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Hotel Grand Chancellor Melbourne

4.0 star property

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room
Exterior
Reception
Superior Queen Room
Premier King Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Place, Melbourne Central
    ‪5 min walk‬
  • Place, Collins Street
    ‪5 min walk‬
  • Place, Princess Theatre
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

8.6 out of 10
Excellent
(36 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic King Room

Classic King Room

Classic King Room

8.6 out of 10
Excellent
(81 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

9.0 out of 10
Wonderful
(20 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

8.0 out of 10
Very good
(17 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.0 out of 10
Wonderful
(150 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

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4.4 out of 5, Excellent, 2,222 reviews
The price is NZ$158
includes taxes & fees
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About the area

Melbourne

A stay at Hotel Grand Chancellor Melbourne places you in the heart of Melbourne, within a 10-minute walk of Melbourne Central and Princess Theatre. .This family-friendly hotel is 0.4 mi (0.6 km) from Collins Street and 0.4 mi (0.7 km) from Bourke Street Mall.

What's nearby

  • Her Majesty's Theatre - 2 min walk - 0.2 km
  • Melbourne Central - 5 min walk - 0.5 km
  • Collins Street - 5 min walk - 0.5 km
  • Princess Theatre - 5 min walk - 0.5 km
  • Bourke Street Mall - 7 min walk - 0.6 km

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Drystore Espresso - ‬1 min walk
  • ‪Bombabar - ‬1 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪OhGam Korean BBQ Buffet - ‬1 min walk
  • ‪Fable - ‬2 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly hotel with 2 restaurants and a 24-hour front desk
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. LCD televisions come with premium digital channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 160 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). This hotel also features a television in a common area and a banquet hall.
Grab a bite at Footlights, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 6 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Footlights - This restaurant serves breakfast only.
Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 34 for adults and AUD 17 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Things to do

  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 0-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 55 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 34 for adults and AUD 17 for children
  • Uncovered valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 55 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Reviews

Hotel Grand Chancellor Melbourne Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 606 out of 1250 reviews
Rating 8 - Good. 425 out of 1250 reviews
Rating 6 - Okay. 140 out of 1250 reviews
Rating 4 - Poor. 47 out of 1250 reviews
Rating 2 - Terrible. 32 out of 1250 reviews

Reviews

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Great location to stay in Melbourne. Comfy bed, good shower. Quiet room to sleep well. Clean.
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming with quick check in. and the room was presented beautifully 😁
Stayed 1 night in Nov 2025

10/10 Excellent

Wayne

Stayed 2 nights in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
The balcony was a non event - not even worth calling it that. Light comes into the room under the door and through the door hinges making sleeping difficult. We evn put a towel at the bottom of the door to try and lessen the brightness but nothing could be done about the huge gap where the hinges of the door were. It was a great location butt a budget price means it is a re lbudget and not very comfortable room with a sloe chair and a desk chair and bed. That was it. Oh and one tiny long lige milk carton for 8 or so coffee sachets.
Stayed 1 night in Oct 2025

8/10 Good

Selena

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect for convenience to all areas of the CBD. The hotel is receiving great updates (pool are etc) and once completed will be wonderful. A smart TV in the room would have been good.
Stayed 1 night in Oct 2025

10/10 Excellent

Allison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel stay. Staff were attentive, kind and caring. Only issue we had was with the bathroom in the room. I was able to use it fine but my friend who is taller than me had to crouch down to use it because of the step up. Also left water over the floor if the pressure was too high. Flaw on the design of the bathroom for functionality. O
Stayed 4 nights in Sep 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well Located and great staff
Stayed 1 night in Sep 2025

10/10 Excellent

Albert

Stayed 1 night in Aug 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Both times I have checked in the staff have been very helpfull and always prepared to help and answer any queries promptly .The room service staff were very efficient and profesional
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love location and overall experience
Stayed 1 night in Sep 2025

10/10 Excellent

Samantha

Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms very comfortable. Great staff & service.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely one of the better, reasonably priced hotels in the theatre district. Close to the main shopping areas and great dining options with China Town nearby. Buffet breakfast better than most with great variety and freshness. The staff are so friendly and courteous
Stayed 1 night in Aug 2025

8/10 Good

David

Stayed 2 nights in Aug 2025

6/10 Okay

Penelope

Liked: Cleanliness, staff & service
Disliked: Room comfort

Noisy but good location

Great location. Average breakfast buffet (pancakes and pastry’s a little stale). The big down side of this was the noise from the street. Our room had a little balcony that couldn’t be accessed, but had gaps around the door which ment all street sounds could be heard in room:(
Stayed 2 nights in Aug 2025

4/10 Poor

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Stay after they finish their construction!

My wife and I requested a quiet room. Checked in late. Woken up at 7am by construction noise / hammering and then later again with the lift. When checking out, we informed the reception team only to be told that other guests have reported it and they will speak with the contractors. That’s a little late for us. Putting us on a floor with construction after requesting a quiet room is disappointing. Also not disclosing the fact the hotel is under construction is terrible.
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed for the night.
Stayed 1 night in Aug 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Amenities
Central, excellent staff and buffet breakfast well worth it
Stayed 3 nights in Aug 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found the staff to be friendly and accommodating. Our room was very comfortable and breakfast was delicious. The hotel is in a great location, close to restaurants and the MCG. Value for money. We will definitely be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Gelindo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Courtney

Stayed 1 night in Aug 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the staff are amazing!
Stayed 1 night in Aug 2025