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Dedeman Istanbul

5.0 star property

Photo gallery for Dedeman Istanbul

Lobby
Executive Suite - Free SPA Access
Front of property - evening/night
Grand Deluxe King Room - Free SPA Access
Indoor pool, open 10:00 AM to 9:00 PM, pool umbrellas, pool loungers

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
Yildiz Posta Caddest 50, Gayrettepe, Istanbul, Istanbul, 34340
  • Istanbul Cevahir Shopping and Entertainment Centre
    ‪18 min walk‬
  • Taksim Square
    ‪5 min drive‬
  • Dolmabahçe Palace
    ‪5 min drive‬
  • Istanbul (IST)
    ‪35 min drive‬

Room options

View all photos for Family Suite - Free SPA Access

Family Suite - Free SPA Access

Family Suite - Free SPA Access

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room - Free SPA Access

Deluxe Twin Room - Free SPA Access

Deluxe Twin Room - Free SPA Access

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite - Free SPA Access

Presidential Suite - Free SPA Access

Presidential Suite - Free SPA Access

  • 100 sq m
  • Sea view
  • Sleeps 8
  • 1 King Bed, 2 Twin Beds and 1 Large Twin Futon

View all photos for Superior King Room - Free SPA Access

Superior King Room - Free SPA Access

Superior King Room - Free SPA Access

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Single Room - Free SPA Access

Superior Single Room - Free SPA Access

Superior Single Room - Free SPA Access

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Suite - Free SPA Access

Executive Suite - Free SPA Access

Executive Suite - Free SPA Access

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Grand Deluxe Twin Room - Free SPA Access

Grand Deluxe Twin Room - Free SPA Access

Grand Deluxe Twin Room - Free SPA Access

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe King Room - Free SPA Access

Grand Deluxe King Room - Free SPA Access

Grand Deluxe King Room - Free SPA Access

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room - Free SPA Access

Superior Twin Room - Free SPA Access

Superior Twin Room - Free SPA Access

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room - Free SPA Access

Deluxe King Room - Free SPA Access

Deluxe King Room - Free SPA Access

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

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Terrace/patio

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  • Pet-friendly
  • Free WiFi
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4.0 out of 5, Very good, (1004)
The price is NZ$200
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Divan Istanbul City

About the area

Istanbul

Centrally located in Istanbul, Dedeman Istanbul is within a 15-minute walk of Zorlu Performing Arts Center and Astoria Istanbul Shopping Center. .This luxury hotel is 1.7 mi (2.7 km) from Ortaköy Mosque and 1.9 mi (3.1 km) from Istanbul Cevahir Shopping and Entertainment Centre.

What's nearby

  • Zorlu Performing Arts Center - 10 min walk - 0.9 km
  • Istanbul Cevahir Shopping and Entertainment Centre - 18 min walk - 1.6 km
  • Ortaköy Mosque - 3 min drive - 2.6 km
  • Taksim Square - 5 min drive - 3.7 km
  • Dolmabahçe Palace - 5 min drive - 3.7 km

Getting around

  • Gayrettepe Station - 9 min walk
  • Mecidiyekoy Station - 19 min walk
  • Istanbul Airport (IST) - 39 min drive

Restaurants

  • ‪Moc Ministry Of Coffee - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Arı Börek - Mutluluk - ‬2 min walk
  • ‪Dönerist - ‬2 min walk
  • ‪The Hunger Gayrettepe - ‬3 min walk

About this property

Dedeman Istanbul

Luxury hotel with a full-service spa and a health club
Dedeman Istanbul offers 327 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
La Ciel Wellnes Club has 4 treatment rooms including rooms for couples. Services include sports massages, Swedish massages, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 327 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Stop by the hotel's restaurant, Cafe House Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Istanbul? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Cafe House Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.
Turkuaz Lounge & Bar - This lobby lounge serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 20 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Cafe House Restaurant
  • Turkuaz Lounge & Bar

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 4,306 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per day, plus a deposit of EUR 15 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 20 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: EUR 75 (one-way), (up to 18 years old)
  • Self parking fee: EUR 9 per day
  • Pet deposit: EUR 15 per day
  • Pet fee: EUR 15 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1321

We should mention

Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Dedeman
Dedeman Hotel
Dedeman Hotel Istanbul
Dedeman Istanbul
Istanbul Dedeman
Istanbul Dedeman Hotel
Dedeman Istanbul Hotel
Dedeman Istanbul Hotel
Dedeman Istanbul Istanbul
Dedeman Istanbul Hotel Istanbul

Dedeman Istanbul Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 393 out of 1005 reviews
Rating 8 - Good. 197 out of 1005 reviews
Rating 6 - Okay. 141 out of 1005 reviews
Rating 4 - Poor. 93 out of 1005 reviews
Rating 2 - Terrible. 181 out of 1005 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

hüseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ismail

Stayed 1 night in Mar 2025

6/10 Okay

Elvan

Business traveller
Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

koray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Dunya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

2/10 Terrible

Scope

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Mustafa Ahad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to being here great experience was being here, so kind and compfort conditions
Stayed 1 night in Feb 2025

2/10 Terrible

Scope

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to formally express my deep dissatisfaction with my current hotel experience in Turkey, where I have come to undergo a serious medical procedure. I specifically chose this hotel due to its proximity to the hospital (only five minutes away), but my stay has been nothing short of a nightmare. From the moment we checked in, we faced one issue after another: The air conditioning in our first room was not working. We were moved to a second room, but the windows wouldn't shut. The third room had ongoing construction noise from the floor above. In the fourth room, the bathroom wouldn't flush, and the TV did not work. The fifth room’s door wouldn't lock, and when they tried to fix it, the entire mechanical system fell apart. The sixth room had an unbearably noisy, outdated air conditioning system, and the toilet wouldn’t flush. Finally, we were moved to a seventh room, where the bathroom is now flooded. Despite these continuous issues, the hotel management has been completely unhelpful. They refuse to speak with us, even though they speak my mother tongue, and they claim the hotel manager is too busy. The customer relationship manager has limited authority and cannot resolve our concerns. Given my serious health condition, this ongoing stress is unacceptable. I urgently need your assistance in resolving this matter, whether by securing a proper, functional room or arranging an alternative accommodation. Please respond as soon as possible.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ufuk

Stayed 1 night in Feb 2025

4/10 Poor

ÖZKAN

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Azeeza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good nothings wrong there , receptionist was very friendly nice behaved , breakfast staff was very good I am happy.
Stayed 1 night in Feb 2025

8/10 Good

Emre

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Duşakabin kapısı kırıktı. Klima inanılmaz gürültülü çalışıyordu.
Stayed 1 night in Feb 2025

10/10 Excellent

bülent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel bir otel servisi,kahvaltı girişde personel arkadaşların bize yardımcı olmaları herşey güzeldi.
Stayed 1 night in Feb 2025

8/10 Good

hüseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nagihan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Trevor

Stayed 2 nights in Jan 2025

10/10 Excellent

Okba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet room, close to everything.
Stayed 1 night in Jan 2025

6/10 Okay

Burak

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

murat

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Aslam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good place for a great price. Would be amazing if they can take care of some of the issues in their bathrooms where there is no way to stop the shower water from coming into the entire bathroom floor because there is not good coverage.
Stayed 2 nights in Dec 2024

2/10 Terrible

Tecri

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dalin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 8 nights in Dec 2024

6/10 Okay

Yavuzalp

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

8/10 Good

alp

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024