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Villas HM Palapas del Mar

4.0 star property

Photo gallery for Villas HM Palapas del Mar

2 outdoor pools, pool umbrellas, pool loungers
Lobby
Poolside bar
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Avenida Plutarco Elias S/N, Isla Holbox, QROO, 77310
  • Place, Holbox Beach
    ‪2 min walk‬
  • Place, Holbox Letters
    ‪11 min walk‬
  • Place, Main Square
    ‪11 min walk‬

Room options

View all photos for Junior Suite

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite

8.6 out of 10
Excellent
(24 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite (Single)

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite (Single)

  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite with private pool: 2 queen beds

Junior Suite with private pool: 2 queen beds

Junior Suite with private pool: 2 queen beds

8.0 out of 10
Very good
(12 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite sea front and private pool: 2 queen beds

Junior Suite sea front and private pool: 2 queen beds

Junior Suite sea front and private pool: 2 queen beds

  • 32 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite Superior: 2 queen beds o 1 king bed

Junior Suite Superior: 2 queen beds o 1 king bed

Junior Suite Superior: 2 queen beds o 1 king bed

9.0 out of 10
Wonderful
(11 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite Superior sea front: 1 king bed or 2 queen beds

In-room safe, desk, free cots/infant beds, bed sheets

Junior Suite Superior sea front: 1 king bed or 2 queen beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Similar properties

Breakfast, lunch, dinner served; garden views
Villas HM Paraiso del Mar
  • Pool
  • All-inclusive
  • Kids’ pool
  • Free Wi-Fi
4.3 out of 5, Excellent, 1,002 reviews
The price is NZ$932
includes taxes & fees
27 Dec - 28 Dec
Villas HM Paraiso del Mar

About the area

Isla Holbox

When you stay at Villas HM Palapas del Mar in Isla Holbox, you'll be on the beach, just steps from Holbox Beach and Yum Balam Nature Reserve. .This beach hotel is 0.6 mi (1 km) from Holbox Church and 0.6 mi (1 km) from Whale Shark Pier.

What's nearby

  • Holbox Beach - 2 min walk - 0.2 km
  • Holbox Letters - 11 min walk - 1.0 km
  • Main Square - 11 min walk - 1.0 km
  • Holbox Church - 11 min walk - 1.0 km
  • Holbox Ferry - 13 min walk - 1.1 km

Restaurants

  • ‪La Mexiquense - ‬11 min walk
  • ‪capitancapitan - ‬11 min walk
  • ‪El Ñañas - ‬7 min walk
  • ‪Mandarina - ‬10 min walk
  • ‪Piedra Santa - ‬5 min walk

About this property

Villas HM Palapas del Mar

Hotel on the beach, with 2 outdoor pools
Villas HM Palapas del Mar offers 52 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies or patios. Satellite television is provided.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators. Rooms have private balconies or patios. Satellite television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
You can enjoy a meal at Restaurante Bufé serving the guests of Villas HM Palapas del Mar, or stop in at the snack bar/deli. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary self-serve breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 10:30 AM.
Restaurante Bufé - Onsite buffet restaurant.

All-inclusive details

All-inclusive room rates at Villas HM Palapas del Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Bufé

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Fishing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No lift

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31

Property is also known as

Villas HM Palapas Mar Hotel Isla Holbox
Villas HM Palapas Mar Hotel
Villas HM Palapas Mar Isla Holbox
Villas HM Palapas Mar
Hm Palapas Del Mar Isla Holbox
Villas HM Palapas del Mar Hotel
Villas HM Palapas del Mar Isla Holbox
Villas HM Palapas del Mar Hotel Isla Holbox

Villas HM Palapas del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 600 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan Carlos, Juan and Jose @ the bar... they were all amazing and a pleasure to visit with, each day...
Stayed 8 nights in Aug 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Luis Javier

Travelled with family
Liked: Cleanliness, property conditions & facilities
The All Inclusive NOT WORTH IT Food wasn’t worth it, bad cooking Staff at front desk lie to me twice about the bicycles when trying to use them
Stayed 2 nights in Sep 2025

10/10 Excellent

Javier

Stayed 2 nights in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome People Work Here

The staff at the restaurant is awesome. We enjoyed our breakfast there every mooring. We stay here because of these great people in the resturant. The only complaint is the process’ of check-in / out.. Could be quicker but very polite staff. Quick stroll to beach…
Stayed 4 nights in Sep 2025

10/10 Excellent

TANIA

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property and staff is friendly and helpful Would love to visit back again
Stayed 2 nights in Sep 2025

10/10 Excellent

Genesis

Stayed 2 nights in Aug 2025

10/10 Excellent

robin james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was cute and charming. Very peaceful and n the beach. Breakfast buffet was varied and delicious.
Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Liked: Property conditions & facilities
Great
Stayed 2 nights in Aug 2025

8/10 Good

yodit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is ideal if you want to be directly at the beach!! Unfortunately, upon arrival in the evening, we noticed our sheets were stained as well as the pillowcases. Since it was the evening, they didn’t have any staff to change the sheets so we had a very uncomfortable night. When they came the next day after yet again requesting only the sheets were replaced not the pillowcases with stains visibly on there and we had to call them back. This made for an uncomfortable mindset of what else isn’t clean? There also wasn’t very much accountability or apologies for the inconvenience. The property outside is well kept & the breakfast was decent. I think the options could have more flavor, but maybe they are geared more towards Europeans taste buds. The make your own omelette station was nice. Overall, we would maybe stay here again, would just need to do a thorough review of the room immediately on arrival.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kimberly

Stayed 6 nights in Jun 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

4/10 Poor

Chloe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jerri Lynn

Stayed 4 nights in Aug 2025

8/10 Good

Carrie

Stayed 4 nights in Aug 2025

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to the beach is just a short walk across the street from the hotel. My daughter loved the pool in our room. Breakfast was good. The room was super clean.
Stayed 1 night in May 2025

2/10 Terrible

derek

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jul 2025

10/10 Excellent

Ioulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó todo, comida puede mejora
Stayed 5 nights in Aug 2025

10/10 Excellent

Jason, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Clean. Great beachfront. Dining areas are beautiful.
Stayed 5 nights in Jun 2025

4/10 Poor

Diego

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Food was not very good, staff seem new so not much help.
Stayed 1 night in Jul 2025

10/10 Excellent

FARHAD

Stayed 3 nights in Jun 2025

8/10 Good

Marco Polo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 3 nights in Jul 2025

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st time in Holbox and we found an amazing property.. The staff and service was fantastic! I will definitely be back again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, this was our second stay and we love it. Recommend 100%
Stayed 7 nights in Jul 2025