Compare Family Hotels in Ingram

Excellent room. Great pool and grounds!

We absolutely loved staying here, it was quiet, clean, had everything we needed and was a great area to still be close to town for food or outings. Our host was amazing as well. When we first checked in the AC was leaking on to the bed and the host got there within 15 minutes and got us a new cabin and the issue was resolved with speed and professionalism. We were very impressed and will definitely stay again if ever back in the area.

The hot tub did not have enough water for the jets to work properly. Plus the cleaning chemicals were overly strong when the top was lifted off and no where for us to add some more water to use it. We loved everything else!!! We would absolutely stay here again.

Host was very welcoming. Valentine chocolates, fresh flowers and Champagne were waiting when we arrived. The pond was stocked with fish and we caught several! The cabin had a kitchen that was fully stocked with kitchen and dining ware. The bed was very comfortable and the host provided many books to choose from to read.

Facility sas great, clean. Host was present to help is gain entry.

The communication with the property managers was excellent. The location is excellent. But….the upstairs master bedroom and bathroom were horrible. During the day, the temp in the master bedroom would only go to 80 degrees as the coolest. And the bathroom was 85. It did cool down at night, but the bathroom was always warm. And….the bathroom had hundreds of small bugs after the first night, including in a toothbrush and hair brush. The property managers were very responsive and came and cleaned them, sprayed, and left a small vacuum they purchased, but we had to vacuum each day. And every evening there were live bugs in the shower. We also went to use the TV stand cabinet to store some clothes for someone who slept on the couch in the main level living room, and there were two articles of clothing including panties….that were used. There were also several areas of large cobwebs throughout the house, which the people cleaned when they came to clean the bugs the first night. We grew up coming to the Hill country, so we understand there will be bugs. But, we do not expect to pay this much for a house and have the upstairs temperature be 80 during the summertime, and continuously have bugs in the bathroom. The property managers were very communicative and responsive, but they need to figure out the upstairs bug and temperature situation. And they definitely need to have their cleaning people do much better.