it had nothing to do with the hotel itself, booking thru hotel .com was the problem, I ask for a single bed room, when I checked in I had a Jacuzzi king room, which was the highest room there, the hotel was fully booked so I had no choice but to stay there, they said hotel .com booked that room for me, ill never use it again or refer to friends. I should have been told that all that was left was the most expensive room, if so I would have not canceled cheaper room with another hotel in Bloomington .