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Novotel Christchurch Cathedral Square

4.5 star property

Photo gallery for Novotel Christchurch Cathedral Square

Exterior
Bar (on property)
Exterior
Exterior
Executive Suite, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
50 Cathedral Square, Christchurch, 8011
  • Place, Cathedral Square
    ‪1 min walk‬
  • Place, Te Pae Christchurch Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, Isaac Theatre Royal
    ‪2 min walk‬
  • Airport, Christchurch (CHC-Christchurch Intl.)
    ‪17 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds

Executive Double Room, 2 Double Beds

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds

8.6 out of 10
Excellent
(39 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Christchurch

With a stay at Novotel Christchurch Cathedral Square, you'll be centrally located in Christchurch, steps from Isaac Theatre Royal and within a 10-minute walk of Cashel Street Shopping Area. .This luxury hotel is 0.5 mi (0.8 km) from Christchurch Casino and 0.7 mi (1.1 km) from Canterbury Museum.

What's nearby

  • Cathedral Square - 1 min walk - 0.0 km
  • Te Pae Christchurch Convention and Exhibition Centre - 2 min walk - 0.2 km
  • New Regent Street - 2 min walk - 0.2 km
  • Isaac Theatre Royal - 2 min walk - 0.2 km
  • Christchurch Casino - 10 min walk - 0.9 km

Getting around

  • Christchurch Railway Station - 12 min drive
  • Christchurch International Airport (CHC) - 19 min drive

Restaurants

  • ‪Market Place - ‬2 min walk
  • ‪The Church Brew Bar - ‬3 min walk
  • ‪The Last Word - ‬4 min walk
  • ‪The Victoria - ‬3 min walk
  • ‪Christchurch Tramway Restaurant - ‬3 min walk

About this property

Novotel Christchurch Cathedral Square

Novotel Christchurch Cathedral Square offers 154 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 154 individually furnished guestrooms, featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include ski storage, a television in a common area, and a banquet hall.
Satisfy your appetite for lunch, dinner, or brunch at The Square Restaurant, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in, and express check-out. Planning an event in Christchurch? This hotel has 3767 square feet (350 square meters) of space consisting of a conference center and 6 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
The Square Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
The Square Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (NZD 35 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Square Bar
  • The Square Restaurant

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station
  • Conference centre (3,767 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: NZD 80
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 80
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 37 per person
  • Covered valet parking fee: NZD 35 per night
  • Early check-in fee: NZD 80 (subject to availability)
  • Late check-out fee: NZD 80 (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Cathedral
Novotel Cathedral Hotel
Novotel Cathedral Hotel Christchurch Square
Novotel Christchurch Cathedral Square
Novotel Christchurch Cathedral Square Hotel Christchurch
Novotel Christchurch Cathedral Square Hotel
Novotel Cathedral Square Hotel
Novotel Cathedral Square
Novotel Christchurch Cathedral Square Hotel
Novotel Christchurch Cathedral Square Christchurch
Novotel Christchurch Cathedral Square Hotel Christchurch

Novotel Christchurch Cathedral Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1001 reviews
Rating 8 - Good. 355 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

alan

Stayed 2 nights in Feb 2026

8/10 Good

Angela

Stayed 1 night in Feb 2026

10/10 Excellent

Steve

Stayed 2 nights in Feb 2026

10/10 Excellent

Alexa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Dec 2025

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great. Room was ok.
Stayed 1 night in Jan 2026

10/10 Excellent

Eacham, Zetland

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern
Stayed 2 nights in Jan 2026

2/10 Terrible

Sekhar Reddy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Food was tasteless. It was all dry. Waffle, bacon, mushrooms etc
Stayed 2 nights in Jan 2026

4/10 Poor

Nabih

Liked: Cleanliness, staff & service, property conditions & facilities
I did ask for a an empty cup they said I have to pay for it. I did ask if I could have a cup of coffee in the afternoon they said no you have to call room service even though I was in the lobby they said you have to pay for it. When time to leave we ask them to get us a taxi and we give them the name of the taxi they call the wrong one and we were late. Over all the experience I had in Auckland was great from everyone but not in Christ church it was a disappointment.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jelena

Liked: Cleanliness, amenities, property conditions & facilities
Everything great
Stayed 1 night in Jan 2026

2/10 Terrible

Vishwanath

Stayed 1 night in Jan 2026

8/10 Good

Xiaomei, Sunnyvale

Stayed 3 nights in Dec 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good facilities and friendly and helpful staff. Breakfast options good.
Stayed 1 night in Jan 2026

10/10 Excellent

TAE HONG

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From checkin in to check out, all perfect!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Gopinath, Centreville

Stayed 2 nights in Dec 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, excellent breakfast, easy (paid) parking
Stayed 2 nights in Dec 2025

10/10 Excellent

Anne-Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price with buffet breakfast close to everything.
Stayed 1 night in Dec 2025

8/10 Good

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 ppl in superior twin is quite small. However, the staff and breakfast are excellent. The location is walkable around city center
Stayed 3 nights in Dec 2025

10/10 Excellent

Rahul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and convenient
Stayed 1 night in Dec 2025

10/10 Excellent

Pearl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room
Stayed 1 night in Dec 2025

10/10 Excellent

Shohei

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay!
Stayed 1 night in Dec 2025

6/10 Okay

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok stay but our electric bike was stolen on the 1st night. Double locked. Told the receptionist and he was going to look at video of area. Heard nothing.
Stayed 2 nights in Nov 2025

6/10 Okay

Pei Zhi

Stayed 3 nights in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

6/10 Okay

Anne T

Business traveller
The room was basic a bit old
Stayed 4 nights in Nov 2025