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Red Roof Inn Jacksonville - Cruise Port

2.0 star property

Photo gallery for Red Roof Inn Jacksonville - Cruise Port

Superior Room, 1 King Bed, Non Smoking
Exterior
Lobby
Combined shower/bathtub, free toiletries, towels, soap
Coffee shop

Reviews

4.2 out of 10

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
10901 Harts Road, Jacksonville, FL, 32218
  • Anheuser-Busch Brewery
    ‪16 min walk‬
  • Jacksonville Zoo and Gardens
    ‪4 min drive‬
  • Jacksonville Cruise Terminal
    ‪13 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Non Smoking

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large)

Superior Room, 1 King Bed, Non Smoking (Large)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Jacksonville

With a stay at Red Roof Inn Jacksonville - Cruise Port, you'll be centrally located in Jacksonville, a 4-minute drive from Jacksonville Zoo and Gardens and 13 minutes from EverBank Stadium. .This hotel is 10.1 mi (16.2 km) from Jacksonville Cruise Terminal and 21.9 mi (35.2 km) from Mayport Naval Station.

What's nearby

  • Anheuser-Busch Brewery - 16 min walk - 1.4 km
  • Jacksonville Zoo and Gardens - 4 min drive - 5.1 km
  • River City Market Place - 5 min drive - 7.7 km
  • Jacksonville Cruise Terminal - 13 min drive - 13.3 km
  • EverBank Stadium - 14 min drive - 15.6 km

Getting around

  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 10 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Junior's Seafood Restaurant & Grill - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Checkers - ‬6 min walk

About this property

Red Roof Inn Jacksonville - Cruise Port

Hotel in Jacksonville with free parking
Red Roof Inn Jacksonville - Cruise Port offers 59 accommodations with complimentary toiletries and blackout drapes/curtains. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 59 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Featured amenities include a 24-hour front desk, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Jacksonville FL Hotel
Red Roof Jacksonville Port
Red Roof Inn - Southpoint Hotel Jacksonville
Jacksonville Red Roof Inn
Red Roof Inn Jacksonville
Red Roof Inn Jacksonville North Hotel
Red Roof Inn Jacksonville - Cruise Port Hotel
Red Roof Inn Jacksonville - Cruise Port Jacksonville
Red Roof Inn Jacksonville - Cruise Port Hotel Jacksonville

Red Roof Inn Jacksonville - Cruise Port Reviews

Reviews

4.2
Rating 10 - Excellent. 70 out of 718 reviews
Rating 8 - Good. 52 out of 718 reviews
Rating 6 - Okay. 95 out of 718 reviews
Rating 4 - Poor. 118 out of 718 reviews
Rating 2 - Terrible. 383 out of 718 reviews

4.2/10

Cleanliness

5.8/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Elwood

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt like I was in a third world country. Entrance had four men and several women hanging out. Did not feel safe
Stayed 3 nights in Mar 2025

2/10 Terrible

Mike

Stayed 1 night in Mar 2025

2/10 Terrible

Tamika

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Ran down place but good customer service

Upon arrival to check in my family, and I noticed guys and females hanging out around the property. We went inside to check in the lady at the front desk. She was very sweet and nice she had a welcoming spirit. We went up to look at the rooms, the rooms that my girls had the pillowcases and sheets looked used. They came and got me. I went up to check the room out and of course yes it did. My daughter didn’t even open her door after she came into my room and saw it was clean, but the bathroom Looks like it had been used, and there was paper in the trash and the tissue was down really low the bathroom floor look like someone had walked on it while it was being mopped after my babies came got me to see their room. I didn’t care what mine look like. I wasn’t staying there. Once we went back downstairs. One of the guys walking around the property had a firearm hanging out of his pants, and one of the other guys was leaning beside the building and told another one that’s a really nice car. Then we looked at the reviews on Google only to find out this was not a good place to stay. I went to the front desk and told her we will be leaving and she apologize real nicely and issue a full refund. I loved her personality, but not the hotel, physical and outer appearance.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mireya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelled and only the bathroom light worked, bed uncomfortable.
Stayed 1 night in Feb 2025

2/10 Terrible

Rafael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Cindy G

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad news if you stay at Red Roof Inn

I had to wait a long time just to get a room clean and the towels was not clean the bed had burnt spots on the sheets there was no phone to call if I needed help except for my cell phone of course. Next time I'll choose another motel when I take a cruise ship from Jacksonville Florida.
Stayed 1 night in Mar 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
I made the reservation because it is so close to the port. When I drove into the parking lot, my wife said, “We’re not staying here.” It looked dirty and unsafe. I called to cancel my reservation and was told I couldn’t. My money was thrown away. Not good.
Stayed 1 night in Jan 2025

2/10 Terrible

william

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We killed 6 roaches in as many minutes while getting our things together to leave. The entire place is absolutely disgusting. The manager Denise is wonderful and doesn't belong working for such predators, no one does.
Stayed 1 night in Nov 2024

2/10 Terrible

Jessy, Balmoral

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Tristan

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Sherree

Stayed 4 nights in Oct 2024

2/10 Terrible

Kimberly

Bad stay

The room I was in was terrible the bathroom door was busted at the bottom the sheets had smoke holes in them the price I paid was not worth the stay very dissatisfied
Stayed 1 night in Oct 2024

4/10 Poor

Crystal

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No ac in hallways. Bathtub would not seal and you could see hair in the drain. Floors in room had dusty dirt on them. No elevator. Stairwell floors had matted down grime and dirt everywhere. Lifted sheet to look at mattress. It was stained and worn beyond belief! Looked like it was from a junk yard. I could not believe it! We had no choice to stay because of the hurricane. It was awful and nasty, but dry from the storm.
Stayed 3 nights in Oct 2024

2/10 Terrible

Adrena

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Larry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty everywhere - stairs, tile grout, around edges of baseboard. Bloody tissue in bedside table. Terrible experience but nice staff. Sorry, cannot recommend.
Stayed 1 night in Sep 2024

2/10 Terrible

Albert Andre

Disliked: Cleanliness, staff & service
Noisey
Stayed 1 night in Sep 2024

10/10 Excellent

George

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best manager ever
Stayed 1 night in Sep 2024

2/10 Terrible

Joanne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
If I had arrived earlier for my stay I would have left and found another hotel. People loitering in the parking lot and room was very dirty.
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Derrel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

George

Business traveller
Liked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Jonathon

Disliked: Cleanliness, property conditions & facilities
Had reservation, checked in. Saw condition of room and checked out 10mins after arriving.
Stayed 1 night in Aug 2024