayed 1 night in Nov 2024

2/10 Terrible

Janet

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was out dated. The pictures did not represent the property. The pillows were hard and flat, the bed was hard. No stop or body wash. No black out curtains. Fridge in room didn't work. No amenities available, but they didn't email until it was too late to cancel. This was NOT a 4 star experience.
Stayed 1 night in Nov 2024

4/10 Poor

Thomas

Business traveller
Disliked: Cleanliness

Hotel is about to shut down.

Hotel is about to shut down. In its last days and it was not good.
Stayed 2 nights in Nov 2024

2/10 Terrible

Liz & Robert

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
It is in such bad shape DO NOT STAY. Staff was so friendly but the place needs closed down! So MOLDY I got sick and no hot water unless you wait 15 minutes
Stayed 1 night in Nov 2024

2/10 Terrible

Terald

Business traveller
Liked: Amenities
Disliked: Property conditions & facilities
Such a very nice hotel that needs renovation and take out the tubs. Looks 80 retro and way too dark in rooms and hallways. Exterior is very nice. Has plumbing issues also. No staff on duty.
Stayed 1 night in Oct 2024

2/10 Terrible

breenecia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t have anything good to say aside from they need to be closed until they fully renovate.
Stayed 2 nights in Oct 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness
It was in the perfect location. Clean facility but pillows could have been more comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, room comfort

Worst stay ever

Horrible, worst experience ever for a supposed luxury hotel, extremely upset with what I was charged I could gave stayed at a Holiday and had better room service, shower, toilet, elevator waa horrible and old.
Stayed 2 nights in Oct 2024

2/10 Terrible

Yves

Business traveller
Disliked: Cleanliness, amenities, room comfort
Stayed 3 nights in Sep 2024

2/10 Terrible

kenton

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Henry

Stayed 1 night in May 2024

10/10 Excellent

stacy

Disliked: Cleanliness
Me and my went to have some alone time at the bar and pool which neither was available per the manager they have informed you guys of the amenities not being available for what i oaid i could have went somewhere where i get it all. Parking only had valet there wasnt any other option due to them closing in two weeks smh
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacquelyn

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Alicia

Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like anything but the valet people, hotel amenities all closed. Smelled like sewer inside hotel.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jeremy

Disliked: Amenities
Everything was shut down and I was told the balcony room I had prepaid was unavailable. they did not credit me anything for the room downgrade
Stayed 1 night in Jul 2024

6/10 Okay

Kennidra

Travelled with group
Disliked: Amenities
The staff were friendly, but what i didn't like was no one told us due to them renovating at the end of the month none of the amenities weren't available, which left us scrambling to find somewhere to eat breakfast. It was no pool or fitness center to decompress at the beginning or end of each day. Maybe once the renovations are done it will be a much better place to visit
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Holly

Business traveller
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Falon

Stayed 1 night in Aug 2024

4/10 Poor

Rodrigo

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
There was no water (something about the city), the pool was closed (no notice while reserving). The great pictures of a lively bar/restaurant where fake (the bar/restaurant) was closed. Overall, the stay was OK, but far below what they promised and far below what one would expect for two hundred dollars per night.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE! We missed a flight at IAH and booked Hotel Derek for the night The rate was $$$ parking. Upon arrival the parking garage was filthy and seemed very unsafe so we chose valet park. We also noticed that several guest seemed to be there on an hourly rate! When we entered the hotel a strong smell of gas or something was awful. We pre paid through Expedia or I would have demanded a refund. The room was filthy… dead roaches, non working bathroom door and just not clean. I know this hotel has been bought out, but they should close until the renovations are complete instead of advertising as a 3 star boutique hotel
Stayed 1 night in Jul 2024

2/10 Terrible

laquitta

Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT BOOK THIS HOTEL PEOPLE. If you are out of towners and dont kno Im telling you now this property has went down tremendously. The area is great but the hotel is a BIG NO. The pictures shown are 15 plus years ago with the same dirty nasty furniture. The room furniture is torn up and worn down. I live here and didn't kno until after booking and checking in how poorly this hotel has went down and also closing down soon. I was able to get a refund rite away and book else where.
Stayed 2 nights in Jul 2024