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Sheraton Indianapolis City Centre Hotel

4.0 star property

Photo gallery for Sheraton Indianapolis City Centre Hotel

Exterior
Creator video - submitted by JetsettingJabber
Meeting facility
Exterior
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
31 W Ohio St, Indianapolis, IN, 46204
  • Place, Circle Center Mall
    ‪5 min walk‬
  • Place, Indiana Convention Center
    ‪8 min walk‬
  • Place, Gainbridge Fieldhouse
    ‪8 min walk‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪19 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, City View

8.8 out of 10
Excellent
(47 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(53 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

7.2 out of 10
Good
(18 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed (View)

7.6 out of 10
Good
(10 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View

Executive Suite, 1 King Bed with Sofa bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Double Beds, City View (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds, City View (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior
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  • Air-conditioning
4.5 out of 5, Wonderful, 1,002 reviews
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includes taxes & fees
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About the area

Indianapolis

With a stay at Sheraton Indianapolis City Centre Hotel, you'll be centrally located in Indianapolis, steps from Soldiers and Sailors Monument and within a 10-minute walk of Circle Center Mall. .This hotel is 0.5 mi (0.8 km) from White River State Park and 0.5 mi (0.9 km) from Gainbridge Fieldhouse.

What's nearby

  • Circle Center Mall - 5 min walk - 0.4 km
  • Indiana Convention Center - 8 min walk - 0.7 km
  • Gainbridge Fieldhouse - 8 min walk - 0.7 km
  • White River State Park - 10 min walk - 0.8 km
  • Lucas Oil Stadium - 15 min walk - 1.3 km

Getting around

  • Canal Station - 4 min drive
  • Indianapolis Station - 12 min walk
  • Indianapolis Intl. Airport (IND) - 18 min drive

Restaurants

  • ‪The Columbia Club - ‬2 min walk
  • ‪Alexander's Bar/Grille At Sheraton City Centre - ‬1 min walk
  • ‪120 West Market Fresh Grill - ‬3 min walk
  • ‪Astrea - ‬3 min walk
  • ‪Giordano's - ‬3 min walk

About this property

Sheraton Indianapolis City Centre Hotel

Hotel with an outdoor pool, steps from Soldiers and Sailors Monument
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 378 guestrooms featuring refrigerators and iPod docking stations. Your bed comes with down comforters and premium bedding. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with American cuisine at Alexanders Bar and Grill, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Local cuisine breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Indianapolis? This hotel has 17997 square feet (1672 square meters) of space consisting of conference space and meeting rooms.
Local cuisine breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Alexanders Bar and Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Circle Cafe - This coffee shop specializes in American cuisine and serves breakfast and lunch. Open daily.
Monumental Coffee - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from May 6 2025 to December 31 2026 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 25 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1004 reviews
Rating 8 - Good. 198 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 70 out of 1004 reviews
Rating 2 - Terrible. 70 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Miles

Liked: Cleanliness, staff & service
Very nice pool and wonderful staff.
Stayed 2 nights in Oct 2025

6/10 Okay

James

Stayed 2 nights in Oct 2025

8/10 Good

Ruzell

Stayed 1 night in Oct 2025

4/10 Poor

Ryan

Travelled with group
Aparently this hotel now has air purifiers in the rooms. Seems like a nice improvement. They arent there so much for air quality, they are there to charge you for smiking or vaping in the rooms. I do neither, but a bill was slid under my door while i was sleeping for $500.00. After talking to someone at the front desk, and showing a time stamp from my uber that i wasnt even in the room when the air purifier said it detected smoke/vape, they said theyd refund the charges. My account continued to be charged 2 other times (over 1,500.00 in total) . Talked to my bank, and the hotel, and aparently the charges will be returned to my account this evening. The location also failed to mention the lobby construction on the website ahead of my stay. The room was nice, but the lobby was a bunch of scaffolding and tarps. I would have stayed somewhere else had i known. Lessons learned, i usilually stay at a nicer hotel downtown, and that is where i will stay from now on. My first experience with sheraton was enough for me to never try them again.
Stayed 1 night in Oct 2025

8/10 Good

Jonathan

Stayed 2 nights in Sep 2025

4/10 Poor

Heather Louise

Disliked: Staff & service, property conditions & facilities
The staff was consistently unprofessional and rude. The hotel needs major remodeling and updates. I will not be staying at another Sheraton hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

4/10 Poor

Keri

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is outdated so doesn’t fit the price range compared to others nearby. The parking lot is closed so the best option is valet for which they increase prices on weekends. The valet were understaffed and there was a 40 min wait to get your car. I did not enjoy the stay and will not return.
Stayed 1 night in Oct 2025

6/10 Okay

vishal

Business traveller
Liked: Cleanliness, staff & service
Gym was good. Hotel needs major upliftment in terms of decor. Rooms look like still in early 2000's. Lobby needs some make over.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

4/10 Poor

Lashonda

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Kris

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was advertised on hotels.com for what looked like a good deal. I was not told that the hotel was under heavy construction. Lobby was a mess, lots of jackhammering. Lobby desk was confused by my online booking didnt have the room i booked. Felt duped.
Stayed 1 night in Sep 2025

8/10 Good

Mathew

Liked: Cleanliness, staff & service
Remolding going on while we were there main floor seemed to not be very welcoming.
Stayed 3 nights in Sep 2025

10/10 Excellent

Clark, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
I wanted t
Stayed 2 nights in Sep 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities
Very sleek and clean feeling. Rooms were nice and very little noise heard from the room. Heard the people above us doing aerobics, but probably the least loud I’ve ever heard it in a hotel lol
Stayed 2 nights in Sep 2025

6/10 Okay

Javier

Liked: Staff & service
Bathrooms weren’t the best , views were amazing . But except over pricing
Stayed 1 night in Sep 2025

4/10 Poor

Sarah

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This property is not what you'd expect from a Sheraton. The room needed a renovation. Looking beyond that, there were stains on the carpet, the shower curtain was dirty. They didn't vacuum adequately with crumbs laying around that were not ours. The bathroom was tiny.
Stayed 2 nights in Sep 2025

8/10 Good

Miguel Lopez

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
La localidad está en construcción deberían anunciarlo a la hora de hacer la estadía y ahí uno decide si escogerlo o no!
Stayed 4 nights in Sep 2025

10/10 Excellent

Jordany Steevenson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Leandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Eric

Stayed 2 nights in Aug 2025

2/10 Terrible

Berhane

Stayed 2 nights in Aug 2025

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025