Hotel ZaZa Houston Memorial City

4.0 star property

Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Creator video
Ballroom
Terrace/patio
Signature Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available

Explore the area

View map
9787 Katy Freeway, Houston, TX, 77024
  • Place, Memorial City Mall
    ‪3 min walk‬
  • Place, Memorial Hermann Memorial City Medical Center
    ‪13 min walk‬
  • Place, CityCentre
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, Multiple Beds

8.2 out of 10
Very good
(13 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 King Beds

Standard Room, Balcony

9.8 out of 10
Exceptional
(15 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Signature Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Premium Suite

  • 82 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Houston

With a stay at Hotel ZaZa Houston Memorial City in Houston (Memorial), you'll be a 4-minute walk from Memorial City Mall and a 3-minute drive from First Congregational Church of Houston. .This spa hotel is 2.2 mi (3.6 km) from Town and Country Village and 2.5 mi (4 km) from CityCentre.

What's nearby

  • Memorial City Mall - 3 min walk - 0.3 km
  • Memorial Hermann Memorial City Medical Center - 13 min walk - 1.2 km
  • CityCentre - 2 min drive - 3.4 km
  • Town and Country Village - 3 min drive - 3.4 km
  • Baseball USA The Yard - 6 min drive - 7.4 km

Getting around

  • Houston Station - 18 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Chuy's - ‬11 min walk
  • ‪Olive Garden - ‬10 min walk
  • ‪Denny's - ‬9 min walk

About this property

Hotel ZaZa Houston Memorial City

Hotel with a full-service spa, 4-minute walk to Memorial City Mall
Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
Make yourself at home in one of the 159 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 5:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 5:30 AM and 11:00 AM.
Hotel ZaZa Houston Memorial City has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 25.00 per person
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 800 out of 1001 reviews
Rating 8 - Good. 126 out of 1001 reviews
Rating 6 - Okay. 29 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stedman

Stayed 3 nights in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Torian, Missouri City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Jul 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The women at check-in were friendly and focused on customer service. Made it very seamless and easy. The room was quiet, very clean, updated and made the stay that much better. Hotel is in a good location to the highway with plenty of restaurants and a mall next door. Great stay and can't wait to get back.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very great experience at hotel ZaZa. The room was clean and spacious and staff was very prompt and professional. We will definitely be staying there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
AMAZING
Stayed 1 night in Jul 2025

8/10 Good

Shey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at Zaza felt welcoming, casual & cool. Our only criticism is that we were in an area with a total of 6 doors in very close proximity & the doors are LOUD when they close. Shake the room type of loud. Everything else was great!
Stayed 1 night in Jul 2025

10/10 Excellent

Dennery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley Blu

Stayed 1 night in Jul 2025

6/10 Okay

Sam

Travelled with family
Liked: Staff & service, amenities
Had some trouble with the TV and nobody was able to help… Also having a room by the elevator was not ideal because we could hear people from 1 o’clock in the morning until 4 o’clock in the morning
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Showers and beds are great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, luxurious, and easy.
Stayed 2 nights in Jul 2025

10/10 Excellent

Martha, McKinney

Liked: Cleanliness, amenities, property conditions & facilities
Good location Clean Restaurant and Valet staff were super friendly and attentive Valet parking is too expensive though * $49.80 per night
Stayed 2 nights in Jul 2025

10/10 Excellent

Summer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Janessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest stay

Such a great beautiful warming couples night we had.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

anaya

Stayed 1 night in Jun 2025

10/10 Excellent

Anaya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing they are tentative and the place is so gorgeous very clean and smells so good
Stayed 1 night in Jul 2025

10/10 Excellent

Madeleine

Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristen

Stayed 2 nights in May 2025

10/10 Excellent

Kirsten

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 2 nights in Jul 2025