Residence Inn By Marriott Houston Westchase

3.0 star property

Photo gallery for Residence Inn By Marriott Houston Westchase

View from property
Studio, 1 Queen Bed with Sofa bed
Free daily buffet breakfast
Reception
Executive Suite, 1 Bedroom, Pool View | Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Breakfast included
  • Pet-friendly
  • Gym

Explore the area

View map
9965 Westheimer At Elmside, Houston, TX, 77042
  • Westheimer Road
    ‪1 min walk‬
  • CityCentre
    ‪6 min drive‬
  • Memorial City Mall
    ‪7 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪30 min drive‬

Room options

Executive Suite, 1 Bedroom, Pool View

  • Sleeps 3
  • 1 Double Bed

Suite, 1 Bedroom

7.6 out of 10
Good
(27 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(39 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Fireplace

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the area

Houston

With a stay at Residence Inn By Marriott Houston Westchase in Houston (Westchase), you'll be a 1-minute drive from Westheimer Road and 6 minutes from Memorial City Mall. .This hotel is 10.3 mi (16.6 km) from Rice University and 11.8 mi (19.1 km) from MD Anderson Cancer Center.

What's nearby

  • Westheimer Road - 1 min walk - 0.0 km
  • Harwin Drive Shopping District - 2 min drive - 2.3 km
  • CityCentre - 6 min drive - 6.7 km
  • Arena Theater - 7 min drive - 5.6 km
  • Memorial City Mall - 7 min drive - 8.2 km

Getting around

  • Houston Station - 26 min drive
  • Houston William Hobby Airport (HOU) - 45 min drive

Restaurants

  • ‪Kasra Persian Grill - ‬7 min walk
  • ‪Lava Mediterranean Cusine - ‬8 min walk
  • ‪Pappas Bar-B-Q - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬11 min walk
  • ‪El Tiempo Cantina - ‬11 min walk

About this property

Residence Inn By Marriott Houston Westchase

Hotel with free breakfast, steps from Westheimer Road
Residence Inn By Marriott Houston Westchase offers 120 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 120 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided on request.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Residence Inn By Marriott Houston Westchase. Meet other guests and eat at the complimentary reception. A complimentary buffet breakfast is served daily.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 775 square feet (72 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning. The hotel offers a complimentary manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 6 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)

Business services

  • 775 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 6.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Residence Inn Houston Westchase
Residence Inn Houston Westchase
Residence Inn Marriott Aparthotel Houston Westchase
Residence Inn Marriott Houston Westchase
Residence Inn Marriott Houston Westchase Aparthotel
Resince riott Houston Westcha

Reviews

Residence Inn By Marriott Houston Westchase Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 268 out of 566 reviews
Rating 8 - Good. 115 out of 566 reviews
Rating 6 - Okay. 66 out of 566 reviews
Rating 4 - Poor. 46 out of 566 reviews
Rating 2 - Terrible. 71 out of 566 reviews

Reviews

2/10 Terrible

Nora

aro was not working and room wasn’t ready until an hour later
Stayed 1 night in Jun 2025

2/10 Terrible

Omid

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived 3 am and checked into a terrible one-bed suite, with dirty bed linens and towels and worn-out/chewed-by-pet couch etc. etc. but had to sleep after a LONG set of flights. The manager was understanding and changed the suite the next day but there were issues with the second suite too, very loud air conditioning system, never got a change of clean towels even once (had to go to the reception myself to pick them up), trash was never picked up from the suite etc. etc., and in the end when asked for a late check-out due to the late evening flight, the answer was NO, and that's it! Will try to stay away from this establishment the next time I am in the city.
Stayed 6 nights in Jun 2025

10/10 Excellent

Akeila

Travelled with family

Amazing stay

My stay was amazing!!! Staff was very friendly. One of the staff help me unload my vehicle. They accommodate 3 other families ensuring that our rooms were close. No complaints, I will most definitely be back!!!
Stayed 1 night in Jun 2025

4/10 Poor

Shardae

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Lamar

Stayed 5 nights in May 2025

8/10 Good

Praveen Kumar Govindaswamy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are good but hot water didn’t work. That’s the only concern otherwise it’s a good property to stay
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unhappy

We stayed while attending a funeral on Saturday and a wedding on Sunday. My elderly mom had a bathroom emergency and the night staff said she was unable to access extra towels until 9am; however, the morning staff was able to accommodate us way before 9am when housekeeping was supposed to get there. So, kudos to the morning staff because the night staff is terrible and rude. I also spoke to housekeeping on Saturday morning before leaving for the funeral about tidying up the room and replenishing fresh towels, but that DID NOT HAPPEN! Never staying here again.
Stayed 3 nights in May 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

8/10 Good

Karen, Albuquerque

Liked: Cleanliness
Stayed 2 nights in May 2025

2/10 Terrible

Jaclyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Pool not in service, hallways dirty (smelled of dog and cigarettes), bath tub dirty.
Stayed 3 nights in May 2025

8/10 Good

ADEMOLA

Stayed 3 nights in May 2025

10/10 Excellent

Chijioke John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I got the 2 room suite. It was great! Cozy and had all the amenities, was like living in a 2 bed apartment. If you need the place cleaned, request a cleaning and they'll take care of you. The front desk was also very accommodating (Shout out to Arlene!)
Stayed 2 nights in May 2025

2/10 Terrible

tanae, San Antonio

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The front desk staff were nice but my room was a bit underwhelming. We asked for bedding or blankets for our pull out couch in our suite but the staff told us there was none available at all. We were in need of fresh towels, called the front desk around noon and didn’t receive towels until after midnight, and that was because we went to the front desk to get them.
Stayed 2 nights in May 2025

2/10 Terrible

Martez

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room got cancelled, hotels.com , So I didn't get to take any picture
Stayed 2 nights in May 2025

2/10 Terrible

Evangelina

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Letitia

Travelled with family
Liked: Cleanliness, property conditions & facilities
We really enjoyed staying at this hotel in Houston. We come to Houston a few times a year to visit an elderly aunt that my husband is in charge of her trust, etc. We live in Cape Coral FL so this is a trek. We have tried several hotels in Houston and all were run down, stunk of marijuana and had many bugs that stayed with us. This hotel has none and is really a nice place to say. I had no idea I had booked a two bedroom but I did and I loved it! Our room was clean, nicely appointed and had all we needed to stay the few days we were in town to visit our aunt. We spent all day at our aunt’s townhouse that was only about 3 mls from her home. Convenient to many places with many good restaurants near by.
Stayed 3 nights in May 2025

2/10 Terrible

Vanhoeun

Stayed 1 night in May 2025

4/10 Poor

Vanhoeun

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Wasn’t happy this time
Stayed 1 night in May 2025

10/10 Excellent

Skylor

Stayed 2 nights in May 2025

10/10 Excellent

Chijioke John

Stayed 4 nights in May 2025

8/10 Good

PRISCILLA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooming with Roaches

We checked in around 9pm. Check-in was quick and easy. As we went to our room we noticed the gate did not lock and the door to access the building was unlocked as well, which is unsettling for someone with kids staying there. Next, upon entering the room things appeared clean, the room was cool and pretty spacious but as the night went on we had to kill 2 roaches. It was very hard to sleep because I was afraid they would crawl on my kids. Lastly, in the morning my husband found not one but two very large roaches in the room, we quickly checked out and notified the front desk but nothing was done or said not even an apology. Also, the outlets didn't work. Overall, a very uncomfortable experience and caused my family an expensive sleepless night.
Stayed 1 night in May 2025

6/10 Okay

AKINTUNDE, Ikeja

Liked: Staff & service
Property is not like before, had roaches in their rooms.
Stayed 14 nights in Apr 2025

8/10 Good

Joanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, price was good for the hotel. We had a little trouble with the door, having to push/ pull all the way when you open/close it. Once you get the hang of it, it’s fine. & there was no air vent to the kitchen stove. Everything else was great.
Stayed 2 nights in May 2025