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Sheraton Grand Hiroshima Hotel

4.5 star property

Photo gallery for Sheraton Grand Hiroshima Hotel

2 restaurants, lunch served
Exterior
Lobby
2 restaurants, lunch served
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
12-1 Wakakusa-cho, Higashi-ku, Hiroshima, Hiroshima-ken, 732-0053
  • Place, Mazda Zoom-Zoom Stadium
    ‪12 min walk‬
  • Place, Shukkeien
    ‪13 min walk‬
  • Place, Hiroshima Central Shopping District
    ‪17 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪60 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(44 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Double Beds

9.6 out of 10
Exceptional
(24 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Club Room, 2 Double Beds

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

Club Suite, 1 Bedroom

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

Room, 2 Double Beds, Corner

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

Club Suite, 1 Bedroom, Corner

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Presidential Suite, 1 King Bed | View from room
Hilton Hiroshima
  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
4.8 out of 5, Exceptional, 1,166 reviews
The price is NZ$155
19 Feb - 20 Feb
Hilton Hiroshima

About the area

Hiroshima

With a stay at Sheraton Grand Hiroshima Hotel in Hiroshima (Hiroshima City Centre), you'll be within a 15-minute drive of Setonaikai National Park and Hiroshima Toshogu. .This luxury hotel is 16.7 mi (26.9 km) from Itsukushima Shrine and 16 mi (25.7 km) from Miyajima Ferry Terminal.

What's nearby

  • Mazda Zoom-Zoom Stadium - 12 min walk - 1.0 km
  • Shukkeien - 13 min walk - 1.2 km
  • Hiroshima Central Shopping District - 17 min walk - 1.5 km
  • Hiroshima Castle - 4 min drive - 2.1 km
  • Hiroshima Peace Memorial Park - 4 min drive - 2.4 km

Getting around

  • Hiroshima Station - 5 min walk
  • Matoba-cho Station - 12 min walk
  • Hiroshima Airport (HIJ) - 55 min drive

Restaurants

  • ‪e’s time cafe & ANDERSEN - ‬4 min walk
  • ‪ばくだん屋 - ‬2 min walk
  • ‪くにまつ+武蔵坊 - ‬2 min walk
  • ‪海賊料理と牡蠣の店 村上海賊 - ‬2 min walk
  • ‪和久バル - ‬3 min walk

About this property

Sheraton Grand Hiroshima Hotel

Luxury hotel with 2 restaurants and a 24-hour fitness center
Sheraton Grand Hiroshima Hotel offers 238 accommodations with DVD players and laptop-compatible safes. A pillow menu is available. 32-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms. Services include massages.
Make yourself at home in one of the 238 guestrooms featuring refrigerators and DVD players. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with premium TV channels provide entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite at Bridges, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Bridges - Onsite restaurant.
MIYABI-TEI - This restaurant serves lunch and dinner. Open daily.
Lobby Lounge - Onsite restaurant. Open daily.
MIYABI-TEI Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 4,100 for adults and JPY 2,100 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Bridges
  • Lobby Lounge
  • MIYABI-TEI
  • MIYABI-TEI Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property charges a fee of JPY 2,500 (tax and service charge included) for children 4-12 years per night, per child to access the Sheraton Club Lounge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 5000 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: JPY 10 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 4100 for adults and JPY 2100 for children
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 5000 per night
  • Facilities fee: JPY 1650 and includes use of: swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Hiroshima Sheraton
Hotel Sheraton Hiroshima
Sheraton Hiroshima
Sheraton Grand Hiroshima
Sheraton Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel
Sheraton Grand Hiroshima Hotel Hiroshima
Sheraton Grand Hiroshima Hotel Hotel Hiroshima

Sheraton Grand Hiroshima Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 999 reviews
Rating 8 - Good. 205 out of 999 reviews
Rating 6 - Okay. 59 out of 999 reviews
Rating 4 - Poor. 14 out of 999 reviews
Rating 2 - Terrible. 12 out of 999 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

frank

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well appointed hotel with an excellent location for the Shinkansen and local transportation. Our room was clean and spacious. Dining options in the hotel and vicinity are good. I would happily stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed and duvet were the best ever! Lovely room and lovely hotel all round.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ritsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I needed a break and decided to treat myself. This hotel is a go-to place and my stay was perfect. The hotel was hosting a trick-or-treat Halloween event collaboratively with Hiroshima TV station and I saw happy kids with parents. Perfect hotel in such a friendly atmosphere.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and clean room. Nice Club lounge.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this about six hours prior to arrival. The amenities in the room were incredible. They put an extra bed in a room for a third person without us even having to ask the property is new, clean and magnificent. Highly recommended.
Stayed 1 night in Oct 2025

6/10 Okay

Hazel

Stayed 2 nights in Oct 2025

10/10 Excellent

DJ Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to train station making it a very convenient place to stay. Lots of good restaurants in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christine

Stayed 2 nights in Sep 2025

10/10 Excellent

Ritsuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended for a special trip

I recently stayed at this hotel for a getaway trip with my sister, and it was an exceptional experience. ​ The hotel staff went above and beyond to make our stay special with personalized touches. ​ From the warm welcome greetings at check-in to the freshly-squeezed orange juice served by the Assistant Manager, Mr. Yamada of BRIDGES, during breakfast, every detail was thoughtfully handled. ​ We stayed on the Club Floor, which included access to the Club Lounge, adding an extra layer of comfort to our visit. ​ The attentiveness of the staff was truly impressive—they genuinely care about making every guest's stay memorable and pay close attention to customer preferences, especially for special occasions. ​ I highly recommend this hotel for its outstanding service and dedication to creating a remarkable experience for its guests.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and location. This was my second visit here. Loved it!
Stayed 2 nights in Sep 2025

10/10 Excellent

Siok Ghee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Morgan

Stayed 1 night in Sep 2025

10/10 Excellent

Golam Moin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Sep 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Just outside of the train station exit.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

4/10 Poor

Line

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A bit old, rooms need to be renovated
Stayed 2 nights in Sep 2025

8/10 Good

Michelle

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consistently deliver excellent services

I had a busy week and wanted to just relax to recharge myself. The staff understood my needs and made my stay extremely comfortable by bringing a room key enabled for an additional day to stay in the same room and listening to my needs. It was “in the moment” decision and I did not want to be bothered by going to the reception area to change the key. I highly recommend this hotel after you had an intensive business trip or a family gathering, and you want to just have your “me” time.
Stayed 1 night in Aug 2025

8/10 Good

kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Transport links
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 3 nights in May 2025

8/10 Good

Mamta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Artem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025