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Red Roof Inn Jacksonville - Cruise Port

2.0 star property

Photo gallery for Red Roof Inn Jacksonville - Cruise Port

Lobby
Desk, blackout curtains, free cots/infant beds, free WiFi
Exterior
Superior Room, 1 King Bed, Non Smoking (Large)
Superior Room, 1 King Bed, Non Smoking

Reviews

4.2 out of 10

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
10901 Harts Road, Jacksonville, FL, 32218
  • Place, Anheuser-Busch Brewery
    ‪19 min walk‬
  • Place, Jacksonville Zoo and Gardens
    ‪5 min drive‬
  • Place, St. Johns Town Center
    ‪26 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior King Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Superior King Larger Room Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard King Room-Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Ada Accessible Standard King Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Deluxe Room With Two Double Beds Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

Standard Room With Two Double Beds-Non-Smoking

  • Sleeps 4
  • Free Wi-Fi

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About the area

Jacksonville

With a stay at Red Roof Inn Jacksonville - Cruise Port, you'll be centrally located in Jacksonville, a 5-minute drive from Jacksonville Zoo and Gardens and 14 minutes from EverBank Stadium. .This hotel is 22 mi (35.3 km) from Mayport Naval Station and 1 mi (1.6 km) from Anheuser-Busch Brewery.

What's nearby

  • Anheuser-Busch Brewery - 19 min walk - 1.7 km
  • Jacksonville Zoo and Gardens - 5 min drive - 5.1 km
  • River City Market Place - 5 min drive - 7.7 km
  • Jacksonville Naval Air Station - 25 min drive - 32.1 km
  • St. Johns Town Center - 26 min drive - 43.0 km

Getting around

  • Jacksonville Station - 14 min drive
  • Jacksonville International Airport (JAX) - 14 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Firehouse Subs - ‬14 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Charleys Cheesesteaks - ‬18 min walk

About this property

Red Roof Inn Jacksonville - Cruise Port

Red Roof Inn Jacksonville - Cruise Port offers 59 accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 59 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Featured amenities include a 24-hour front desk, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 80 lbs per pet)

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Jacksonville FL Hotel

Red Roof Jacksonville Port

Red Roof Inn - Southpoint Hotel Jacksonville

Jacksonville Red Roof Inn

Red Roof Inn Jacksonville

Red Roof Inn Jacksonville North Hotel

Red Roof Inn Jacksonville - Cruise Port Hotel

Red Roof Inn Jacksonville - Cruise Port Jacksonville

Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville

Red Roof Inn Jacksonville - Cruise Port Reviews

Reviews

4.2
Rating 10 - Excellent. 79 out of 766 reviews
Rating 8 - Good. 56 out of 766 reviews
Rating 6 - Okay. 96 out of 766 reviews
Rating 4 - Poor. 124 out of 766 reviews
Rating 2 - Terrible. 411 out of 766 reviews

4.2/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
Just overall needs an update !!!!!!
Stayed 1 night in Feb 2026

8/10 Good

Michelle

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Denice at the front desk is the best. Other than that, the property itself needs serious help done with real contractors
Stayed 1 night in Feb 2026

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, amenities
Room was dirty, there was a bug in my room, when i first checked in they gave me the wrong room that i paid for then i went and told them it was wrong and then gonna tell me there are no more king rooms left available when i had already paid for the king room and had it reserved. Toilet lid had a cigarette burn on it and the tile in the bathroom was broken. The service at the front desk was also terrible he will talk to you how ever he feel like it.
Stayed 2 nights in Feb 2026

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and comfy. Staff was helpful and attentive!
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous and helpful. No complaints from me!
Stayed 1 night in Feb 2026

2/10 Terrible

MICHAEL

Disliked: Property conditions & facilities
Didn’t bother to check in because they had a for sale sign at the entrance and the parking lot had a bunch of shady people around. Not safe
Stayed 1 night in Jan 2026

2/10 Terrible

Ricky

Stayed 2 nights in Jan 2026

10/10 Excellent

Randy

Stayed 1 night in Jan 2026

2/10 Terrible

Armando

Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was smooth room was clean and the property was quiet
Stayed 1 night in Dec 2025

2/10 Terrible

Norman

Disliked: Amenities, property conditions & facilities
No toilet paper in the room. No wastebasket. Tcontrol had no batteries. Old motel, needs upgrade immediately.
Stayed 1 night in Dec 2025

2/10 Terrible

Maria

Stayed 1 night in Dec 2025

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty, the bed sheets were stained, the flooring was in bad shape and sagging in the bathroom. Visible amount of dust and cobwebs all through out the room. I got to the hotel for check in and no one was around to help, no one answered the phone.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and respectful night clerk. I travel over the surface dog who only barks when someone knocked on the door because I’m hard of hearing she put in the system that no one should knock on the door unless it was absolutely necessary so that the dog didn’t bark. The room is clean and tidy so where’s the property? There was security at night overall a good state.
Stayed 1 night in Dec 2025

10/10 Excellent

Nayron

Stayed 1 night in Dec 2025

2/10 Terrible

Gaye

Pulled into drive
Stayed 1 night in Dec 2025

4/10 Poor

Alexander

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of people standing oitside staring ay us
Stayed 1 night in Nov 2025

6/10 Okay

Lennox

Stayed 1 night in Sep 2025

4/10 Poor

sharronda

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to updated
Stayed 1 night in Sep 2025

2/10 Terrible

adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

This is the worst hotel I’ve ever stayed in My husband and I booked a cruise and needed a place close to the port looked great online (can’t believe everything you see online). They played music partying in the parking lot until the early morning hours a fight broke out then the building was surrounded with cops. The tv remote didn’t work we had to make numerous trips to the office they finally gave us a remote that worked. I do not recommend this hotel it’s flooded with people pacing the halls and the hotel parking lot.
Stayed 1 night in Aug 2025

2/10 Terrible

Harolyn, Blackwood

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches everywhere dirty stained sheets sheriff dep rated my room looking for someone in the wrong room at gun point staff did not sent video footage as requested to file a complaint.
Stayed 1 night in Jul 2025

8/10 Good

Coron

Stayed 1 night in Jul 2025

2/10 Terrible

Jeanine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe!!!!

Didn’t even finish checking in. Went in, the ladies didn’t even talk to me when I said I needed to check in, went back out, there was a car that pulled up with people who got out, clearly smoking pot and acting obnoxious, they all gathered around the hotel like they were staying there or meeting there, and one was flaunting around a gun. Decided to leave, asked for a refund and the people at the front desk said there was no gun, pot was legal and that the people who were acting unsafe were employees so there was no problem. In addition to that, there’s a sign posted right in the front that said if the kids are loud then they will kick you out. Unfortunately, young kids aren’t always cooperative at going to bed so once again, in addition to it not being safe, they wouldn’t have even allowed us to make it to the room without having a problem with the kids.
Stayed 1 night in Jul 2025

2/10 Terrible

Daniel

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
It was the most ghetto thing I’ve ever seen. There were a bunch of people hanging out all over the front making it extremely uncomfortable. They were grilling and smoking. There were drug addicts all over the place walking in between the cars in the lot. There was a person doing hair cuts in the staircase. There were prostitutes in a SUV stationed in the lot for all to see. They windows had blankets and towels cover so they can do their work.
Stayed 1 night in Jun 2025

2/10 Terrible

Juan J. Cintron

Stayed 1 night in Jul 2025