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Izla Hotel by Fiesta Americana, Isla Mujeres

Photo gallery for Izla Hotel by Fiesta Americana, Isla Mujeres

Front of property
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Luxury Room, 2 Double Beds, Ocean View
Business centre
Junior Suite, 1 King Bed, Oceanfront

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Sac Bajo, Fraccionamiento Lagunamar, Isla Mujeres, QROO, 77400
  • Place, Garrafon Natural Reef Park
    ‪2 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪6 min walk‬
  • Place, Dolphin Discovery
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪91 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Double Beds, Garden View

Luxury Room, 2 Double Beds, Garden View

Luxury Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Luxury Room, 1 King Bed, Ocean View

Luxury Room, 1 King Bed, Ocean View | Terrace/patio

Luxury Room, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View

Luxury Room, 2 Double Beds, Ocean View

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Terrace/patio

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Isla Mujeres

With a stay at Izla Hotel by Fiesta Americana, Isla Mujeres in Isla Mujeres, you'll be 3.7 mi (6 km) from North Beach and 8.4 mi (13.5 km) from Mujeres Beach. .This beach hotel is 12.8 mi (20.6 km) from Cancun Mall and 16.7 mi (26.9 km) from Langosta Beach.

What's nearby

  • Garrafon Natural Reef Park - 2 min walk - 0.2 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 6 min walk - 0.6 km
  • Joysxee Floating Bottle Island - 11 min walk - 1.0 km
  • Mundaca House - 13 min walk - 1.1 km
  • Dolphin Discovery - 3 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive

Restaurants

  • ‪Albatros Beach Club - ‬12 min walk
  • ‪Mar Bella - ‬14 min walk
  • ‪Icebar - ‬1 min walk
  • ‪oscar's grills pizzas - ‬3 min drive
  • ‪La Casa del Tikinxic - ‬12 min walk

About this property

Izla Hotel by Fiesta Americana, Isla Mujeres

Izla Hotel by Fiesta Americana, Isla Mujeres offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Izla Wellnes Center has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 122 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Izla Café, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Izla Café - Onsite restaurant.
Taqueria - Onsite restaurant. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from room service (during limited hours).

All-inclusive details

All-inclusive room rates at Izla Hotel by Fiesta Americana, Isla Mujeres are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Restaurants on site

  • Izla Café
  • Taqueria

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Shared men and women areas
  • Spa open daily
  • Swedish massages

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2017
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Izla Hotel Isla Mujeres

Izla Isla Mujeres

Izla Hotel

Izla Beach Front Hotel Hotel

Izla Beach Front Hotel Isla Mujeres

Izla Beach Front Hotel Hotel Isla Mujeres

Izla Hotel by Fiesta Americana, Isla Mujeres Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 626 out of 1111 reviews
Rating 8 - Good. 252 out of 1111 reviews
Rating 6 - Okay. 125 out of 1111 reviews
Rating 4 - Poor. 58 out of 1111 reviews
Rating 2 - Terrible. 50 out of 1111 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Tammie

Liked: Cleanliness, amenities, property conditions & facilities
The room was kept cleaned, the staff is amazing. The pool was fabulous with the ocean beach right there. We were very well taken care of by the staff, always courteous and willing to help out.
Stayed 10 nights in Feb 2026

6/10 Okay

Katherine

The staff was very friendly but the quality of the food was terrible. We only ate there one time. The one and only ice machine was broken and there is no refrigerator in your room. The pools were nice but freezing cold. There was a nice beach although the lounge chairs were broken and need to be replaced. The hotel needs to focus on the details that make your stay more enjoyable. For instance, not having to ask for clean towels everyday.Our biggest complaint
Stayed 6 nights in Feb 2026

10/10 Excellent

Tracy L

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This Hotel is fabulous - Clean as a whistle, every friendly staff and service, excellent food and the pools and beach area are fantastic! 5 stars ! We will be back!
Stayed 7 nights in Feb 2026

8/10 Good

Sylvia, Omemee

Liked: Cleanliness, property conditions & facilities
Spacious room with balcony overlooking the sea. Clean basic amenities. Friendly staff. Quiet part of the island.
Stayed 2 nights in Feb 2026

6/10 Okay

Charlene

Stayed 7 nights in Jan 2026

10/10 Excellent

Maggie

Stayed 5 nights in Feb 2026

2/10 Terrible

Kalli J

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was awful. Too many things to list. Wouldn’t recommend to my dog.
Stayed 5 nights in Feb 2026

10/10 Excellent

R

Liked: Cleanliness, amenities, property conditions & facilities
great place to stay
Stayed 3 nights in Feb 2026

8/10 Good

Jeanne

Liked: Cleanliness, property conditions & facilities
Friendly staff. Food was just ok
Stayed 2 nights in Feb 2026

10/10 Excellent

analissa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable. Lots of choices for food and drink.
Stayed 6 nights in Jan 2026

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was nice and the view was great.The grounds were very nice and clean, we really enjoyed the pool and beach ,the staff were attentive all in all a pleasant trip.
Stayed 10 nights in Feb 2026

10/10 Excellent

GEORJINA BREA, Austin

Stayed 3 nights in Feb 2026

10/10 Excellent

Lynne

Liked: Cleanliness, property conditions & facilities
Great amenities and beautiful place! Only negative was it took long (35 min to check in)
Stayed 5 nights in Feb 2026

10/10 Excellent

Lynda Marie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room (we had oceanfront)
Stayed 10 nights in Feb 2026

8/10 Good

Helen

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Room was perfect. Staff very friendly but language barrier was difficult. Huge huge turnover of staff which was alarming. The ALL Inclusive package we purchased was very misleading and items that were to be included were not. Restaurant clean and lovely but the menu NEEDS to rotate items. Very very certain our vodka (sky) was substituted for the cheaper house vodka. It is a clear taste difference. When I'd asked to taste the two varies in a taste test.... bar tender didn't deny and let me upgrade to what we rightfully paid for. Also, all inclusive was not as delivered for menu items too. Felt very nickle-and-dimed if we wanted to have something different then on the "list of inclusions/menus'. very cheap appeal. If we would have known from the beginning we would have just paid the extra regardless beforehand. maybe Tier the all inclusive idea. Basic all inclusive privillage all inclusive with top shelf on all....
Welcome brochure - hours of places vary. Dining room is really only the Cafe' in that the other place is more of a sports hangout.
Stayed 10 nights in Feb 2026

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Went down with couple friends. Found the staff very helpful. And quick to make our stay very comfortable. Nice assortment of food and drink options. Great setting away from north beach that can be more loud and crowded. Close to couple other beach clubs and nearby restaurants
Stayed 8 nights in Feb 2026

10/10 Excellent

thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was far better than we had expected. Location is fabulous if you are looking for a relaxing and stress free environment. We had the superior Ocean view room which had a gorgeous view. The room was quite large , very clean and the two queen beds were perfect. Nice large widescreen tv also, Walk in shower was enormous. Plenty of closet and drawer space. Except for the super bowl party outside, the room was very quiet. We had the all inclusive package and the food was good/very good with a wide selection. We had one security concern which was handled in a quick and thorough manner. The management took it very seriously and the matter was resolved quickly. The staff throughout the resort were super friendly and attentive. Looking forward to a return trip in 2027!
Stayed 7 nights in Feb 2026

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
easy check in, polite and friendly
Stayed 8 nights in Feb 2026

8/10 Good

Michael C.

Clean
Stayed 6 nights in Jan 2026

10/10 Excellent

DAWN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice and everything was clean.
Stayed 7 nights in Feb 2026

8/10 Good

Emerich

Travelled with partner
Liked: Cleanliness
The staff was wonderful. We especially appreciated Martin one of the wonderful servers. We did all inclusive and it was worth it if not spectacular. Some things were very good while others were not as appealing. There are few activities at least while we were there. It was clean and lovely and much less crowded than the north end of the Island.
Stayed 4 nights in Jan 2026

8/10 Good

JANET

Liked: Cleanliness, amenities, property conditions & facilities
Fav things were room and hotel cleanliness. Room was spacious with a great bathroom and outdoor patio (ground level). Staff are friendly and efficient. There’s a gym with usual gym equipment in good condition. Restaurant had a good breakfast buffet. Lots of lounge chairs around pool and on beach. Taxis always available out front as well as local bus.
Stayed 14 nights in Jan 2026

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location was perfect for our group. Nice and quiet but close to everything we needed
Superbowl party
Sunset
Sunrise
Stayed 7 nights in Feb 2026

10/10 Excellent

Lisa

Stayed 5 nights in Feb 2026

10/10 Excellent

Abbie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean room and amenities. Beautiful beach view. Very nice staff. Clean beach. Would definitely stay here again
Stayed 5 nights in Feb 2026