SpringHill Suites by Marriott Louisville Downtown

3.0 star property

Photo gallery for SpringHill Suites by Marriott Louisville Downtown

Free daily buffet breakfast
Premium bedding, pillow-top beds, in-room safe, desk
View from property
Exterior
Lobby

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

Map
132 E Jefferson Street, Louisville, KY, 40202
  • Whiskey Row
    ‪6 min walk‬
  • Kentucky International Convention Center
    ‪6 min walk‬
  • KFC Yum Center
    ‪8 min walk‬
  • Louisville, KY (SDF-Louisville Intl.)
    ‪9 min drive‬

Room options

Executive Suite, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(30 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 49.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Hearing Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 22.3 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

9.4 out of 10
Exceptional
(6 reviews)
  • 49.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(36 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Louisville

A stay at SpringHill Suites by Marriott Louisville Downtown places you in the heart of Louisville, within a 10-minute walk of Whiskey Row and Fourth Street Live!. .This hotel is 0.3 mi (0.6 km) from Kentucky International Convention Center and 0.4 mi (0.7 km) from KFC Yum Center.

What's nearby

  • Whiskey Row - 6 min walk - 0.6 km
  • Fourth Street Live! - 6 min walk - 0.6 km
  • Kentucky International Convention Center - 6 min walk - 0.6 km
  • KFC Yum Center - 8 min walk - 0.7 km
  • Louisville Slugger Museum - 17 min walk - 1.5 km

Getting around

  • Louisville Intl. Airport (SDF) - 8 min drive

Restaurants

  • ‪The Old Spaghetti Factory - ‬7 min walk
  • ‪Belle of Louisville - ‬1 min walk
  • ‪Chestnut Cafe - ‬7 min walk
  • ‪White Castle - ‬4 min walk
  • ‪Porch Kitchen & Bar - ‬4 min walk

About this property

SpringHill Suites by Marriott Louisville Downtown

Hotel with free breakfast, a short walk to Whiskey Row
SpringHill Suites by Marriott Louisville Downtown offers 198 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 198 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite from the grocery/convenience store serving guests of SpringHill Suites by Marriott Louisville Downtown. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 19 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 9 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 19.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Hotel Louisville Downtown
SpringHill Suites Marriott Louisville Downtown Hotel
Springhill Suites Louisville Downtown Hotel Louisville
SpringHill Suites Marriott Louisville Downtown
SpringHill Suites by Marriott Louisville Downtown Hotel
SpringHill Suites by Marriott Louisville Downtown Louisville

SpringHill Suites by Marriott Louisville Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 521 out of 1003 reviews
Rating 8 - Good. 273 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 56 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Very Nice Hotel

Our over night stay was fine, I was going for dental surgery the next morning, but the room was clean, roomy and nicely decorated. My husband had a really nice breakfast. The front desk clerk was very nice and helpful.
Stayed 1 night in Apr 2025

2/10 Terrible

Jaime

Stayed 6 nights in Apr 2025

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness
The management didn't handle 3 Alarms properly. They did not have anyone outside to comfort the guests at all, offer a warm drink and blankets. No one came outside to tell us it was a false alarm. Very poor job. You need to reimburse every one for one night. Bob Marcus rm 832
Stayed 3 nights in Apr 2025

4/10 Poor

Megan

Travelled with family, Travelled with group
Liked: Amenities
Fire alarms went off at 1:30 am and again at 6:00 am for excessive amount of time. Patrons had to wake their kids twice to take them out to stand in the parking lot for the all clear both times. Staff was NOT helpful in direction of returning to rooms. Also, this had been going on through the night for MULTIPLE nights per other patrons. Next morning they offered to comp parking but we didn’t pay for parking so it was a “sorry for the trouble” and we were on the way. For this amount of money, I’d stay somewhere else. Not worth it.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints.

Great front desk and property staff. Clean rooms.
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While we had a good stay overall, the fire alarms went off three times in the early morning hours. Getting out of bed to evacuate three times was inconvenient.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Service on property was amazing

I was originally scheduled to check in on April 24, but due to multiple flight delays, I didn’t arrive until after midnight. When I finally checked in, a gentleman named Sylvester from Brooklyn, New York, assisted me. He was fantastic and answered all my questions.
Stayed 2 nights in Apr 2025

8/10 Good

Mohamed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complimentary water in the room. TV resilutiin is bad. Brakfast is not very good.
Stayed 4 nights in Apr 2025

6/10 Okay

Robert

Stayed 5 nights in Apr 2025

6/10 Okay

Andrea, Lexington

Travelled with family
Liked: Staff & service, amenities
The location of the hotel was very convenient, and on-site parking was available at a reasonable rate. One oddity is that the hotel itself doesn’t have an ice machine—instead, you have to go through the connecting Fairfield Inn to access ice machines on floors 4, 5, or 6. The trek to find ice felt a bit like a maze, which was definitely a downside. Cleanliness-wise, the hotel wasn’t what I’d call dirty, but it wasn’t up to a 5-star standard either. The carpet was tearing in spots, there were noticeable stains in the hallways, and the mats around the room’s wall art were torn—small things, but they added up. Another downside was the limited access to stairs. With only two elevators for a 9-story building, being told the stairs were "exit only" (even just to go to breakfast on floor 2) was frustrating. That said, the staff were great—friendly, responsive, and accommodating. When a fire alarm went off around 10 p.m., the general manager (I believe) and other staff handled the situation well, calmly directing guests and keeping everyone informed. Overall, it was a decent stay. The experience didn’t quite justify the higher price tag for the weekend, and that likely influenced my rating. If the rate had been more in line with the quality, I might have reviewed it more favorably.
Stayed 3 nights in Apr 2025

8/10 Good

LaShella

Liked: Staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Allison

Stayed 1 night in Apr 2025

10/10 Excellent

benjamin, Dallas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive to details and breakfast and in the room
Stayed 3 nights in Apr 2025

2/10 Terrible

Seth

Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer, Chicago

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient downtown location. A little expensive for the area and you pay for parking separately but otherwise a very nice hotel. Nice, clean well maintained pool and gym. The breakfast on the 2nd floor was great with lots of items and plenty of dining space and a nice view.
Stayed 1 night in Mar 2025

10/10 Excellent

Brian, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Jada

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew, Milan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Clean hotel within walking distance of Whiskey alley and Louisville Slugger!
Stayed 2 nights in Mar 2025

6/10 Okay

Aurelia

Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to downtown
Stayed 1 night in Mar 2025

8/10 Good

Vladislava, Chicago

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here while traveling with a small child to TN. Comfortable beds, nice amenities and great breakfast buffet. Great dining options within walking distance.
Stayed 1 night in Mar 2025

2/10 Terrible

Yue, Atlanta

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really a worst experience with this hotel under Marriott brand and made me doubt the quality of Marriott hotels. The front desk guest supervisor/manager is quite stubborn. Although she could not identify the north/south/ east/ west directions,she insisted that she was correct and ignored the guest’s request. I cannot believe how Marriott hired this person as a manager and she will definitely ruin the brand’s reputation. The housekeeping staff pretended they couldn’t understand and speak English as trained so the guest couldn’t ask for their help. Does their service follow Marriott “Spirit to Serve” tradition as they always mentioned? Please avoid staying in this hotel if you don’t want to waste your time and money.
Stayed 2 nights in Mar 2025

2/10 Terrible

Pennie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Terrible. Rude checkin and checkout staff! I did not get the room I reserved and they didn’t make it right. They checked me in, sent to room and I called them upon entry. They said no king room available, some kind of bogus excuse with room issues but we “upgraded to a queen double”. That was a downgrade since I booked a king room. Won’t go back to this property snd won’t recommend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stop for our family.
Stayed 1 night in Mar 2025