The Westin Oaks Houston at the Galleria

4.0 star property

Photo gallery for The Westin Oaks Houston at the Galleria

Meeting facility
Reception
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Point of interest
55-inch flat-screen TV with cable channels, Smart TV, pay films

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

View map
5011 Westheimer Road, Houston, TX, 77056
  • The Galleria
    ‪1 min walk‬
  • River Oaks District
    ‪10 min walk‬
  • Highland Village
    ‪2 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪34 min drive‬

Room options

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Tub)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Room, 1 Double Bed, Corner (Mobility/Hearing Accessible, Tub)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

Traditional Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Double Bed, Corner (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, Multiple Beds

8.8 out of 10
Excellent
(28 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Executive Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 King Beds

Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Executive Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 Double Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 3
  • 1 Double Bed

Traditional Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Executive Suite, 1 Bedroom

  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, Multiple Beds (Mobility Accessible, Tub)

  • 51 sq m
  • Sleeps 4
  • 2 King Beds

Executive Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 51 sq m
  • Sleeps 4
  • 2 King Beds

Traditional Room, Multiple Beds (Hearing Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Traditional Room, Multiple Beds (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(4 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

About the area

Houston

With a stay at The Westin Oaks Houston at the Galleria in Houston (The Galleria), you'll be within a 15-minute walk of Gerald D. Hines Waterwall Park and River Oaks District. .This eco-certified hotel is 1.1 mi (1.7 km) from Highland Village and 1.3 mi (2.1 km) from Uptown Park.

What's nearby

  • The Galleria - 1 min walk - 0.0 km
  • Gerald D. Hines Waterwall Park - 7 min walk - 0.6 km
  • River Oaks District - 10 min walk - 0.9 km
  • Memorial Park - 2 min drive - 2.6 km
  • Highland Village - 2 min drive - 2.3 km

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 28 min drive
  • Houston William Hobby Airport (HOU) - 34 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Charley's Philly Steaks - ‬6 min walk
  • ‪The Cheesecake Factory - ‬1 min walk
  • ‪Del Frisco's Double Eagle Steakhouse - ‬2 min walk
  • ‪Smoothie King - ‬1 min walk

About this property

The Westin Oaks Houston at the Galleria

Eco-certified Houston hotel connected to a shopping center, a quick walk to Gerald D. Hines Waterwall Park
The Westin Oaks Houston at the Galleria offers 406 accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 406 guestrooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. 55-inch flat-screen televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
You can enjoy a meal at the restaurant serving the guests of The Westin Oaks Houston at the Galleria, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 25304 square feet (2351 square meters) of space consisting of conference space and 11 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Street Level Lobby Bar - Onsite bar. Guests can enjoy drinks at the bar. Happy hour is offered.
White Oak Kitchen + Drink - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 18.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Free self parking on site
  • Valet parking on site (USD 58 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Street Level Lobby Bar
  • White Oak Kitchen + Drink

Things to do

  • 24-hour health club
  • Designer stores
  • Outdoor pool
  • Shopping centre

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 25,304 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 29.25 per accommodation, per night
  • Service fee: 0.61 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 30.00 per person
  • Fee for in-room wireless internet: USD 18.95 per day (rates may vary)
  • Valet parking fee: USD 58.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Houston Galleria Westin
Houston Galleria Westin Oaks
Westin Houston Galleria
Westin Houston Galleria Oaks
Westin Oaks
Westin Oaks Hotel
Westin Oaks Hotel Houston Galleria
Westin Oaks Houston Galleria
Westin Hotel Oaks
Westin Oaks Houston At The Galleria Hotel Houston
Westin Oaks Houston Galleria Hotel
The Westin Oaks Houston at the Galleria Hotel
The Westin Oaks Houston at the Galleria Houston
The Westin Oaks Houston at the Galleria Hotel Houston

The Westin Oaks Houston at the Galleria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 712 out of 1007 reviews
Rating 8 - Good. 169 out of 1007 reviews
Rating 6 - Okay. 57 out of 1007 reviews
Rating 4 - Poor. 37 out of 1007 reviews
Rating 2 - Terrible. 32 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Our stay was perfect. Suite was spacious and absolutely beautiful. This hotel is pet friendly, so is great for dogs owners, like me. The staff was very kind and welcoming. Valet parking is outstanding, and the valet staff is fast when you request your vehicle. I would definitely stay there again. Highly recommend this great hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Sally

Travelled with partner
Liked: Property conditions & facilities
The room was clean at first glance, but the desk/TV stand was covered in cup rings and Spill marks.
Stayed 1 night in Jun 2025

10/10 Excellent

Morgan, Mcallen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious. Close to the Galleria
Stayed 2 nights in Mar 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was exceptional!
Stayed 2 nights in Jun 2025

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff and great service.
Stayed 1 night in Jun 2025

2/10 Terrible

Michael

Stayed 2 nights in Jun 2025

2/10 Terrible

Marco

Stayed 1 night in May 2025

10/10 Excellent

Zachary

Stayed 1 night in May 2025

2/10 Terrible

Ashley, Zachary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice, clean, and conveniently located. DO NOT USE VALET. They damaged my truck.
Stayed 1 night in Apr 2025

10/10 Excellent

Jakeldrick

Stayed 4 nights in May 2025

10/10 Excellent

La Vaughn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Basssem

Stayed 1 night in May 2025

10/10 Excellent

Feleena

Stayed 2 nights in May 2025

8/10 Good

Sally

Stayed 2 nights in May 2025

2/10 Terrible

Heather, Garland

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in the mall and the parking area is mall parking and ridiculously full and chaotic. The tv was broken our entire stay so we couldn’t watch our hometown’s hockey playoff games. The room was never cleaned. We had to ask for toilet paper and didn’t get coffee to make after the first morning. The bar was supposed to be open till midnight. We went to get a night cap at 11:30 and the bartender had already shut it down. We shamed him to open it back up. Not a quality stay for $900 for only nights.
Stayed 2 nights in May 2025

8/10 Good

Sandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel but parking is tricky. Overall good stay
Stayed 1 night in May 2025

10/10 Excellent

Dionne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Zechariah, SAINT LOUIS

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is beautiful and well kept. The decor is modern and gives a first class vibe. I enjoyed the availability and cleanliness of the fitness center and the 3rd floor hotel restaurant. I felt safe and secure in this hotel and i appreciate the security system connected to the entrances and the elevators. My only real critique is that the 4th floor roof top pool need furniture and decor upgrades and there is far too much room in the pool area for so much of the space to be empty and unused. There should be more atmosphere around the pool area. There are speakers everywhere around the pool area but no music, no sound at all. I really enjoyed this hotel and my executive king, corner room was perfectly decorated and smelled amazing. I loved the space and the separate sitting area. I will be back.
Stayed 4 nights in May 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in May 2025

10/10 Excellent

Luis

Stayed 3 nights in May 2025

10/10 Excellent

antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Candace

Stayed 3 nights in May 2025

10/10 Excellent

charles

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean, good service except there’s no porter to help us with luggages!
Stayed 1 night in May 2025

10/10 Excellent

Dionne

Stayed 2 nights in May 2025