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Hotel ZaZa Houston Memorial City

4.0 star property

Photo gallery for Hotel ZaZa Houston Memorial City

Sauna
Creator video
Lobby
Exterior
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
9787 Katy Freeway, Houston, TX, 77024
  • Place, Memorial City Mall
    ‪3 min walk‬
  • Place, Memorial Hermann Memorial City Medical Center
    ‪15 min walk‬
  • Place, CityCentre
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Multiple Beds

Premium Room, Multiple Beds

Premium Room, Multiple Beds

8.2 out of 10
Very good
(13 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Balcony

Standard Room, Balcony

Standard Room, Balcony

9.8 out of 10
Exceptional
(16 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(7 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Balcony

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

Premium Suite

Premium Suite

  • City view
  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Houston

With a stay at Hotel ZaZa Houston Memorial City in Houston (Memorial), you'll be a 4-minute walk from Memorial City Mall and a 4-minute drive from First Congregational Church of Houston. .This spa hotel is 2.3 mi (3.6 km) from Town and Country Village and 2.5 mi (4.1 km) from CityCentre.

What's nearby

  • Memorial City Mall - 3 min walk - 0.3 km
  • Lucky Strike Houston - 3 min walk - 0.3 km
  • iFLY Indoor Skydiving - Houston Memorial - 10 min walk - 0.9 km
  • Memorial Hermann Memorial City Medical Center - 15 min walk - 1.3 km
  • CityCentre - 2 min drive - 3.7 km

Getting around

  • M. D. Anderson Station - 17 min drive
  • Houston William Hobby Airport (HOU) - 46 min drive

Restaurants

  • ‪Starbucks - ‬11 min walk
  • ‪Sarku Japan - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Olive Garden - ‬11 min walk

About this property

Hotel ZaZa Houston Memorial City

Hotel ZaZa Houston Memorial City offers 159 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include massages. The spa is equipped with a sauna. The spa is open select days.
Make yourself at home in one of the 159 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 5:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk.
Full breakfasts are available for a surcharge and are served each morning between 5:30 AM and 11:00 AM.
Hotel ZaZa Houston Memorial City has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 5:30 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 100.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 35.89 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 25.00 per person
  • Covered valet parking fee: USD 46 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel ZaZa
ZaZa Houston Memorial City
ZaZa
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston

Hotel ZaZa Houston Memorial City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 798 out of 1000 reviews
Rating 8 - Good. 123 out of 1000 reviews
Rating 6 - Okay. 30 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Liked: Staff & service
Stayed 2 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay. Everyone is polite and friendly and always smiling
Stayed 1 night in Dec 2025

10/10 Excellent

Maryann

Stayed 1 night in Dec 2025

10/10 Excellent

Rakhsha

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quick customer service and location
Stayed 1 night in Dec 2025

10/10 Excellent

Kyndall

Stayed 1 night in Dec 2025

10/10 Excellent

Majid

Stayed 4 nights in Nov 2025

10/10 Excellent

Sara kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was amazing, the staff were so helpful, great stay!
Stayed 3 nights in Dec 2025

8/10 Good

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Large, clean room with comfortable bed. There was a large gap under the door, and luckily my room was at the end of the hall so the hallway noise was minimal. All the staff are friendly. Will stay again and recommend Zaza Memorial if you want to avoid the Galleria mayhem.
Stayed 1 night in Dec 2025

6/10 Okay

Shane

Stayed 2 nights in Dec 2025

10/10 Excellent

Tristant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing visit! From check-in to check-out. Great location with nice shopping and restaurants within walking distance. The room was modern and felt luxurious. Great stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, amenities
The staff were very welcoming and helpful. I even helped myself to the sweet treats they had in the lobby. I appreciated the slippers, magnifying mirror, and bedside treats that awaited me in my room. Would love to stay here again!!
Stayed 1 night in Dec 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the late check in.
Stayed 1 night in Dec 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great. Service fantastic! Comfy bedding. Staff all very friendly.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amber, Richmond

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, amazing customer service and it was so comfy.
Stayed 1 night in Dec 2025

10/10 Excellent

Horace

Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service
The credit card tips do not go to the valet, and the valet is non responsive. “Oh, let’s give a tip to the owners for the mandatory valet…”.
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Stayed 2 nights in Nov 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean and comfortable. Will definitely be back
Stayed 1 night in Nov 2025

10/10 Excellent

Spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best in town
Stayed 1 night in Nov 2025

10/10 Excellent

Spencer

Stayed 2 nights in Nov 2025

10/10 Excellent

Arturo

Stayed 2 nights in Nov 2025

10/10 Excellent

KIMBERLY

Stayed 1 night in Nov 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at spa ,front desk and restaurant
Stayed 1 night in Nov 2025