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JW Marriott Houston by the Galleria

4.5 star property

Photo gallery for JW Marriott Houston by the Galleria

View from property
Meeting facility
42-inch TV with cable channels, pay films
Reception
Indoor pool, outdoor pool, open 5:00 AM to 11:00 PM, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

View map
5150 Westheimer Rd, Houston, TX, 77056
  • Place, The Galleria
    ‪2 min walk‬
  • Place, River Oaks District
    ‪13 min walk‬
  • Place, Lakewood Church
    ‪4 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪24 min drive‬

Room options

View all photos for Executive Lounge Room, 1 King Bed, Non Smoking (High Floor, Lounge Access)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Lounge Room, 1 King Bed, Non Smoking (High Floor, Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Large, Guest room, 1 King with Sofa bed

Executive Large, Guest room, 1 King with Sofa bed

Executive Large, Guest room, 1 King with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Corner

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room, with Executive Lounge access, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Queen Room, with Executive Lounge access, Non Smoking

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Lounge Room, 2 Queen Beds, Non Smoking (High Floor, Lounge Access)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Lounge Room, 2 Queen Beds, Non Smoking (High Floor, Lounge Access)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room, Multiple Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Houston

With a stay at JW Marriott Houston by the Galleria in Houston (The Galleria), you'll be a 1-minute drive from Westheimer Road and 8 minutes from Rice University. .This luxury hotel is 6.5 mi (10.4 km) from Houston Zoo and 6.8 mi (10.9 km) from MD Anderson Cancer Center.

What's nearby

  • The Galleria - 2 min walk - 0.2 km
  • River Oaks District - 13 min walk - 1.2 km
  • Lakewood Church - 4 min drive - 4.5 km
  • Greenway Plaza - 4 min drive - 5.2 km
  • Rice University - 7 min drive - 8.2 km

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 19 min drive
  • Houston William Hobby Airport (HOU) - 38 min drive

Restaurants

  • ‪Daily Grill - ‬7 min walk
  • ‪Del Frisco's Double Eagle Steakhouse - ‬5 min walk
  • ‪Doubletree Suites Lounge - ‬6 min walk
  • ‪JW Marriott Executive Lounge - ‬1 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk

About this property

JW Marriott Houston by the Galleria

Luxury hotel with 2 restaurants and a 24-hour fitness center
JW Marriott Houston by the Galleria offers 516 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 516 guestrooms. Your pillowtop bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Stray Horse, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and 26 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Stray Horse - This gastropub serves lunch and dinner.
JW Market - This café serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 37 per day)
  • Valet parking on site (USD 69 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 36 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • JW Market
  • Stray Horse

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 1,302 square feet of conference space
  • 24-hour business centre
  • 26 meeting rooms

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable shower seat
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 23 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.25 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 36 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 37 per day
  • Valet parking fee: USD 69 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Galleria
JW Marriott Hotel Galleria
Marriott Hotel Galleria
JW Marriott Houston Hotel
JW Marriott Hotel by the Galleria
JW Marriott Houston by the Galleria Hotel
JW Marriott Houston by the Galleria Houston
JW Marriott Houston by the Galleria Hotel Houston

Reviews

JW Marriott Houston by the Galleria Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 615 out of 1001 reviews
Rating 8 - Good. 228 out of 1001 reviews
Rating 6 - Okay. 85 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

Reviews

10/10 Excellent

Christi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Max

Stayed 2 nights in Jul 2025

4/10 Poor

Alyssa

Stayed 1 night in Jun 2025

10/10 Excellent

Denise

Stayed 3 nights in Jun 2025

10/10 Excellent

Ogochukwu

Stayed 2 nights in Jun 2025

10/10 Excellent

suzanne

Stayed 2 nights in Jun 2025

10/10 Excellent

Adelina

Stayed 1 night in Jun 2025

10/10 Excellent

KEISHA

Liked: Property conditions & facilities
Book it. It’s nice with a roof top pool
Stayed 2 nights in Jun 2025

6/10 Okay

David

Stayed 1 night in Jun 2025

10/10 Excellent

valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and perfect for our quick getaway
Stayed 1 night in Jun 2025

10/10 Excellent

Beth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect!!! The location, the service, the room, everything!
Stayed 1 night in Jun 2025

8/10 Good

Dean

Stayed 1 night in Jun 2025

10/10 Excellent

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

michael, Potomac

Travelled with family and small children
Liked: Cleanliness
Excellent location and nice presence. However no valet or bellman came to help with car or luggage. Inside only one front desk person. Finally rooms were average not a JW standard. Some areas were frankly old. I think the hotel has great potential if they raise their customer service standards and inside decor . Also redo bathrooms to bring them up to standard. It would be an excellent hotel .
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

10/10 Excellent

Marlyn

Stayed 1 night in May 2025

10/10 Excellent

Asarene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We celebrated our 49th anniversary and had informed the hotel. We were wished a happy anniversary at check-in and given access to their executive lounge. A VERY nice fruit and cheese tray with a bottle of wine was delivered to our room. One day we came in to a nice towel arrangement with chocolates on our bed. The room was nice and we thorough enjoyed our stay at the JW Marriott Houston - Galleria.
Stayed 3 nights in May 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kendall who checked us in was amazing. We were traveling with our two young daughters. Once getting to our room with early check in, our neighbors apparently thought it was spring break at the sandpiper beacon. I told Kendall the music was absolutely blaring at 3 pm in the day. 5 mins later security advised them to turn the music down . Clean facility . Easy access to the attractions in Houston . Shuttle willl take you 2 miles from the hotel for free.
Stayed 2 nights in May 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Osita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean environment with nice ambience
Stayed 4 nights in May 2025

10/10 Excellent

WILLIAM

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

ANA

Stayed 1 night in Mar 2025

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and great customer service.
Stayed 2 nights in Mar 2025