2/10 Terrible
Simone
Business traveller
19 Jun 2025
Liked: Property conditions & facilities
Disliked: Cleanliness
I chose this hotel because I was on a business trip in Newbury and closer hotels were over my budget. I didn't need frills, just a place to lay my head for the night as i knew i would be arriving late night. As such, I was not expecting much in terms of facilities as it's a budget hotel. What i wasn't expecting was the room to be dirty. The carpet was full of dust bunnies. I don't even know how that happens, it looked like a weeks worth of rolled up dust or the hoover bag burst, it was all over the room. Because I checked in late reception was closed so I couldn't even change rooms.The smell from the drains was awful and I had to spray my pillow with perfume to try and cover the smell but it didn't work. I couldn't even watch tv because the light attracted these tiny gnats. The bedding did not smell fresh. I had bought my own towel and ended up using it as a bed sheet as I couldn't bear the thought of lying down in someone's bed sweat. Yuck! It was a miserable nights sleep. I seriously contemplated sleeping in my car. I wish I had read the reviews a little more carefully as I have since seen others complain of exactly the same things. What a shame this could really be a nice place if they sort the smell and cleanliness
Simone
Stayed 1 night in Jun 2025