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Sonesta Milwaukee West Wauwatosa

3.5 star property

Photo gallery for Sonesta Milwaukee West Wauwatosa

Terrace/patio
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi
Indoor pool
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Bar
  • Parking included
  • Laundry

Explore the area

Map
10499 W Innovation Dr, Milwaukee, WI, 53226
  • Milwaukee County Zoo
    ‪16 min walk‬
  • Mayfair Mall
    ‪4 min drive‬
  • American Family Field
    ‪8 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Deluxe King)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed (Deluxe King)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed (One Bedroom Suite King)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, 1 King Bed (One Bedroom Suite King)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Roll in Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing Accessible Deluxe King)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds (Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing Accessible Deluxe Two Queens)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Preferred King)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Room, 1 King Bed (Preferred King)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing Accessible One Bedroom Suite )

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Milwaukee-West Medical Center by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, (1002)
The price is NZ$191
for 1 room
includes taxes & fees
19 May - 20 May
Holiday Inn Express Milwaukee-West Medical Center by IHG

About the area

Milwaukee

With a stay at Sonesta Milwaukee West Wauwatosa in Milwaukee (Wauwatosa), you'll be a 3-minute drive from Milwaukee County Zoo and 6 minutes from Wisconsin Exposition Center. .This hotel is 5 mi (8 km) from American Family Field and 8.9 mi (14.3 km) from Discovery World.

What's nearby

  • Milwaukee County Zoo - 16 min walk - 1.4 km
  • Mayfair Mall - 4 min drive - 2.7 km
  • Froedtert Hospital - 4 min drive - 2.4 km
  • Wisconsin State Fair Park - 6 min drive - 5.4 km
  • American Family Field - 8 min drive - 8.0 km

Getting around

  • Milwaukee Intermodal Station - 11 min drive
  • General Mitchell Intl. Airport (MKE) - 20 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪P.F. Chang's China Bistro - ‬4 min drive
  • ‪Five Guys - ‬4 min drive
  • ‪Panera Bread - ‬4 min drive
  • ‪Denny's - ‬4 min drive

About this property

Sonesta Milwaukee West Wauwatosa

Suburban hotel with area shuttle service and a 24-hour health club
Sonesta Milwaukee West Wauwatosa offers 198 accommodations with coffee/tea makers and hair dryers. Televisions come with pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Milwaukee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Make yourself at home in one of the 198 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour health club and an indoor pool. Additional features at this hotel include complimentary wireless internet access and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Enjoy a satisfying meal at Innovation serving guests of Sonesta Milwaukee West Wauwatosa. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Milwaukee? This hotel has 5908 square feet (549 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Innovation - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
The Lounge - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Innovation
  • The Lounge

Things to do

  • 24-hour health club
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 5,908 square feet of conference space
  • 8 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Milwaukee
Crowne Plaza Milwaukee West
Crowne Plaza Milwaukee West Hotel
Crowne Plaza Milwaukee West Hotel Wauwatosa
Crowne Plaza Milwaukee West Wauwatosa
Crowne Plaza West Milwaukee
Milwaukee Crowne Plaza
Crowne Plaza Wauwatosa
Crowne Plaza
Crowne Plaza Milwaukee West
Sonesta Milwaukee West Wauwatosa Hotel
Sonesta Milwaukee West Wauwatosa Milwaukee
Sonesta Milwaukee West Wauwatosa Hotel Milwaukee

Sonesta Milwaukee West Wauwatosa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 505 out of 1248 reviews
Rating 8 - Good. 282 out of 1248 reviews
Rating 6 - Okay. 208 out of 1248 reviews
Rating 4 - Poor. 127 out of 1248 reviews
Rating 2 - Terrible. 126 out of 1248 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Amber

Travelled with family
Disliked: Amenities, property conditions & facilities
There's no microwave or refrigerator in room
Stayed 1 night in Jan 2025

10/10 Excellent

lakshmi

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property, good room size and comfortable bed for the price. Reception staff were very helpful and friendly.
Stayed 1 night in Feb 2025

4/10 Poor

Rochelle

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Was close to attractions we wanted to be at. Very noisy, breakfast unavailable
Stayed 1 night in Jan 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for my meetings.
Stayed 1 night in Jan 2025

2/10 Terrible

Jasania

Disliked: Staff & service

Poor customer service

Wasn’t able to check in wasn’t aware my card wasn’t accepted I was told I needed major credit card for stay. Receptionist was not nice and was very rude. Definitely wouldn’t come back even if I had a credit card
Stayed 1 night in Jan 2025

10/10 Excellent

Mona

Stayed 1 night in Jan 2025

10/10 Excellent

vlad

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Olicia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great someone always available expect one employee. Overall love it there very nice hotel and people. They definitely ensure comfort.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maya

Stayed 3 nights in Jan 2025

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just wish I know before hand that the restaurant was closed due to renovations. It was a clean, quiet property. Would stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Stayed 1 night in Jan 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
The room was clean. The furniture was a bit outdated. Our biggest complaint was the ventilation system in the room. The heat vent and return air vents were extremely dusty (which we wiped down), and after cleaning we were able to see that the air filters were plugged to the point that you couldn’t even see that there were pleats in the filters. Routine maintenance would be beneficial to those that suffer from allergies.
Stayed 3 nights in Jan 2025

6/10 Okay

Nick

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice but unfortunately the restaurant was closed and so was the pool and the hot tub so that was kind of disappointing
Stayed 2 nights in Jan 2025

8/10 Good

Jodie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't pay attention and didn't realize if you want a fridge then you must request a room with one. Otherwise everything was fine.
Stayed 8 nights in Jan 2025

2/10 Terrible

eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff is lazy. No frig. Disabled room has no sheets. Do not stay here
Stayed 1 night in Nov 2024

4/10 Poor

eric

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Would not run my card, that I had paid for the room for, to secure the 20$ incidental fee. Wouldn't even try. I finally got someone else to do it. When I got to my room the need had the wrong sheets on it and no refrigerator in a disabled accessable room. When I called down to find actual sheets they eventually sent someone up with a blanket to use instead because they couldn't find a fitted king size sheet. Or even a pillow top that would fit! I then asked if I could have an extra towel or 2 because walk in showers are kinda like that. And she said I had to come down and get them. She was just chilling at the desk in her phone. Do not stay at this place
Stayed 1 night in Jan 2025

2/10 Terrible

Deundre

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Vickilynn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, affordable suite!
Stayed 1 night in Jan 2025

8/10 Good

Todd

Stayed 1 night in Jan 2025

6/10 Okay

Tamika

Travelled with group
Liked: Cleanliness, staff & service
The property is nice and clean. The rooms have a nice setup. Staff was good. It was unfortunate though because the restaurant isn’t open, the pool was closed. There are no microwaves in the rooms. And refrigerators are in some rooms but not all.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ben

Stayed 1 night in Jan 2025

2/10 Terrible

Janett

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I pacifically booked a room for my birthday. I was dissatisfied because the pool was under Maintenace. Also, there was no complimentary breakfast as advertised.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Vonetta

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Please update the furniture and curtains

The furniture and curtains are very old and badly soiled in both of our rooms. I asked to change rooms and the chair in the room was stained as well. I came to Milwaukee for my father’s funeral and found it very difficult to relax and prepare myself for the services. The gentleman at the desk found a leather chair in storage and replaced it for me.
Stayed 1 night in Jan 2025