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MainStay Suites Texas Medical Center/Reliant Park

2.5 star property

Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Property amenity
Outdoor pool, pool loungers
Lobby
Fitness facility
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View map
3134 Old Spanish Trl, Houston, TX, 77054
  • Houston Zoo
    ‪3 min drive‬
  • MD Anderson Cancer Center
    ‪3 min drive‬
  • Rice University
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(70 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

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About the area

Houston

With a stay at MainStay Suites Texas Medical Center/Reliant Park in Houston (Astrodome), you'll be within a 5-minute drive of Houston Zoo and MD Anderson Cancer Center. .This family-friendly hotel is 2.7 mi (4.4 km) from NRG Stadium and 3.2 mi (5.2 km) from Rice University.

What's nearby

  • Houston Zoo - 3 min drive - 3.4 km
  • MD Anderson Cancer Center - 3 min drive - 3.7 km
  • University of Houston - 5 min drive - 6.3 km
  • Rice University - 5 min drive - 5.2 km
  • NRG Stadium - 6 min drive - 5.6 km

Getting around

  • Smith Lands Station - 3 min drive
  • Houston Station - 15 min drive
  • George Bush Intercontinental Airport (IAH) - 37 min drive

Restaurants

  • ‪The Liv’n Room - ‬13 min walk
  • ‪Patriot Cafe - ‬2 min drive
  • Gyro King
  • ‪Jack in the Box - ‬19 min walk
  • ‪Shell - ‬2 min walk

About this property

MainStay Suites Texas Medical Center/Reliant Park

Family-friendly hotel with area shuttle service and a 24-hour fitness center
MainStay Suites Texas Medical Center/Reliant Park offers 89 air-conditioned accommodations with DVD players and laptop-compatible safes. Accommodations offer separate sitting areas and include dining tables. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 89 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area. Guests can get around on the complimentary shuttle, which operates within 3 mi.
Grab a bite from the snack bar/deli serving guests of MainStay Suites Texas Medical Center/Reliant Park.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Houston? This hotel has 538 square feet (50 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 538 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from October 01 to February 25
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

MainStay Suites Texas Medical Center/Reliant Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 416 out of 1005 reviews
Rating 8 - Good. 267 out of 1005 reviews
Rating 6 - Okay. 140 out of 1005 reviews
Rating 4 - Poor. 90 out of 1005 reviews
Rating 2 - Terrible. 92 out of 1005 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Stayed 1 night in Jun 2025

6/10 Okay

Maurice

Business traveller
Disliked: Property conditions & facilities
The bed sagged due to a bad bed frame.
Stayed 1 night in Jun 2025

8/10 Good

Normaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was comfortable! Just noting that they charged a $75 deposit, which they didn’t say they were doing when checking in so just a heads up. I’m thinking it’s refundable and deposit, so just
Stayed 1 night in Jun 2025

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to NRG Stadium
Stayed 1 night in Jun 2025

4/10 Poor

Kelly

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We did not get the type of room we booked or the price given on Expedia. The security latch was inefficient. The room was quite warm which we discovered the next day that it was due to a window being stuck partially open above the unit. The hotel had a moldy/musty smell and the floor in the bathroom was soft.
Stayed 2 nights in Jun 2025

2/10 Terrible

CHRISTINA

Travelled with group
Disliked: Amenities
Too much remodeling, hit in the hotel, only one elevator which wasxsuoer sliw, room had roachesxand the toilet seat was broken
Stayed 1 night in Jun 2025

2/10 Terrible

Bryleigh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bugs, black mold in tub, no cold air coming from AC slept in hot room and sweat the whole night after them telling us there’s nothing they can do about it but take note of it.
Stayed 1 night in Jun 2025

10/10 Excellent

FIRDOUS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is still going having renovations,so be prepared to have little bit of construction. Other than that everything else was good
Stayed 1 night in Jun 2025

10/10 Excellent

Kelvin

Stayed 2 nights in May 2025

10/10 Excellent

Shannon

Stayed 2 nights in Jun 2025

10/10 Excellent

Kelvin

Stayed 2 nights in May 2025

2/10 Terrible

Edward

Disliked: Staff & service
They didn’t have our reservation
Stayed 1 night in May 2025

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was in an undesirable area my room had roaches ,and I didn’t feel safe !!!
Stayed 1 night in May 2025

6/10 Okay

ELYSA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great staff but needs improvement. Found small roaches. Rooms dont get cleaned daily. Towels dont get changed. Alot of construction inside the hotel in eveey floor. Would stay again because love location and service to md anderson but need improvements.
Stayed 4 nights in May 2025

4/10 Poor

Mary

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Adan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was nice but we were not informed of certain closures of ammenities before we checked in
Stayed 4 nights in May 2025

6/10 Okay

ELYSA

Liked: Staff & service, room comfort
Disliked: Cleanliness
Staff is great, helpfull, shuttle driver is also very nice, location is great for md anderson patients with shuttle service to hospital. Beds are comfy, great little kitchen but we found 2 roaches in our room. Hotel is under construction on all floors. There is alot of homeless around and every night we got back, we were approached by one asking for money.
Stayed 3 nights in May 2025

2/10 Terrible

Haley

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property was a construction zone. The entrance was blocked off by rubble and piles of tile and dirt. The staff called me while I was traveling to Houston ( only a couple hours before my check in time ) to say there was no elevator available and no rooms on the first floor. When I arrived and communicated my displeasure at the notification of the conditions I was told “ you can just cancel your reservation and go somewhere else” after traveling all day and being told that it was extremely upsetting and frustrating.
Stayed 1 night in May 2025

6/10 Okay

Kelvin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Luis

Stayed 2 nights in May 2025

10/10 Excellent

Twyla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Ajmal

Business traveller
Disliked: Cleanliness, property conditions & facilities
Cockoroch in the room
Stayed 5 nights in May 2025

8/10 Good

Maria

Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Stayed 1 night in Mar 2025

2/10 Terrible

Paul

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel Comments: 1) the room smelled like urine. 2) the bed had bed bugs / mites (my legs had bites on them) Expedia Comments: The hotel would not allow me to cancel the second night because I booked through Expedia. If I had booked through them they would have allowed me to cancel the second night and refund payments made for the second night.
Stayed 2 nights in May 2025